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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think about putting in a compliant about this tesco till assistant?

138 replies

SillyDaisy · 07/06/2009 14:43

this am went to tescos to do the shop after taking dd 2 years old for a swim.

anyway, at the end of the shop we had a couple of bits in our trolley we didn't want.
things dd haad gone grrrrrr for on the way round.

some intg bubble bath and something else.

anyway.
i put the ITNG bubble bath on the end of the checkout and the checkout woman said don't you want that, i said no we don't.
so she said pass it to me then.
fair enough.
then when i had unloaded the whole trolley.
we found something else.
ITNG spaggetti or something.
so i handed to her and said we don't want this either.

so she said yes i better take it, as we don't want someone to say is this your shopping.
i AGREED with her saying yes and we don't want someone else to buy it by mistake.
then i said very nicely it is quite difficult when your shopping though as even when you go up the toileteries aisle theres stuff aimed at children ITNG etc.
(wasn't having a go at all, just trying to explain really why we had a couple of things i didn't want to buy)

she turned round and goes well you know what the answer is then just say no.
i replied ah shes not even two get she doesn't really understand no and reasoning.
[thinking that was the end of it]
then she replied well mine never used to get away with it!
i said well thats fair enough when there older and can understand and you can reason with them.
{again thinking that was the end of it]
then she said they still want it when they are older!
actually trying to have a row with me when i'm doing the shopping with my two year old.

by this point i feel like snapping back and saying well we can't all be as marvellous as you can we, know wonder you have reached the dizzy heights of checkout assistaant.
well done.
but i refrain stay calm and say again
well that's fair enough when there old enough to understand.
refusing to get into a row with her.

then she caarries on zapping the items, i can tell she's pissed off.
the she starts looking at my shopping
and picks up, some organics toddler biscuits, pulls a sneer and goes, errr what are these!?
i reply they are just biscuits, they just don't have salt etc in them
she goes errrr never had anything like that in my day
pulling a right face.

tbh this is not the sort of hassle i need when i go shopping with a toddler.

OP posts:
Nighbynight · 07/06/2009 16:47

Oh dont complain about her - it wasn't that bad. Chill out, it will not seem so big tomorrow.

helsbels4 · 07/06/2009 16:54

Blimey, I could kind of see where you were coming from originally but your last post has turned me completely!

So she's a silly old bat for belonging to a different generation than you and having different values than you?

Maybe you had your nose stuck firmly in the air when you went through her checkout and she took an instant dislike to your attitude!

I can't believe that after everything that has been written on this thread, you are still planning to send an email slating her. Get over yourself woman!

ellingwoman · 07/06/2009 17:00

You want to complain because she wouldn't let you have the last word????

Agree, she ws just trying to have a conversation. Alot of surmising about expressions etc about a person you don't know.

Write the email to get it off your chest but don't send it unless you want them to pin it up in the restroom and have a laugh.

BalloonSlayer · 07/06/2009 17:02

I was in the newsagent and got conned into buying sweets or a comic or something for the DCs.

I said, in a good-humoured-exasperated way to the lady at the checkout: "Every time I come in here it costs me a fortune!"

She replied, amiably enough: "Well it's you that says yes to them."

I thought she had a fair point.

But are you saying I should have complained about her?

[world's gone mad emoticon]

junglist1 · 07/06/2009 17:07

I hate the whole thing of oh my child would never get away with that. A nice lady got up on the bus because my 3 year old at the time wanted to sit next to me and some cow said well I wouldn't have got up, insinuating my DS was spoilt. So I said "yeah but in your day you were allowed to batter your children werent you? So what does that make you?" I'd rather have a naughty child than a child too scared to put a foot wrong, and I hate the attitude of these holier than thou people.

CurryMaid · 07/06/2009 17:09

YABU for shopping in Tesco.

The staff in Sainsbury's are lovely to my DD - the lady who helps on the self checkout always comes running over to tell her she's her favourite baby

hobbgoblin · 07/06/2009 17:13

Did you not apologise for dumping stuff at the till then? I would have.

To be honest, the way you seem to assume you can dump the stuff you don't want at the till without a little meekness seems to indicate that you share a smiliar spoilt brat mentality to the kind of child who can't be told 'no' to on the way round the supermarket.

Maybe it's just the way you describe it but that's how it comes across to me.

BalloonSlayer · 07/06/2009 17:17

Yes I agree with hobgoblin. If there is something I realise I don't need/want, I say "I'm really sorry, I've just realised I don't need this after all."

expatinscotland · 07/06/2009 17:20

"....by this point i feel like snapping back and saying well we can't all be as marvellous as you can we, know wonder you have reached the dizzy heights of checkout assistaant."

Touche coming from someone who has a rather worrying grasp of punctuation and cannot discern the difference between 'no' and 'know'.

Managing shopping with a 2-year-old, oh yes, that's certainly worthy of a medal.

McSnail · 07/06/2009 17:22

I hate it when people make disparaging remarks about other peoples' crap jobs. Often, the ones making the snotty remarks are people who don't have to work...

TeaOneSugar · 07/06/2009 17:23

There's a skill in putting things back without them noticing, which gets around ending up at the till with things you don't want.

However, the earlier they learn to accept they can't have everything the want the better really - in reality it's a combination of the two approaches at that age.

My DD (now 5) usually accepts "no" or "not today" or "you can choose one but you can't have both", but unlike my MIL I'm happy to admit that we've had out share of strops and tantrums to get to this stage.

expatinscotland · 07/06/2009 17:26

Yes, there's indeed a skill in this. It's called minding them and using a word called 'no'. It works very well, even with DD1 who is SN and has impulse-control issues.

pointydog · 07/06/2009 17:27

what does itng mean?

expatinscotland · 07/06/2009 17:29

Yes, I'd like to know, too, pointy.

ellingwoman · 07/06/2009 17:29

In the night garden?

pointydog · 07/06/2009 17:30

ahhh, right. My kidsa re older, expat has no excuse

Overmydeadbody · 07/06/2009 17:32

Hmmm, yanbu to be annoyed but I wouldn't bother complaining, what would it achieve really?

This is why I simply don't get drawn into conversations with till assistants. I go to supermarkets to do my chopping, not chat.

hobbgoblin · 07/06/2009 17:32

Anyway, why are you assuming that because she is serving you at a checkout that she must be subserviant to you? If you engage in her in conversation then you are interracting beyond the basic job description and therefore her only duty is to be helpful and polite, etc. If you expect her to have a debate with you then expect her to engage as a human not only as a member of staff and respect her for having an opinion of her own.

I really suspect she thought you were quite a rude presumptious individual. I find that when this is the case with individuals, having them engage with you in such a way that requires the proffering of one's own opinion is like a red rag to a bull.

I certainly enjoy carte blanche to tell someone they are an obnoxiously rude tosspot, politely like.

expatinscotland · 07/06/2009 17:33

, pointy.

mine don't watch TV [waits for bolt of lightning to appear].

ellingwoman · 07/06/2009 17:35

Not got the right sort of knives at home then omdb?

Overmydeadbody · 07/06/2009 17:40

chopping?!

Overmydeadbody · 07/06/2009 17:41

evidently not elling

Quattrocento · 07/06/2009 17:41

LOL at Expat.

I had no clue what ITNG meant either btw.

Still no insight into the OP's occupation. I'm betting on nuclear physicist.

expatinscotland · 07/06/2009 17:43

My guess is copy editor, Quattro.

OMDB, remind me never to go through airport security near you .

katiestar · 07/06/2009 17:46

I think it is a bit unreasonable to put stuff in your trolley which you have no intention of buying because you can't say no to your toddler , and then expect someone else to put it back.I think you are making a rod for your own back.It doesn't get any easier to say no as they get older infact harder because they know how to push your buttons.I think this woman was just giving you the benefit of her experience.

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