[quote ScribblyGum]**@NRatched* ” But it is a fact that round here almost all treatments/clinics have been halted since March“*
I’m sorry that you are unable to access your pain clinic but I’m going to call bullshit on your above comment.
What is almost certainly true is that during the first wave many routine outpatient clinics and elective surgery would have been rationed to all but the most urgent of cases due to staff redeployment in preparation for the predicted numbers of seriously unwell patients with Covid requiring admission to hospital. Thankfully, due to lockdown, the NHS was not overwhelmed.
From end of May onwards, as Covid admissions to hospitals reduced, many of those redeployed staff would have returned to their usual roles. However, in view of measures to reduce the risk of transmission of the virus between patients and staff including new PPE guidance and social distancing rules in hospitals and clinic spaces, there has been a dramatic change in how services are being delivered. Services are running again, but for many at reduced capacity because we must comply with new guidelines to reduce the risk of virus transmission. Just as an additional point, the guidelines change frequently as the understanding of how the virus is transmitted changes. Just this week in my department we have had to completely rearrange the furniture and computers in our office area in order to be Covid secure.
In addition to this departments are now having to play catch up with their waiting lists, as referrals to outpatient services and elective procedures may have gone down, but certainly did not stop altogether in March. In reality this means that staff will probably have had to review and re-triage their lists in order to ensure those most in need are seen first. All of this takes clinician and administration time.
Staff have had to develop new ways of working. For many of us we have had a steep learning curve in telephone and video consultation skills, and providing support and information to patients remotely.
The ability to carry on as before has also been hampered by staff shielding, sickness and isolation requirements. If a significant number of staff are unavailable for clinical work then team managers will again have to re-triage patients so those requiring the most urgent treatment are seen first.
Sadly, an area in which the NHS consistently performs poorly in is communication with patients and between departments. “This service is closed, because Covid” is trite, lazy and unhelpful, and managers should be being challenged by their staff to provide much better information and explanations of disruption of routine care to their patients.
The majority of services are running again but we are having to play catch up, we are having to working differently and at a reduced capacity, and we are now doing it facing the thought of a second peak. In reality that means that for all must the sickest of patients your care is either going to be different, delayed or both.
Believe me we in the NHS do not want this to be the case. We want as much as you do for things to go back to how they were before but our hands are tied right now.[/quote]
Well this is explained 100% better than the GP surgery did (over the phone) as their answers have very much been along the lines of 'because covid'! There seems to be multiple health areas that have not started functionig yet. Your post explains why this might/will be, of course others who had stuff cancelled and are worse would get priority. I understand there are a lot in worse pain than me. People more in need of a hip replacement than my family member, and so on. However, when speaking among multiple friends and family, it appears to be very rare (for here) to be able to get any medical treatment at all. Presciptions if on repeat, yes. Thats about it seemingly.
So no, no bullshit sadly. I wish it was. I have moaned a bit in private but do understand everythings running slowly. To the average patient though, especially when the GP are actively blaming covid when contacted..it does indeed look like everything has just shut down and not reopened at all.
MIL is much much more ill than me, and has been unable to even get a call with the GP on multiple occasions over the months. 3 of these times, she tried for a few days, and then it got to the stage where she had to go to A&E for treatment as her pain was so intense (oesteoarthritus, I thik its called. Her spine is basically crumbling), which in turn, puts even more pressure on A&E, and makes both staff and patients more at risk when people are going there that probably wouldn't have had to go had they been seen beforehand. A couple of times, her meds have not been done (busy, covid) which has made her have to seek A&E again, for both pain levels, and the fact that they put her off again and again, telling her 'it will be done by the end of the day' on a Friday, then not doing it, so she is expected to go the whole weekend without the morphine her body needs. Shes on a very high amount per day too, and as I understand it, cold turkey is very very dangerous.
So yeah, maybe wrote a bit much there. I really appreciate the explanation. And of course it makes sense. Others are prioritized, however, to those not prioritized, and actively being told its because of covid (even when covid was at very very low numbers indeed, here anyway), well they will obviously see it as..stuff cancelled because of covid.
Shitty shitty situation for everyone. Please don't think I was blaming NHS staff for this, thats not what I meant. But it really does seem that either our area has massively crappy luck, or some other areas have amazing luck (or a hell of a lot extra staff/equipment/rooms at least!)