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The Ocado Queue Thread.

999 replies

FlamingoAndJohn · 17/03/2020 07:07

Hello. Are you in the Ocado virtual queue? What position are you?
Would you like some company?

OP posts:
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orangina · 24/03/2020 08:54

I have just given up after my 3rd queue...
I have an auto generated shop and I wanted to edit...

orangina · 24/03/2020 08:54

I also got to something like 220 from first 16k and then 9k

Lordfrontpaw · 24/03/2020 08:56

I suspect it’s not a real counter. If I could be bothered I’d have a look around the back end (yes I am that nosey) to see if I can see what it is.

awayfromhome · 24/03/2020 08:59

Has anyone actually got onto the site yet?

MarshaBradyo · 24/03/2020 09:00

Nope three queues just got into site said error and crashed out to back of queue.

orangina · 24/03/2020 09:06

I have given up for now

fishonabicycle · 24/03/2020 09:09

3 times sent to.back of queue. Jeez. I have an automated order I need to.change.

SerialGoogler · 24/03/2020 09:11

Queue number 7 - each time I get to log-in I am sent back.

awayfromhome · 24/03/2020 09:14

I’ve given up as well... 5 queues and then onto the site where there was error message to greet me..

user1471439240 · 24/03/2020 09:14

It is possible that priority is being given to elderly, self isolating etc. This and other services will be crucial for some.

MarshaBradyo · 24/03/2020 09:15

Going round

But it does say the date on that screen, really not sure if I saw something else on top so keep checking at night

TheGreatWave · 24/03/2020 09:18

I too just keep getting into new queues, I'm almost there and then, into another queue, but it sounds like it will be like last night with the error message.

MonaLisaDoesntSmile · 24/03/2020 09:21

Glad it's not just me, I thought I was being really unlucky, trying to get in since 6:30, onto my 5th queue now!

FlamingoAndJohn · 24/03/2020 09:22

It is possible that priority is being given to elderly, self isolating etc. This and other services will be crucial for some.

I would like to think so, but it would help if those of us who have orders placed or auto generated orders can edit or even cancel them.

OP posts:
fishonabicycle · 24/03/2020 09:23

Exactly. I have an automated order that I don't need most of ...

YoursTunbridgeWells · 24/03/2020 09:24

But how do tey know who is self isolsating? I am in for 12 weeks but how do I tell them that? How do you get priority?

MoveOnTheCards · 24/03/2020 09:24

I keep getting stuck in a loop of queuing and the ‘sorry something went wrong with your login, click on the link we’ve sent you and try again’... back to another bloody queue!

JonHammIsMyJamm · 24/03/2020 09:37

How can the queue be prioritising vulnerable/elderly? The megaloop wait times are BEFORE you log in, so they haven’t identified the user to know whether you are 25 year old Jane Smith or 87 year old Edna Jones.

GameSetMatch · 24/03/2020 09:46

I got on the site after queue three, I was very pleased with myself to then find out it was totally pointless as there are no delivery slots available.

YoursTunbridgeWells · 24/03/2020 09:47

I wonder if they will move into a new model:

You can only book up to 1 week -10 days ahead
You must pay on a card when you book (and refunded/extra charge where order is different)

At one stage - you could have as many deliveries as you liked booked up to 3 weeks ahead. YOu could stick £500 stuff in your trolley and then edit down to £150 just before.
This panic booking of slots and then panic filling of trolleys followed by emptying of trolleys and maybe slot cancellations where people panic booked slots with lots of supermarkets has probaby completely messed up ocado's ability to control stock

wendz86 · 24/03/2020 09:58

Managed to get on after about 2 hours and got a delivery for tonight, should be ok now till i don't have to self isolate anymore.

SurpriseSparDay · 24/03/2020 10:04

Sorry, wendz86 - are you saying Ocado are now offering same day delivery?

I may have misunderstood your post.

wendz86 · 24/03/2020 10:06

Yes i logged on and only had deliveries for this evening.

JonHammIsMyJamm · 24/03/2020 10:11

There are only 3 days of slots in my area at a time at the moment. There are none available in that three days but they only seem to be releasing 3 days at a time.

TheGreatWave · 24/03/2020 10:13

I suspect it’s not a real counter.

There were posts last week where posters were getting vastly different length of queue numbers, so possibly.

I can only see as far as my next slot (next Monday) I wonder if they are stopping people having more than one active slot?