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Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Nanny asks for day off, is refused, and calls in sick anyway

153 replies

oranges · 19/09/2011 07:51

Our nanny asked for today off to greet her boyfriend when he gets back from holiday. I did try to accomodate her request but just couldn't. But her sister has now texted me to say she's not coming in. I have no choice but to believe her but it looks fishy. Can or should I say something? She calls in sick quite often and I've never said anything before than get well soon. And we give loads annual leave- 8 weeks a year, just on the understanding that it's taken at a time that suits us. I have also always said yes before for requests for time off, even if IRS inconvenient but today is really, really tough. Am wondering if we should look at nurseries instead.

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ChristinedePizan · 19/09/2011 07:58

Her sister has texted you? Is she so ill that she can't call you?

I would be suspicious but I think it's really crap to take a lot of time off sick anyway. Does she have some kind of underlying condition? The whole point of nannies is that they are more reliable than nurseries/CMs because they will still look after your child if your child is ill. If your nanny is off sick a lot, then you're not really getting that benefit are you?

EightiesChick · 19/09/2011 08:06

I haven't used a nanny myself so can't comment from that perspective but that does sound like a low-level reason to ask for a day off (and does it take a whole day to pick him up from the airport which is presumably the main issue?) The sister calling also looks suspicious. Doesn't sound like it is working well for you atm. How many dc do you have? How good is she otherwise?

rainbowinthesky · 19/09/2011 08:08

You need to have something in writing to say that she must call you herself if ill. Texting by anyone to be ill is unacceptable but getting someone else to text on behalf even worse.

rainbowinthesky · 19/09/2011 08:10

Should clarify what I mean by "need". I have no idea legally about this I just meant it would be a good idea.

Iggly · 19/09/2011 08:11

When she comes back to work you can ask her directly what was wrong and how she is.

Suss out from that whether she was really ill or not.

Have you had any issues in the past with her?

Blueberties · 19/09/2011 08:12

Fire her, I would, she's taking the mickey.

Blueberties · 19/09/2011 08:12

Just make sure you follow the rules yknow but I would get rid.

oranges · 19/09/2011 08:13

She's good otherwise - lively and great with the kids. We have had a few issues with her time keeping and reliability, and I have spoken to her about that. I'm genuinely disappointed in today, as I've always operated with good will and trust, and given her whatever she's asked for. We have 2 children - ds is 5 and at school and dd is 18 months.
The boyfriend also landed at the weekend - she just wanted this an an extra day with him.
She's had about 7 days off sick since she started work 6 months ago, which seems high. She's young and I think she's just overdoing it - not partying as such but she runs club nights and stuff like that in the evenings and weekends.
I've asked her "sister" if she can bring me a gp's note. Dh has taken the day off work, which now means he can't take his dad to hospital for a brain tumour biopsy. Sad

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Iggly · 19/09/2011 08:13

I don't think you can just fire her.

You need to give written warnings, put her on notice etc.

StewieGriffinsMom · 19/09/2011 08:14

This reply has been deleted

Message withdrawn at poster's request.

Iggly · 19/09/2011 08:15

Also not sure you can legally ask for a GP's note for one day? I think you can self certify up to a certain number of days.

oranges · 19/09/2011 08:16

So what can I say, legally? If she says she's sick, she's sick, and I can hardly give her a warning about that. The only think I can do is look for other childcare and give her notice, but that seems drastic too.

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oranges · 19/09/2011 08:17

I asked for the gps note as official notification of illness, iyswim? If she's too sick to text me herself.

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Blueberties · 19/09/2011 08:23

yy you have to do it legally but there must be a notice period in the contract

Just give her the notice period. She'll want a reference from you I assume.

EightiesChick · 19/09/2011 08:24

No way anyone would get a GP note for one day's illness, so I don't think that angle will work for you. I would go with the discussing her sick record and saying it's not very good - 7 days in 6 months isn't (take it these are all/mostly 1-day illnesses? that's definitely dodgy) and saying you will be looking for this to improve. What is in her contract about pay for time off sick or how do these things work? (don't know much about nanny t&c)

Did you tell her about the appointment your DH will now have to miss, when you told her she couldn't have the day off? If not (and not that you should have to have done), I would say so when you speak to her about the sickness. It sounds as though she has not fully 'got' the consequences for others of her taking random days off, or just doesn't care - hopefully the former.

Blueberties · 19/09/2011 08:25

Lots of people are lively and good with children.

If you don't want to fire her then give her a really good talking to, but just check within the law exactly what you can say,exactly what you can ask for and so on. She's totally taking the mickey. She's acting like a child.

Blueberties · 19/09/2011 08:26

I mean, frankly, is she working to make your lives easier or is it the other way round?

oranges · 19/09/2011 08:28

I didn't want to discuss dh's father's illness with her, but I have said in the past, when she's let me down, that if dh or I get fired, she loses her job too. But I don't know what to say to her about today. She will insist she was ill, so I can't call her a liar. She often takes one day illness for stuff like "dodgy tummy"

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oranges · 19/09/2011 08:30

And originally dh was due to be away at a conference today, which she knew - that was part of the reason I I had to decline her original request.

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pinkyp · 19/09/2011 08:30

Fire here! Give her notice when she comes back

WorkingItOutAsIGo · 19/09/2011 08:30

Its very easy to get caught in the trap of thinking this nanny is great with the kids so I have to put up with bad behaviour - but there are very many wonderful nannies, and children cope fine with change.

You don't need to switch to nursery and in fact that's worse because everytime one of your kids is sick they cannot go - but you may need to put her on warning that if this doesnt improve you will let her go.

Iggly · 19/09/2011 08:31

You can have a discussion about performance, time keeping etc. What does your contract say?

juneau · 19/09/2011 08:32

I'd look into other childcare arrangements if it was me. She sounds immature and unreliable.

Blueberties · 19/09/2011 08:33

I wouldn't do that, I don't trust people easily so once someone's on warning or notice I wouldn't want them around.

I would definitely give her a roasting about the "sick" day and see how she responds. Then I would find someone else, give her a start day and fire the old one, giving her obviously the paid notice. It's costs more because you're paying two nannies for one month or whatever the notice period is. But worth it, and the new nanny will see you mean business too.

Blueberties · 19/09/2011 08:35

By fire the old one, I mean, tell her and send her on her way the same day. So long as you pay her for the notice period in the contract it shouldn't be a problem.