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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think about putting in a compliant about this tesco till assistant?

138 replies

SillyDaisy · 07/06/2009 14:43

this am went to tescos to do the shop after taking dd 2 years old for a swim.

anyway, at the end of the shop we had a couple of bits in our trolley we didn't want.
things dd haad gone grrrrrr for on the way round.

some intg bubble bath and something else.

anyway.
i put the ITNG bubble bath on the end of the checkout and the checkout woman said don't you want that, i said no we don't.
so she said pass it to me then.
fair enough.
then when i had unloaded the whole trolley.
we found something else.
ITNG spaggetti or something.
so i handed to her and said we don't want this either.

so she said yes i better take it, as we don't want someone to say is this your shopping.
i AGREED with her saying yes and we don't want someone else to buy it by mistake.
then i said very nicely it is quite difficult when your shopping though as even when you go up the toileteries aisle theres stuff aimed at children ITNG etc.
(wasn't having a go at all, just trying to explain really why we had a couple of things i didn't want to buy)

she turned round and goes well you know what the answer is then just say no.
i replied ah shes not even two get she doesn't really understand no and reasoning.
[thinking that was the end of it]
then she replied well mine never used to get away with it!
i said well thats fair enough when there older and can understand and you can reason with them.
{again thinking that was the end of it]
then she said they still want it when they are older!
actually trying to have a row with me when i'm doing the shopping with my two year old.

by this point i feel like snapping back and saying well we can't all be as marvellous as you can we, know wonder you have reached the dizzy heights of checkout assistaant.
well done.
but i refrain stay calm and say again
well that's fair enough when there old enough to understand.
refusing to get into a row with her.

then she caarries on zapping the items, i can tell she's pissed off.
the she starts looking at my shopping
and picks up, some organics toddler biscuits, pulls a sneer and goes, errr what are these!?
i reply they are just biscuits, they just don't have salt etc in them
she goes errrr never had anything like that in my day
pulling a right face.

tbh this is not the sort of hassle i need when i go shopping with a toddler.

OP posts:
FabulousBakerGirl · 07/06/2009 15:22

I have complained for less tbh, also in tesco, and they really don't care about customer service.

SillyDaisy · 07/06/2009 15:26

my thought's about we can't be as wonderful as you.
where due to HER superior attitude.
everything was better in her day.
she didn't let hers get away with it.

i can assure you i wasn't in the least bit rude to her.
and i was actually agreeing with her saying yes we don't want it to end up in someone elses shopping.

OP posts:
dorisbonkers · 07/06/2009 15:28

I read it as Misdee did, that she was trying to have a conversation but it all went a bit wrong.

The way you've described it you do seem a bit huffy (which I suppose you've every right to be shopping with a toddler). And what's her job (which could be for a variety of reasons, not just because she couldn't become a lawyer or a doctor) got to do with it?

PM73 · 07/06/2009 15:33

YABU about thinking you cant say no to a 2 yr old.

I also read it as she was trying to have a conversation with you & it went a bit awry.

I thought what you wrote about her job choice was a bit rude & possibly she picked up your disdain subliminally?

Do your shopping online,its so much easier especially with dc.

SillyDaisy · 07/06/2009 15:34

doris, she wasn't trying to make small talk.
when she picked up the organix biscuits you should have seen the sneer.

OP posts:
Quattrocento · 07/06/2009 15:35

Still waiting for your job description Daisy ...

purepurple · 07/06/2009 15:35

I worked in a shop once, it would have been a lovely job if it wasn't for the customers

SillyDaisy · 07/06/2009 15:36

i do normally shop online, just happened to be next door at the pool so thought i'd go in.

OP posts:
SillyDaisy · 07/06/2009 15:37

why do you want to know what i do for a living?

OP posts:
misdee · 07/06/2009 15:38

what biscuits were they?

do they have milk in?

SillyDaisy · 07/06/2009 15:39

goodies or something.

OP posts:
SillyDaisy · 07/06/2009 15:40

i don't think they contain milk.

i only got them for a plane journey neek week really.

OP posts:
misdee · 07/06/2009 15:40

the gingerbread ones?

i think they have milk in [sobs]

Quattrocento · 07/06/2009 15:41

"know (sic) wonder you have reached the dizzy heights of checkout assistaant (sic)."

Which suggests you must be something rather more marvellous? Tell us what it is that you do.

traceybath · 07/06/2009 15:41

I wouldn't bother complaining to tescos as they just don't seem to care.

Had a worm in my smoked haddock from there the other day - phoned to complain and they could not have been less interested.

She was annoying but just let it go . . .

SillyDaisy · 07/06/2009 15:48

sorry what does the sic ? mean?

what i do for a living has nothing to do with it.
my thoughts where merely a reaction to her acting superior to me, saying
she wouldn't have let hers get away with it.

now as i type this, i'm actually laughing i can see the funny side, oh god i let my 23 month old look at some itng bubble bath while i was shopping
i must be terrible ! lol

TB, yuk.
a worm ewwwww

OP posts:
purepurple · 07/06/2009 15:51

the sic means your spelling mistake not hers

helsbels4 · 07/06/2009 15:55

I'm sorry but the lasting impression I took from your post is that you regarded her as a mere checkout assistant. (I used to be one when I was a student and loved judging people looking at what other people buy

I really don't think that you should make a complaint but I can understand you feeling a bit miffed that she seemed to judge you - even if in your thoughts, you also judged her with regards to her "profession"

MrsMattie · 07/06/2009 15:56

The Victorian attitude of some people towards children is laughable. I swear, some people expect all children (even 2 yr olds) to be seen and not heard, and to already be fully versed in social etiquette. Just humour them.

Bet the checkout girl's kids only visit at Xmas....

TeaOneSugar · 07/06/2009 15:57

I think people often remember their children's early years with rose tinted glasses.

According to my MIL the raising of her children was like something from a fairy tale - all home baking and perfect behavour, and she'll happily tell complete strangers where they're going wrong - very rude and completely inappropriate.

It's probably not worth the effort to complain to Tesco, you should probably have dealt with it on the spot I find "mind your own business" works well.

I reprimant an assistant at our local swimming pool the other day though, who walked away when DD was trying to talk to him - difficult to teach manners when adults set such bad examples.

cheesesarnie · 07/06/2009 16:03

so because you and the shop lady have different views-you want to complain??what are you going to say?and where do you think the complaint will get you?

your not seriously going to complain are you?

TeaOneSugar · 07/06/2009 16:04

I also think our parents and grandparents generation -IME, didn't take children out anywhere near as much as we do, they certainly didn't have supermarkets or restaurant chains aimed at children, so their experiences are always valid in all situations today.

SillyDaisy · 07/06/2009 16:15

yeah your right.
i'll try i think you should, mind your own business
next time.

i will send an nice polite email to them simply stating what happend today.
up to them then, if they find that kind of behaviour acceptable then really.

and stick with online ocado

not going to give the old bat anymore headspace.

if the worse thing i've done as a parent in nearly 2 years is letting dd look at a bottle of bubblebath while we go round the supermarket, guess I can't be going too far wrong.

anyway off to read something else now.

OP posts:
SerendipitousHarlot · 07/06/2009 16:27

Of course it's relevant Daisy - I asked a while back on the thread what you do for a living and you stil haven't answered.

onagar · 07/06/2009 16:28

I wouldn't complain. It started off as small talk and just got out of hand and no real harm was done. Their job may be to act like part of the checkout machinery, but they are people too.

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