This is going to be long so hold onto your hats.
My Monty Python sketch of a life is extending. Emailed the LA about being caught in loop regarding the GP appointment.
Received a phone call almost immediately, wonderful ......except
Can you take him to his GP. So I am thinking , but not saying ' Why phone if you have not read the email?'
Explain why I cannot take him,,so she said could he not go in a taxi.
"He could if someone could get him in and out and take him into the surgery."
Well the carers can do that.
So I said
Oh great how do I arrange that. How do I co_ordinate the appointment with people who come at random times between 8 and 6. They only get half an hour. In which time they see to his room, deal with the commode, get him a meal and do his meds. Even if this was possible the Surgery won't let me make an appointment or home visit. WHich, I am thinking to myself is the whole point of my email.
She is going to ring me back when she has spoken to the surgery
Get off the phone, open post regarding a problem with H insurance for him.
It was their mistake , I rang them about it first week in January.i have been to the branch so that the docs could be,photocopied AGAIN. Sent a letter using words of one syllable telling them everything that had been said in 2 phone calls and at the branch. I have done everything in my power tocorrect their error.
The girl,apologised but said I had to ring the branch BECAUSE THEY ARE NOT ALLOWED TO
So just like the doctors. Except this time I had had enough. I told them that I cannot ring the branch, because a) no bank lets you talk to a branch, b) house insurance is nothing to do with the branch, they sent the docs off, you have lost them, you have sent me a letter which has nothing to do with what I wrote or called about.
I said I need this to be moved up to your serious complaints department because I am not getting of the phone until this is put right.
Guess what, 5 minutes later "in view of the circumstance we will make the amendment and send you a new policy. GO ME.
IF YOU ARE STILL WITH ME. He is happy with the scooter, has had it a whole day and not broken it.