galaxy - All my friends in London with small kids told me to look up the NCT if I wanted any antenatal classes (and they were right - none available locally on the NHS. At all.)
So I looked at the website, winced at the £279 price (no mention of discount) emailed to ask about availability, and was told there was a course nearby, again no mention of discount. The discount was only mentioned in the depths of the paperwork after I'd confirmed I'd take up the place. And you had to provide lots of proof of low income to be considered for it.
I've run conventions with a sliding scale of costs, and I think that works a lot better, along with not asking for proof but simply reminding people booking that we need the money. The contrast between £20 and £279 is huge - must be loads of people on low incomes (ineligible for discount) who get put off!
Was also hacked off at one of the blurbs on the site about meetups and "all members are expected to take turns hosting" - many poeple may not have suitable accommodation, or have disruptive family, or generally not be in a position to host a teaparty, and they shouldn't be made to feel they can't attend ones elsewhere!
The magazine I got sent a while back from my local NCT was also terrible, slagging off hospitals to the extent that I was terrified - luckily mine does twice-weekly tours so a couple days later my mind was put at rest - and full of ads from dodgy therapists out to get lots of money from worried parents-to-be for unproven 'therapies'. I guess they take adverts from anyone and don't assess any claims.
On the other hand, the mags from the national NCT have been quite informative, and included a couple articles on how they're trying to help asylum seekers and other mothers in bad accommodation with no money, and how you can help.
We did feedback forms for our tutor, although I suspect might be useful if we had to repeat that after birth! Might be more useful if they could give you more info about teachers' slants beforehand ('Class X is these dates and focuses on homebirths, breathing and getting by without pain relief; Class Y on other dates will give you the full monty on interventions and local hospitals'). But I doubt there's enough teachers for that - I got one option on set dates, and that was it.