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Work suggesting I'm 'burned out' - so what am I supposed to do?

82 replies

lonelynfrustrated · 13/11/2022 11:38

I’m so overwhelmed by work, my boss has now told me she senses I’m burning out and I should ‘talk to someone’ but I’ve no clue if she is right, and if so - what to actually do.

I’ve worked for public sector in a senior management role, for several years. I’ve been very successful; I’m very well qualified for my role and have decades’ worth of experience in this area of work. I know what I’m doing and I can do it well, and I (usually) enjoy my job. I lead a large team of 20+ people and take pride in my team being successful and progressing in their own careers.

The last 18 months, things at work have just gone downhill really fast. I work for an organisation which is about to merge with another public sector organisation, meaning that for over a year now I haven’t been allowed to recruit to vacancies or even to cover maternity leaves, so I’ve had to work extra hard at motivating what’s left of the team, plus covering some maternity leave roles (one at my grade, one at higher than my grade) for a year apiece myself.

Various members of the team have become overly stressed and gone on long-term leave with stress themselves, making the day-to-day situation even worse for the rest of us. At one point we were working at 40% manning for 4 months, but still had to meet the same deadlines etc (deadlines set by the government, so not something I could renegotiate or just miss). The team members who still come to work every day are fed up and demotivated and I’ve run out of ideas to keep them happy as I can offer them precisely zero – I can’t even tell them ‘things will be better after the merger’ as we know there will be redundancies next year.

Some members of the team, for whom I fought long and hard for HR to offer them decent contracts over recent months, are now so angry that they are rude and disrespectful to me on a daily basis – the other day one of them cried in a call and accused me of being patronising and after the call I sobbed for an hour – I’ve never been accused of being patronising in 35 years of management and it was probably their own anger talking but then I’ve spent days wondering if they’re right and doubting myself…

Two weeks ago I was called to a meeting with HR to say that as thrilled as they are with my work, they have to make cost savings as part of our upcoming merger and so when they renew my fixed-term contract next month it will be at a lower grade and approx. £7k a year less money. There is no negotiation, they can absolutely do this (I am actually a union rep and they are not breaking any rules as they are reworking the job description so it is technically a different job). Take it, or leave it.

I’m utterly devastated. I simply cannot believe this is happening. It’s not actually about the cash as I’ll still make a half-decent salary, although it will definitely mean changes to the family standard of living (have a child who wants to go to university this time next year and not sure how I’ll pay for this, etc). But I feel utterly devalued and demoralised, it’s as though someone flicked a switch. I can’t sleep, I can’t think straight and the other day couldn’t even string a coherent sentence together in a senior leadership team meeting, and made an excuse about feeling unwell and left. I’m ridiculously tearful and suddenly angry and shouty at my children. I am in complete despair as I have no options other than to take their ‘offer’ and keep trying to manage a team who are themselves exhausted and upset.

My boss told me to take some time off, I took a couple of vacation days last week and literally just sat and stewed over this. I’m constantly in ‘react’ mode and I can’t seem to get past the hurt and the upset in order to step back and think about things rationally.

My only option is to go and get another job but at my age I really don’t want to have to do that – I love the work itself and was planning to stay in this or a similar role for another 5 years or so and then happily retire. I feel as though I’ve lost all control over my life and cannot set any boundaries for myself as work simply won’t/can’t respect them. I just can’t do this any more and I want it to stop – I’m not suicidal, but I just keep hoping something will happen and I don’t wake up one morning. I’ve spent this weekend reviewing my life insurance policies and writing a list of ‘things to do’ for my husband if I die, I’ve realised that the rest of the family would be far, far better off financially if they had my insurance money than if they had me earning a lesser salary. And then I sit and think how utterly ridiculous it is that I’m in this position…

A friend has told me that ‘you’re not paid to have feelings’ and I realise she’s right. So do I just need to get over this? But if so, how do I get out of this ‘reaction’ mode and move forward?

OP posts:
StellaAndCrow · 13/11/2022 15:26

Sorry just realised Winter said the same much better above :)

IWillBeWaxingAnOwl · 13/11/2022 15:43

SuperCamp · 13/11/2022 12:00

I don’t like the way your boss is making your MH / mental and emotional resilience the issue rather than the working conditions.

Can they really stop your current job and give you a new downgraded less well paid job without redundancy?

Honestly, I would make a mad special effort to put your game face on, take up every possibility for courses / training within the role, so that you are in tip top condition to find a new job.

This job will never now be the job you loved and are good at. But big yourself up, it’s not you it’s them, use your experience and grab a better working life!

I don’t like the way your boss is making your MH / mental and emotional resilience the issue rather than the working conditions

I COMPLETELY agree with this. You feel devalued and unappreciated because you are being. You are not being a bad manager, but the system makes it impossible to function well as a manager. Honestly, I would go on sick leave and/or look for a new job

DaphneduM · 13/11/2022 15:49

I really feel for you @lonelynfrustrated. My husband went through very similar to you a few years ago. It nearly broke him - corporate gaslighting with a lot of bullying thrown in. Like you he took enormous pride in his management role, but they privatised his service and he took the option of another non managerial role in the front-line. Out of the frying pan into the fire - no support or supervision, huge levels of stress. Fortunately he was over 55 and in the end got out on a technicality due to their breaking of their professional code. Make it work for you - you have been diligent and successful - don't let them take that away from you with their comments. Go off sick for a while, keep your own counsel and then decide what's best for you. If there's any way you can discretely consult an employment lawyer regarding the grey area of your contract, then that might also be a good idea. Very best wishes - you deserve so much better.

lonelynfrustrated · 13/11/2022 16:09

Winter2020 · 13/11/2022 15:05

Quote: I am technically on a full-time permanent contract with my employer. However the nature of my work is they move me around to different departments for a few years to work on fixed-term projects or programmes, so therein comes the underlying fixed-term 'contract' and change of role. They are basically telling me the role I am currently in, won't exist any more going forwards

If you have a permanent full time contract then politely (and in writing) decline their kind offer to redefine your role and lower your wages and indicate you will be happy to remain on your current (permanent) contract and be re-deployed to a suitable alternative position at the same grade as your current one if your post ceases to exist.

My understanding is if you can't be offered a suitable alternative (equivalent pay and work) then you should be offered redundancy.

Your employer wants to have it both ways and say your role will cease to exist but you can't go for redundancy. Don't let them screw you over.

I think you should be in a strong position if you stick up for your rights. Can you use the legal advice with your union membership.

If you start to feel you won't be pushed around you might feel stronger. Don't make yourself ill caring about what these people that are happy to tread on you think. Stand up to them.

Lowered wage. No thank you, thank you for asking.

I like this suggestion. Just saying 'no thank you' politely and then letting them sort out the fallout.

Based on experience of how they've eventually managed others out in similar situations, it will take them several months to do so.

Perhaps 'playing for time' is a good strategy.

OP posts:
lonelynfrustrated · 13/11/2022 16:12

Postapocalypticcowgirl · 13/11/2022 15:14

FWIW I don't think you are wrong for taking this personally. A few years ago I was made to reinterview for a job I was already doing/succeeding in, and it did upset me a lot, and burnt up a lot of my goodwill with that organisation. When things got even tougher, I left- but that was far easier for me than it would be for you.

I second the suggestion to get signed off for a week or two, just to give yourself some time to process, and perhaps have a look at what is out there?

If you decide to stick with this job, don't let them make you do the same job for less pay. Stick to the absolute letter of your new contract. No more goodwill etc. I get that's very difficult with redundancies on the horizon.

BTW, WRT your DC going to uni, they will potentially just have to fund it themselves, but if household income goes down they can ask to be assessed for loans based on the current year's income, rather than previous years.

Thank you for understanding. Until MN there hasn't been anyone who has said 'the same happened to me and you're not unreasonable if it upset you'. Everyone I've spoken to at work about it (bosses, HR) have just looked at me in sdtonishment and acted as though I'm being a drama llama.

OP posts:
lonelynfrustrated · 13/11/2022 16:14

Ladybug14 · 13/11/2022 15:22

Sending you love ❤️

Accept the new role

Go sick for a month or two or three

Find a new job, maybe something completely different. Find joy again. Find your sparkle again.

Honestly, your life is precious. YOU are precious

Thank you for your kindness. I actually got all teary when I read this (and despite my earlier posts I am not generally a crier!)

OP posts:
lonelynfrustrated · 13/11/2022 16:17

JFDIYOLO · 13/11/2022 15:23

Great response, op!

It seems we are all on the same page here.

I love the phrase corporate gaslighting.

Here's another concept - portfolio worker. Having multiple streams of income as one alone can't be trusted. Severance pay, taking pension early, setting up own business, and taking fixed term contracts is what I did while in the teeth of the menopause. It isn't easy - but it's better than being battered about by corporate / government employer nonsense.

Yes, this is kinda what I had in mind with my existing planning all along (semi-retire, take early reduced pension, work part-time) but I clearly need to adjust my plans!

Thank you for your feedback and ideas.

OP posts:
lonelynfrustrated · 13/11/2022 16:19

DaphneduM · 13/11/2022 15:49

I really feel for you @lonelynfrustrated. My husband went through very similar to you a few years ago. It nearly broke him - corporate gaslighting with a lot of bullying thrown in. Like you he took enormous pride in his management role, but they privatised his service and he took the option of another non managerial role in the front-line. Out of the frying pan into the fire - no support or supervision, huge levels of stress. Fortunately he was over 55 and in the end got out on a technicality due to their breaking of their professional code. Make it work for you - you have been diligent and successful - don't let them take that away from you with their comments. Go off sick for a while, keep your own counsel and then decide what's best for you. If there's any way you can discretely consult an employment lawyer regarding the grey area of your contract, then that might also be a good idea. Very best wishes - you deserve so much better.

I'm sorry to hear about your husband, this is definitely rotten stuff to have to deal with. I'm glad he was able to get himself 'situated' in the end, but it's a such a shame that someone's successful career ends with all that stress and upset.

OP posts:
Pearfacebanana · 13/11/2022 16:22

I absolutely cannot bear the "you're stressed talk to a helpline" attitude of workplaces who don't do anything to fix the stress. Fuck them OP. Get yourself signed off.

BlueSkyAndButterflies · 13/11/2022 16:35

I’m not suicidal, but I just keep hoping something will happen and I don’t wake up one morning. I’ve spent this weekend reviewing my life insurance policies and writing a list of ‘things to do’ for my husband if I die, I’ve realised that the rest of the family would be far, far better off financially if they had my insurance

You tell this to a doctor, also the pressure work puts you under, and get signed off sick on grounds of mental health caused by stress at work. The last bit is important, they can not get rid of you so easily if they're the ones who've caused it. Maybe wait until after your contract is renewed to go off sick or they could just not renew it. Don't worry about how the company copes without you, that's not your problem.

Use the time off to look for a new job.

If you do return to this company you have to get better at saying no. You say the company won't respect your boundaries, you don't wait for them to respect those boundaries, you enforce those boundaries.

  • "No I won't do that, that's above my pay grade, it was the company's choice to redeploy me and reduce my pay grade",
  • "Sorry but I can't, I leave in one hour and have no time left to fit that task in due to xyz tasks which can't be postponed",
  • "No, you can't talk to me about that right now, I'm on my dinner break [earphones in/walk away]",
  • "No, sorry I'm not available to work unpaid overtime today or any other day",
  • "I'm needing to end this conversation for now because I have to leave now, we can speak again tomorrow [walk away]" etc etc.
  • Get a second mobile for friends and family, turn off the one work has the number of as soon as you leave and don't switch it back on until your working day starts.

Your team are getting paid even less than you are. You're their boss. It's you who is making them do impossible things. They aren't responsible for the pressure you're under. They just experience the pressure you put them under. That you fought for them to have good contracts doesn't mean they have to take shit from you forever more. You may not be the head of the company where all the shit is coming from, but you are their immediate representative of that company and you are the one dishing out the shit to them. Their behaviour towards you is totally understandable. As is that of the more sensible ones who've decided to prioritize their own sanity and gone off sick. Who else are they supposed to kick back against if not you? Having said that if you need to start disciplinary procedures with any of them then do so, it's not your fault they're sticking around instead of going off sick or looking for another job.

I don't see how either you or the rest of your team carrying on as you are is a viable option, the department sounds a total shit show. Is it a case of hanging around to see who is made redundant and who isn't? Then hoping for a good redundancy package or hoping things get better for those who stay after the merger? It's each individual's choice to wait around for those things. Any of you could look for a job elsewhere, anyone who chooses not to has to take responsibility for their own decision and the consequences of it.

I would ask the GP for a counselling referral as well as a sicknote to work through your feelings and decide what to do next.

BlueSkyAndButterflies · 13/11/2022 16:41

Everyone I've spoken to at work about it (bosses, HR) have just looked at me in sdtonishment and acted as though I'm being a drama llama.

Just because there's a culture of everyone taking shit, doesn't mean you have to take shit. Your definitely not a drama llama! And your boss is right, you're burning out, in permanent "fight or flight" mode. If you don't do something to change this you could become seriously ill in some way and may never fully recover. Your symptoms are something you should take seriously. As you've already discovered, you've gone way beyond needing a few days off to relax.

SierraSapphire · 13/11/2022 16:50

You might find this useful to give some context to the narrative about burnout and resilience - mentions the NHS www.managementtoday.co.uk/why-“quick-fix-resilience”-doesnt-work/indepth/article/1795312

Motnight · 13/11/2022 16:55

Op I think that I know where you work.

My experience of working there (over a decade) is that HR and senior management will literally lie to you about your legal rights and your contract. I got advice from ACAS over what was a major change proposed to my contract. It was a redundancy situation but HR refused to accept that and said that it was a reasonable change to my contract. They were incorrect. In the end they backed down but only because I had made it clear that I was getting legal advice, I wasn't going to just agree, and they didn't want to give me redundancy at the time.

The organisation treats some people appallingly. Senior management do not in the main care about the health and well-being of their staff, whatever they say and however many webinars to the contrary.

I left the organisation due to what amounted to bullying by my line manager. I kept asking for help and support as I was over worked and I was just told to deal with it and given more work to do. I was lucky and got a promotion and am now working in the other ALB.

Take some of the great advice that you have been given on this thread and put yourself first. It probably feels like a very lonely place at the moment but you can get through it.

NeverDropYourMooncup · 13/11/2022 17:12

JFDIYOLO · 13/11/2022 12:45

May I guess your age 40-45?

If yes, this is perimenopause making her presence felt ...

Re being told you've got 'burnout' - it's a gigantic attempt to dump all the blame for a crap situation onto you.

You're doing several people's work.

You don't have the support you need.

And now they're adding the insult of telling you you'll be working just as hard for a big chunk less.

I'd be speaking to an employment specialist solicitor - this could be a constructive dismissal case waiting to happen.

I'd also make enquiries about what they would offer as a voluntary redundancy package.

Because why the hell are you still there?

With your knowledge, experience and skill you could be transferring into a new role with better salary and treatment, either fixed term or permanent.

And you could be moving into consultancy - potentially shedloads of money there, although it takes time and hard work to establish yourself.

Seriously ... Why are you on here, instead of polishing your CV and your LinkedIn profile and getting yourself out there and networking? (I'm here because it's a day off from my nice FTC AND my business clients!)

'It's them at fault, not you'

'But if you're over 40, it's you and your withering ovaries to blame'.

It's not the OP at all, ovaries or not. It's the situation at work.

OP, look to get a job somewhere else. They've shown that they don't value you, so put yourself first. And if it fucks up the team and the merger, tough. They'll probably have to do some work and sort it themselves, then.

TheSilentPicnic · 13/11/2022 17:16

Such sad reading. You have and are being treated abominably and anyone would feel demoralised and demotivated.

The workplace can be so toxic; we are people, not machines, and money is just one strand of what is important.

It’s not much of a life if you feel overwhelmed at work.

I don’t think you will take my suggestion seriously but life happens once, is it really worth staying somewhere that makes you so unhappy?

MadMadMadamMim · 13/11/2022 17:22

I would go get signed off work with stress by your GP. Please take care of yourself. You sound as though this is making you ill.

I absolutely agree with all the others who say you are right to feel devastated at the way you've been treated. And also that they can't just re-write your job description and drop your salary. Politely decline. Say you'll consider redundancy, or a sideways move but it isn't legal for them to re-define your job and cut your salary.

Hope you get through this. The first thing is to get some space from the place. Take your manager's advice, accept that you are on the verge of burning out and get signed off sick.

Kez200 · 13/11/2022 17:44

I hold your hand.

I'm working my 3 month notice currently as I crashed and burned about 2 months ago. I was having delusions, suicidal thoughts, panic attacks. The whole lot.

I work in private sector and ended up working during my sick note due to work pressure as it would have been even worse when I got back with the work piling up. That's when I just knew I was never going to get better without a real break. So I handed my notice in. I wasn't really in any fit state to know if it was the right thing, I just listened to family and trusted friends who had seen me so low and they suggested it was the right thing to do and that they'd support me through the process.

All the best x

babbi · 13/11/2022 17:55

Pearfacebanana · 13/11/2022 16:22

I absolutely cannot bear the "you're stressed talk to a helpline" attitude of workplaces who don't do anything to fix the stress. Fuck them OP. Get yourself signed off.

@Pearfacebanana spot on with this 👏👏
Corporate gaslighting in the extreme .

OP this is on them to fix - they know this situation but will happily thrown you to the wolves .
You’ll definitely end up doing the same job and more for less money .
Get out of there ASAP , if it’s to lesser money - you will adjust .
Take care of yourself and your family . They’re who matter …
never kill yourself physically and mentally for a job ..

much love and best wishes to you 🥰🥰

KILM · 13/11/2022 18:50

You will find that getting signed off with stress will give you clarity - set clear expectations on contact (i will keep in touch with work once a week at 11am on Thursdays on matters purely related to my sickness & recovery and not workload) then just try it. You will spend the first few days in a fog, worrying. But eventually you will get distance. Time to see whats out there. Burnout will drive you into the ground long term and you wont be able to retire and enjoy that retirement. You have all my sypathies OP, i lost myself in my job so i know how it feels.

Notplayingball · 13/11/2022 18:55

Get signed off sick. Gives you some space to work out your options.

Endofmyteatherr · 13/11/2022 18:55

Have you fed back to your manger what you have put here about having and unhappy team and being unable to recruit has affected you all?

I think you sound worn out due to your poor working conditions. One week off work won't do it I'd be tempted to get a sick note and leave someone else to step in your shoes. Then apply for as many news jobs while your off.

binglebangle567 · 13/11/2022 20:27

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

PlinkPlonkFizz · 21/11/2022 22:48

Pearfacebanana · 13/11/2022 16:22

I absolutely cannot bear the "you're stressed talk to a helpline" attitude of workplaces who don't do anything to fix the stress. Fuck them OP. Get yourself signed off.

👏

Motnight · 22/11/2022 21:22

Op how are you?

lonelynfrustrated · 23/11/2022 11:46

@Motnight - how kind of you to check in Smile

I did go back and, very very politely, decline the contract offer and asked what the next steps were as I've been here long enough to be eligible for them to find me suitable alternative employment (or redundancy)...I am still waiting for any reply at all from HR.

In the meantime, I did try to get an apointment with my GP but after 2 days of hours on the phone in between meetings, this was just adding further to my stress....so I have ended up taking a couple of long weekends off work and using some holiday, to get a small break. I'll come back to the 'time off' idea shortly, though.

I also went back to a career coach I worked with several years ago and had a session with her, getting back to basics and thinking about recognising my skills and strengths in order to try and rebuild some confidence, and in readiness for applying for new jobs. She is actually great and really gave me a kick up the rear end, pointing out (as many of you did here) that I need to stop feeling sorry for myself, and get mad/make plans.

In the meantime, my manager has herself gone off sick with stress...

So in short, I got angry and am going to sort this out by moving on!

Thanks again, and to everyone who replied here with ideas and encouragement.

OP posts: