Hi,
I've been reading this posts for the last month or so without making any contribution so thought I'd break my silence today.
My daughters renewal was scanned 27th September, due to run out on 14th December. I received confirmation of her award nearly 2 weeks ago which I was surprised about as had read that they weren't looking at renewals until a week before it was due to end.
My son's first claim was scanned 14th September, we are still waiting to hear about this. I haven't called and won't call unless it gets to 15 weeks as it really doesn't make it any quicker and creates massive call wait times for those that need to call for things like MR or to check additional info has been received. And the info they give in regards to wait times is all just generic and not specific to each DM. One may be off sick, one may be on holiday, some may do overtime. So it's all just guess work really.
We'll all get there, the wait is frustrating but we are all in the same boat.
I feel like it's a waiting game in every area of life at the moment! Doctors appointments, even my son's passport took over 3 months to be processed and it was only a renewal.
Best wishes everyone, hope you all get some news soon.