Is this goods as not described??

[OEM]

Hi i just recieved this job lot of nappies from ebay. When they arrived the nappy buckets are missing and all the nappies are for premature and newborn babies. I specifically asked the seller if the nappies were suitable for my lo and was told that there were nappies suitable from premature to 3 years. Now im out of pocket with no nappies for my dd. What can i do

I have emailed them saying i was dissapointed as the buckets are missing and about the sizing, £60+ is a lot to lose

yes i paid paypal, it comes straight from my visa debit card.

they've sent you someone else's order???

it's just too far away to be right -

ebay is usually fab, so i woudl guess this is a mistake first...

No i dont think so as this was the only baby stuff they had, its actually an african food shop!!

Give them a chance to respond, then raise a Paypal dispute if you're not happy -- this certainly sounds like "not as described" to me.

Yes im hoping they respond soon, dp is not going to be happy when he gets home

Well no response as yet and one mega grumpy dp

when did you email them?i often forget some people dont/cant go on computer every day!
id say not as desribed.let us know what email reply says.

Not good.
If you have no joy then you can raise a paypal dispute, this ought to mean you get your money back though you might have to return the goods to get the refund.

raise a dispute now..it stops them being able to withdraw your money

Im not bothered about returning the nappies as they are no good to me and i really dont want the hassle of trying to sell them on.
I emailed them at about £.40is this afternoon, if they dont reply by tommorow afternoon i shall open a dispute, although they have had my money since the 15th .

*Pannacotta im interested in your size 2's please, i left a msg on my thread. Its oliviaelanasmum by the way i bought some beautifull red daisy roots from you last week

Ok OEM, will have a look now.
Just had a thought on this, if the sizes of the nappies you bought weren't mentioned on the listing then it might be hard to say they are not "as described". You might need to use just the missing buckets as the reason for not as described IYSWIM.
Have you tried also posting on the ebay boards for advice? There are some really helpful and experienced folk on there.

Yes that what i was woried about, so i specifically asked, however at least i have the lack of buckets to fall back on.

but do you still have email from them?

No thats the bum of it, i might have to just cut my losses and steer clear of them again, not going to let the lack of buckets drop though as they were clearly listed and pictured.

would ebay have copy of email maybe?

If you sent the email via ebay it will be in your messages sent box (look under My ebay/my messages).

Ha ha http://my.ebay.co.uk/ws/eBayISAPI.dll?MyMessagesDetails&SubmitAction.Show=x&Column=Received&MyMessag es2.Period=Last122Days&GotoPage=1&SessionId=0&SortOrder=DESCEND&itemid=0&MyMessages2.Filter=&SourceP age=MyeBayMyMessages&FolderID=0&CurrentPage=MyeBayMyMessageDetails&View=MyMessageDetails&messageId=m 14255518829 thnks panacotta i found it

here

Just been through the box again and realised the cotton bottom starter pack hasn't been sent either.

any news?

oh no, i would open the dispute now as there is stuf missing and they may have with drawn funds already!