Hi guys, I've been lurking on this post for a while now I just wanted to give you all my updates so far regarding DLA
July 29th sent off a new claim
Stamped and recieved by DLA office September 7th
I started phoning from 8 weeks (as the letter stated)
Last Wednesday (12 weeks since stamp date) I was told to call back this Monday 5th December - I called in the morning and the lady said it's still not with a decision maker and to not call again before Friday & that new claims are taking up to 15 weeks at the moment, she was quite rude and not very helpful so I decided to call back just before they closed on Monday where I was told it was in fact with a decision maker and had gone to them that day.
Tuesday 6th - was told that no decision has been made yet and I'll recieve a text
Wednesday 7th - still no decision and I will receive a text
Thursday (today)- I was told that it was still with the DM and to keep checking my bank because the payment and letter are sent out at the same time but you'll see the payment go in before the letter reaches you. I asked about a text and she said she's put down that I want a text sent out to me.
Still no idea on time frames whatsoever. It's so frustrating!