Both kids isolating over christmas, this was the family's response. Im lost for words WWYS?

[LTAS]

We got told today that both my 6 year old daughter and 4year old sons school classes ha e had 2 teachers test positive they now both have to isolate for 10 days. Fair enough I tottaly and full understand this and effectively I'm isolating now also being the parent whilst husband can still work.

So off I start ringing the 2 family members who we was going to see over the Christmas bubble dates. The 1st family fully accepted it no issue at all and dint kick up a fuss as they both have health risks. 2nd family who is my parents really wasn't happy and the response was well were see what happens so to me that sounds like there going to totally ignore my request of don't come round. I was shocked I didn't even know what to say .I never like to upset my parents but we really don't feel comfortable with them being at our home. (They was only coming for an hour or so and would have been sat by our back doors with masks on)however more so now we wouldn't want this to happen

That e-mail applies after you have experienced symptoms, got tested and the result was negative.

Different rules apply if you have to self isolate because you’re a “close contact” of someone who has tested positive. They’re not inconsistent, that scenario is covered in the 4th point of your e-Mail.

I couldn't find any info on emergencies, so I really think they need to make this clearer.

DS has had six isolations due to school so this was the problem, along with his brother's isolations due to his school, somebody in the house has been in isolation almost permanently since September, making it nigh on impossible to get anybody in the house at a 'safe' time.
He also had Covid so not sure how the testing will work as positive cases can still test positive 90 days on.

Six isolations is terrible

@Donotgogentle

Six isolations is terrible

GCSE years too

Op - you aren't wrong. But your parents want to see you and the DGC, so offer them something. Even if you are tier 3, you can meet up in a group of 6 outdoors, so say no to them coming over on 27th, but perhaps arrange tickets for a nearby National Trust /forestry commission/ Country Park place on 28th/29th, suggest you all go for a walk, with a hot packed lunch (like soup or chilli in a flask), or check if the venue's cafe is doing takeaway (most are and have picnic tables you can sit at).

Sell it that you are sure the DCs will need to get out after 10 days stuck in, won't it be nice to go somewhere other than home, lovely Christmassy walk, you all need something to look forward to...

We all need to be a bit more creative.

I'm in the same situation - dd isolating over Christmas. You should just follow government guidance.

If a child in the same class has Covid they should not see anyone not living with them, or leave the house for any reason. That's the gov guidance. Therefore your parents can't come in your house. You can go to their house (if someone else stays at home with your child obviously). If they come to your garden, can you guarantee that your children won't forget and approach them?

I've cancelled our plans because we can't leave the house with my dd and my kids are too young for me to trust them (and I'd get sick of reminding them) that they can't approach relatives in a garden.