Local authority pool, exclusively used for kids swimming lessons between 4 and 7. All lessons are 30 minutes, all starting and ending at the same time. 5 lessons with about 10 kids FS in each, so 50 kids. No idea how many cubicles, I'd estimate 50 but haven't counted.
Family changing rooms, so all cubicles. There are lockers and parents viewing area with chairs.
The pool periodically sends out emails telling people not to "reserve" changing room cubicles by leaving their clothes in for the duration of the lesson. Idea is the child changes and the adult takes their stuff to the viewing area. And yet, every week, almost all changing rooms have clothes, towels, bags and school book bags in them for the duration of the lesson. This means if you have to get your child changed before the lesson (like we do), there are no free spaces.
This week I went in a cubicle with stuff in it, because there were no free ones. Waiting would mean my child missed part of her lesson.
The parent shouted at me - actually shouted. "That's my changing room and you've taken it" and banging on the door. Her child was still in the water. I continued to get my child dressed, and came out - before the lesson got the children out the water. I explained she wasn't supposed to "reserve" cubicles like that. She said "it had my stuff in it".
So was I being unreasonable?
This is a weekly occurrence. They don't man the changing area so no employee to speak with, just reception and then the swim teachers who obviously can't come and police the changing rooms.
I have complained to the pool before now and an email goes out, but nothing changes.