oh about 1 month ago I logged into my paypal account/email to discover that I'd "apparently" joined an American Dating website for about £30.......entered a dispute - which thankfully was resolved (ie the money given back to me) within a matter of days.
However on the 18th April got an email from them to say my account had restrictions on it due to unauthorised 3rd party access (didn't complain at that - it was true!). Had to follow through some 'steps' to get my full access back - change my password, security questions and verify my phone number - unfortunately we're -exdirectory so they couldn't link the phone number to the address. They're supposed to have sent out a letter with a verification code in it - which hasn't arrived yet.
Emailed them this morning to ask where it was - and I've been told "it was sent out - must have got lost in the post" (funnily enough what they said when I called their customer service helpline just now ) and that another one has been sent out today. Phone customer service say I can send a fax with my address on a utility bill to them and a covering note - but may give it another week to see if this letter arrives.....
I can still recieve money from buyers - but can't withdraw it!