The Ocado Queue Thread.

[FlamingoAndJohn]

Hello. Are you in the Ocado virtual queue? What position are you?
Would you like some company?

Wow... and that will put pressure on the servers for Tescos and Sainsburys now. It is honestly no wonder people are stockpiling.

Wow. I'm glad I edited next week's order already so it's all stuff I actually want to buy!

It's understandable their systems can't cope with the unprecedented demand of course.

Ocado just closed its website for a few days. Deliveries already booked will continue.

Blimey. Glad I got in a 5.30am this morning

Sorry hadn't seen Tartiflette's update

How precious is that order now blimey

Hope they’re getting more staff as fast as they can

I placed an order for 26th for god knows what intending to edit it later....

Hope i can get back in or i’m going to end up with 24 loaves of bread and 10 bottles of gin!

Had a text a couple of hours ago saying I could no longer edit my Friday order.

It's probably full of brandy & champagne which I tend to do to save a slot!

The message said 'on this occasion' I'm allowed to return items at the doorstep though, so that's one thing!

Oh dear, looks like Ocado has gone into meltdown.

Have an order for Friday with only one item in it, as I was planned to edit tonight! I'll manage and go to the shops, but I'd be so upset if I was vulnerable or self isolating.

Think it would have helped if they would have given some advance notice to Thurs/Fri shoppers that their order was closing early.

But hey ho, I've got bigger things to worry about!

I’ve had my receipt for my order tonight by email, there are 2 subs that are perfectly reasonable, phew!

I’ve no doubt this time next week I’ll be wondering what Tesco will manage to bring me

I've just had the same text - looks like we'll be getting a bottle of pink peppercorn gin, just in time for happy hour on Friday!

It looks like they're trying to find a way to do queue priority for those in isolation etc. They've done the right thing. The IT folk need time to make giant system changes. And if they're fully booked for the next four days it makes sense.

I hope it works again. I'm at risk and my Friday order fails I'll be traisping round many shops to find anything to eat.

@Blewbell yes, I work in software development and the way I read that message they'll have the team working through the night to make some sweeping changes.

They talked about providing direct links to edit your order. The logistics of getting that set up and prioritised is no minor task. I hope it goes well for them, software development can be very painful at times.

Asda website is working well. Not sure if I will end up with anything I ordered. It also says to tell them if you are a self isolating household but I couldn't see anywhere to tell them this!

I just cancelled my next weeks Tesco slot as I have enough, mostly bought before all this kicked off and I felt a bit guilty with my very well stocked larder, all slots looked booked for 3 weeks.

After a quick panic stock-take of the kitchen I realised that as long as I can get milk and bread from our corner shop, we don't actually need anything from Ocado this week except fancy gin. So hopefully it will free up stock and picking time for other orders. Maybe that was Ocado's plan all along...

I am in the US (ex-pat) and placed an order that will arrive to my parents’ house in England this Saturday. Will I be okay if the order has been placed? I’m reading comments that orders haven’t been showing up.

People whose orders have arrived today (Thursday): have you got all/most of what you ordered?

Slightly paranoid that my order for tomorrow, which I made two weeks ago, might not turn up which would leave us absolutely stuffed as we're now on full lockdown

Mine arrived today - was actually about 20mins early. My order was large (as 5 of us at home all day now). Everything I ordered was there. I had 3 sensible subs - Ocado bananas instead of Waitrose branded, crinkle cut chips instead of regular (although the pack was a smaller size) and a different prepared veg for the one I ordered. I had one damaged item - bag of flour torn open; and the rolls were a little squished, but that is normal. The use by dates on everything seem the same as normal - nothing particularly shorted dated.

Oh great, that's reassuring. Thanks for posting

they've said today they have no issues with stock and 98% of products are available

People whose orders have arrived today (Thursday): have you got all/most of what you ordered?

Three items missing, bread mix, nurofen and tinned peaches. No substitutes.

Oh and it was 40 minutes early.

I got everything I ordered. There were a few substitutes, which were all fine. No items missing.