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The Ocado Queue Thread.

999 replies

FlamingoAndJohn · 17/03/2020 07:07

Hello. Are you in the Ocado virtual queue? What position are you?
Would you like some company?

OP posts:
Thread gallery
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Whydoesit · 20/03/2020 11:53

The editing people want to do is it because the whole order is out of whack with what you want? Or just a few items.

I probably tend to edit about 30% of my order. It auto orders automatically and I would say it’s usually a good guesstimate but some things I end up with too much of and other things I might want more ad-hoc.
If I can’t edit my orders anymore I guess that’s fine. I’ve edited already for Saturday delivery and if going forward it’s more difficult I don’t think that’s much really compared with everything else we’re putting up with.

I feel guilty having a perfect Saturday morning slot like I should donate it to someone more in need... but we’re Symptomatic and self isolating so going to the shops is out anyway. And I have genuinely ordered online for like 4 years so it’s not like I’m new demand.

BlingLoving · 20/03/2020 12:14

My order is supposed to come 5-6 tonight but no email or text. Now I'm slightly concerned.

Noflora · 20/03/2020 12:21

My delivery arrived just now, on time and only 1 item missing, strong wholemeal flour.

actiongirl1978 · 20/03/2020 12:36

Omg I'm panicking now, still no text or email...

BellaMoo · 20/03/2020 13:01

Just got a link to edit my 9am order tomorrow. It says you can only delete items or cancel order - not add anything on.

weaselwords · 20/03/2020 13:21

Bugger. I need to add several things.

bruffin · 20/03/2020 13:44

I cant get through on the link atm

Ontheboardwalk · 20/03/2020 13:46

I can’t get through on the link either.

I ‘think’ I’m in a queue as page is refreshing but doesn’t say what number I am or how long the wait is

Seems a bit silly sending the links out all at the same time

The Ocado Queue Thread.
NoSauce · 20/03/2020 13:48

Ordered my monthly dog food on Tuesday to come yesterday. No show. No email or text.

bruffin · 20/03/2020 13:53

I got through to the link on my phone but not on my pc and managed to delete a few items

Mominatrix · 20/03/2020 14:19

Order set to come today. Only substitution is a free range chicken for an organic one - I'll survive.

YukoandHiro · 20/03/2020 14:31

Mine turned up 20 mins late with an apology! I said I didn't mind at all. Three suitable substitutions and one missing item (dettol wipes - quelle surprise)

YukoandHiro · 20/03/2020 14:32

@BlingLoving Don't worry I had no text either and it still turned up

BlingLoving · 20/03/2020 15:58

Got my text about 30 minutes ago! They're not sending one loaf of bread but that's not the end of the world and they are sending the par-cooked baguettes etc I ordered. And one swap is from Ocado brand to Waitrose brand. So I'm not feeling too hard done by. Also on the bread thing, it occurred to me that it might look like I've got too much as I've ordered 2 loaves for our elderly neighbours, one for us and then 3 packets of par-cooked bread. So maybe they didn't send it for that reason. I can live with that.

LadyTiredWinterBottom2 · 20/03/2020 19:54

Really

I just logged on to review my order on Sunday and every single thing is out of stock. Fuck.

FlamingoAndJohn · 20/03/2020 20:10

All delivered but I’m sure I got random doubles of two things.

OP posts:
Mumdiva99 · 20/03/2020 20:24

@LadyTiredWinterBottom2 is that the things you already ordered? Or new things you want to add? (It does say you can only delete or cancel and not add).

MarshaBradyo · 20/03/2020 20:25

Lady your order still stands though?

GCAcademic · 20/03/2020 20:29

Lady - it's showing everything as out of stock so that you can't add to your order.

Hairydogmummy · 20/03/2020 21:08

Aargh! I ordered an expensive bottle of whiskey to reserve my slot for Sunday and am now allowed on the website so I can do the actual order...except it's showing everything as being out of stock. Literally everything.

MrsElijahMikaelson1 · 20/03/2020 21:10

You can’t add to your order only reduce or cancel

Hairydogmummy · 20/03/2020 21:12

I've just had an email. If you ordered for this weekend you can only remove stuff. You can't add anything new. So with only a bottle of whiskey in my order so far, I'm screwed.

MarshaBradyo · 21/03/2020 01:52

Hairy oh no that is bad luck

MarshaBradyo · 21/03/2020 01:53

How are you all bringing your shopping in? Spraying with something / putting in quarantine / same as normal?

Sertchgi123 · 21/03/2020 06:50

I’m rinsing stuff for the fridge and freezer, then putting them away. Everything else is in quarantine. I’m wearing gloves to handle stuff at this point.