Ouch Baby160p hope you're ok!!!
I don't think the conflicting advice on movements and patterns is helpful. Was talking about this with a maternity doctor at my gym class last night, and she said the actual correct advice is you should feel movement from 24 weeks if it's your first, and then a "pattern" from 28 weeks. But the pattern doesn't mean they move at the same time every day, it's more how much you feel them. So post 28 weeks, if every day you're aware you're feeling baby quite a bit, and then suddenly a day passes where you don't, that's when to be checked.
Easier said than done I know! To be honest though, this will sound a bit blunt, but there's not much that can be done pre about 26-28 weeks anyway. I know babies are viable from 24 weeks, and of course there are some miracle stories. But the outlook for most delivered that early is quite bleak. I was very naive in my first pregnancy and went in to be checked pre-24 weeks. I don't quite know what I hoped would happen if things weren't ok (they were thankfully!).
They can't have a named midwife for patients to contact as they would get phone calls all hours, don't think midwives are paid enough for that level of service! You should have a triage or something available to call though if you're worried?
It's my second pregnancy and like others I don't see the midwife now until 28 weeks, I like it to be honest! I found my 16 week appt totally pointless. They get more frequent from 30 weeks.