@NettieRE I am shocked by your experience but not surprised at all. We paid a little bit more than you and ended up with nothing as they took on an autistic child without ANY idea of autism. When we stopped joining sessions there was no contact asking how our child was. At this point they had also started charging EXTRA for the parents zooms!!
Like you, soon after their charges plummeted as they tried different things.
It is outrageous that they/Sam are more concerned about their own self-made financial predicament. And I am not at all surprised by the outrageous things said to you and your child. Your child is right about Sam and I believe you are right not to put your trust in then.
And dont feel a fool. Like all of us parents who paid up we were in a very difficult place at the time just wanting to help our children.