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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be cheesed off with Universal Credit entry fees?

1000 replies

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

OP posts:
Thread gallery
9
Pickledonion1999 · 28/06/2026 17:31

GillyGillys · 28/06/2026 17:24

I thought you needed to have paid in with NI from work?

Those pensioners who have barely worked and do not have enough NI credits for full state pension just get topped up with pension credit.

BIossomtoes · 28/06/2026 17:33

mydogisthebest · 28/06/2026 15:49

Someone on pension credit gets free tv licence, free NHS dental treatment, free eye tests, help with rent and/or council tax. That makes them better off than someone jusst on state pension doesn't it?

Free TV licence only for those over 75, try finding an NHS dentist, all pensioners get free eye tests, and no it doesn’t make them better off than someone on just that state pension who would also be eligible for help with their rent.

Bigmove25 · 28/06/2026 17:36

CandidLurker · 28/06/2026 12:00

Has anyone defined what this actually means yet? It’s often repeated by every Labour MP. So the simple removal of that cap means that all children in families where the cap existed are now not in poverty? How is poverty defined? I suppose I need to do my own “research”.

Edited

Off the top of my head (so yes, do research and feel free to correct me) it is the bottom percentile. So they take the an average and then say the bottom % are in poverty and raise benefits. My take away was that you will always have some people living in poverty as someone always has to be in the bottom %, but I think there is some statistical jiggery-pokery that says you can.
I’m not sure what they include as a house in central London paid by housing benefit is very different to a flat in a cheap area so it can’t be value of total benefits as people claim different benefits at different amounts.

I sometimes wonder if class envy stems from the mistaken belief that working people must be wealthy, but it’s becoming clear to a lot of working people that that are busting a gut for the similar standard of day-to-day living as those who aren’t - i.e. nurses using food banks

sweetlyandsoftly · 28/06/2026 17:38

Making cultural/historical/educational experiences more accessible for lower income families is not a bad thing in my opinion. I’m quite happy (I’m on a relatively low income) to pay a bit more for entry to these places because of that.

My niece (19 year old single parent, born and raised on a council estate, wears a lot of tracksuits… please go ahead and clutch your pearls) has used these discounts for days out to stately homes, country parks, play centres, and farms/zoos etc. If she had to pay full price she probably wouldn’t be able to take my great-niece to these places and would most likely be judged for that.

Snoopymayhem · 28/06/2026 17:38

Shatteredallthetimelately · 28/06/2026 17:03

Well worth keeping an eye out for, I've been lucky to have managed to get tickets via this scheme.
You do have to be on the ball as tickets are limited.

I've the 'in your area' app and local places to visit are advertised on there.

Yes me too
Its a wonderful scheme
We’ve seen louds of places that aren’t usually open to the public aswell

Livelovebehappy · 28/06/2026 17:39

JustAnotherWhinger · 28/06/2026 17:30

Chatsworth’s entry fee hasn’t changed much since the offer began, according to the bbc article I linked earlier since they brought it in then it’s actually gone down by £2.

The discount scheme is not the reason for the high general entry fee.

In that case, why not reduce the entrance fee to an amount that everyone can afford, regardless of whether they’re receiving benefits? Therefore giving every child the same opportunity. The fee is beyond what a normal working family without benefits can afford.

fashionqueen0123 · 28/06/2026 17:40

LondonKara · 28/06/2026 13:58

There is some truth in it too. I have a friend who is a SAHM. our kids are all in junior school. Her husband works ft but because he's a low earner they claim UC. With this they are able to afford for her not to work. It's doable because they get free school meals, access to council run clubs in the holidays and so on. They both own homes in their birth countries too (but not in the UK).

I like my friend and to be fair she often helps me out with childcare, and I'm not anti-benefits, but I do feel this is a flaw in the system when I feel I'm busting a gut (and paying for after school club most days, missing out on time with my kids) and she is able to live like that thanks to UC.

I don't get this. How can they claim UC if one of them isn't working at all? Shouldn't they be made to seek work of some kind once their child is at school?!

Everlore · 28/06/2026 17:40

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

I completely understand your frustration. I have been severely disabled all my life, having been born without eyes. As a result I have benefitted from event entry schemes aimed at disabled people for most of the time. Most large attractions, shows, concerts, etc. offer a free companion ticket to people like me who would be unable to attend alone. This typically means that My husband and I will attend an event or attraction and only pay for one ticket, so, half price.
You must be green with envy and wishing that you or a loved one also had a severe disability which renders them unable to go to places unaccompanied so you can enjoy such lavish freebies too. It's all just so unfair, isn't it?

Sugarplumfairy18 · 28/06/2026 17:40

scoopofmintchocchipicecream · 28/06/2026 17:19

Request alternative provision from the LA.

Having a look IPSEA, SOSSEN and Contact’s websites will help you.

You can claim. People may decide, for a multitude of reasons, not to apply and that is a perfectly valid decision, but that is a choice.

I didn’t say you ‘sounded horrible’.

Your original post certainly sounds like you blame others for you not being able to afford it.

Thank you for the advice, I appreciate it and I’ll have a look.

i’m sorry if it comes across that way. I blame the system, not the individuals.

tokennamechange · 28/06/2026 17:40

Whatalunatic · 28/06/2026 13:09

Lots of people on UC also work. Many of them full time.

Or is it convenient to forget that?

Why do you deserve it to be discounted? What is your actual objection - that people poorer than you get to see something cheaper than it's available to you? Do you want to keep it for yourself? Do poorer people not deserve to be able to see these buildings/grounds/galleries/museums as well? Do you think a ticket discounted by....10% is going to enable that? Where is the cut off?

It is frustrating to have to pay full price when full price is out of the reach of many who are working. But there will always be those who fall the wrong side of any kind of means testing. What is the alternative? That nobody with a lower income has access to these places? Are you comfortable with that?

wow, it's actually impressive how you came so close to the point but managed to miss it.

OP literally said that it's the amount of the discount that annoys her. £3 vs £33 is a 90% discount not a 10% one. It's doubtful people would moan about that - when was the last time someone started a thread complaining about student discounts which are similar. But 90% is a huge difference - as a pp explained, places like chatsworth aren't running at a 90% profit so in order for some people to pay £3 the majority of full paying guests are likely subsidising the cheaper tickets.

In reality, the difference is probably minimal and I doubt it would make a difference to whether OP could afford to go if entry for everyone else was only £32 rather than £33. But I understand why, in the full context of the current financial situation for lots of people, it feels unfair.

Maomee · 28/06/2026 17:41

Just out of interest, are students included in the list of concessions or are they also expected to pay full whack, since they're 'privileged' enough to be tens of thousands of pounds in debt for an education?

herbalteabag · 28/06/2026 17:41

I think the issue sometimes is not that people begrudge other people on lower incomes paying less (even a lot less) but that the price of some of these tickets doesn't really seem good value for what you actually get once you get inside. Especially when you're paying for more than one person. £73 is lot for looking around a house.

charliehungerford · 28/06/2026 17:43

Mumwithagreenhouse · 28/06/2026 17:02

That’s impossible unless she did have LOTS of kids who have grown up and since moved out. Councils only allocate based on how many of you there are. Single adults get one bedroom flats or studio flats. Also, regardless of whether her kids have grown up and moved out or she miraculously got it some other way, she will be subject to the bedroom tax for 3 of those bedrooms! So she will be paying a SUBSTANTIAL extra amount on top of the <£1,000pm.

Edited

The bedroom
tax is only relevant if you are in receipt of UC or the housing element. She works and has a pension so I don’t think it applies. Either way it would be covered by the rent she’s gets from her lodger (£500 a month). This is in an area where there are over 2,000 people on the local housing list, of which 650 are homeless. Whole thing needs a shake up, ideally by investing in one and two bed flats for people to downsize to in the borough, freeing up family homes for those in need.

FckThisShit · 28/06/2026 17:43

Pickledonion1999 · 28/06/2026 17:27

Not true at all. The aim is to get people working 30 hours but many do not and they still get paid the benefits as long as they show they are vaguely looking for 30 hours. To say if you don't work 30 hours you cannot claim is ridiculous. They don't just leave people to starve !

Edited

Okay whatever you say

fashionqueen0123 · 28/06/2026 17:43

DrCoconut · 28/06/2026 17:21

If the earnings are below £7.5k ish (the threshold to get FSM) then maybe. But usually UC will allow SAHM's to claim based on their partner's income. There are no work requirements. But a single mum will be made to work and then called a scrounger for getting possibly less UC than her married counterpart. Tory ideology (the driving force behind UC and the cause of all the hate that's been generated) at its finest.

Why is a SAHM allowed to claim if their child is school age?!

charliehungerford · 28/06/2026 17:44

herbalteabag · 28/06/2026 17:41

I think the issue sometimes is not that people begrudge other people on lower incomes paying less (even a lot less) but that the price of some of these tickets doesn't really seem good value for what you actually get once you get inside. Especially when you're paying for more than one person. £73 is lot for looking around a house.

That’s why NT membership is such a good deal. A single parent with three kids pays £9 a month with access to All NT properties in England.

JustAnotherWhinger · 28/06/2026 17:45

Livelovebehappy · 28/06/2026 17:39

In that case, why not reduce the entrance fee to an amount that everyone can afford, regardless of whether they’re receiving benefits? Therefore giving every child the same opportunity. The fee is beyond what a normal working family without benefits can afford.

I would assume because it doesn’t make them the level of income they want.

Places don’t do these schemes because they’re kind hearted souls. They do it because it benefits them - for example the place I mentioned earlier in the thread reckoned the scheme cost them 3k, but they used it in successful funding applications worth 60k.

Lowering prices generally wouldn’t have the same usefulness in things like funding so it won’t interest places the same.

Lauz841 · 28/06/2026 17:49

THisbackwithavengeance · 28/06/2026 11:58

lol at all the defensive replies on here. I agree with the OP. In this country you are penalised at every turn for trying to do the right thing and contribute to society. And lazy bastards get away with it. And no, I don’t want to give up work and claim UC instead because I’ve got self respect.

I claim universal credit because I have 2 disabled children and cant work because 1 of them requires 24/7 round the clock care. I used to be in management, had a good wage and didnt claim anything. I'm anything but lazy. I actually didn't know about this scheme so im glad this thread was started.

BIossomtoes · 28/06/2026 17:50

herbalteabag · 28/06/2026 17:41

I think the issue sometimes is not that people begrudge other people on lower incomes paying less (even a lot less) but that the price of some of these tickets doesn't really seem good value for what you actually get once you get inside. Especially when you're paying for more than one person. £73 is lot for looking around a house.

It’s an amazing house though.

FckThisShit · 28/06/2026 17:50

fashionqueen0123 · 28/06/2026 17:43

Why is a SAHM allowed to claim if their child is school age?!

They're not. It's a load of bollocks.

Zeroperspective · 28/06/2026 17:50

I'm on UC and PIP and I fully understand that you are not saying I shouldn't get the discounted rate but that the difference in what i pay and what you pay is extreme and i agree. I'm not sure why PP have taken it as a benefits/disabled/class difference/insert other negative connotation here...bashing thread

dizzydizzydizzy · 28/06/2026 17:51

YABVVU! Hasn’t it occurred to you that your disposable income might be 12x more than someone on UC?

declutteredliving · 28/06/2026 17:51

BringBackCatsEyes · 28/06/2026 13:50

So you’d expect to at least be in a better financial position than someone who chooses not to work but claims UC and has lots of freebies and reduced costs (council tax, free holiday clubs in my area, and the list goes on). No one begrudges people with genuine disabilities on UC, but that’s what the safety net is for. The problem is that some make it a lifestyle choice.

Who do know who chooses not to work? Unless they are cheating the system (and we will always live among liars and fraudsters...thankfully they are few) you can't just decide not to work and claim all the 'freebies' etc.

My DSis is 50 (3 kids, teenager and 2 adults) and has managed to never work. My cousin is an alcoholic and doesn’t have to work. My DHs cousin is also an alcoholic and chooses not to work. My nephews gfs (though not together) have kids school age and have never gone to work. 2 of my cousins moved to Ireland (from London) and have 8 kids between them, all school age and have never worked.

There’s no disabilities involved, except alcoholism. They all get their lives funded by the tax-payer because they don’t want to work.

I have no idea how they manage it but they are not very clever so it can’t be that hard to do!

JustAnotherWhinger · 28/06/2026 17:55

It will be interesting over the summer to see which of the expensive days out places pass the VAT savings onto customers and which won’t.

i can understand the cost issue for smaller businesses, but it’ll be intersting to see what the bigger ones do.

https://www.bbc.co.uk/news/articles/cwy05rnlpe9o

A stock image of a family enjoying a rollercoaster.

Price cuts on family summer days out come into force with VAT cut

The government is reducing VAT from 20% to 5% on attractions and kids' meals as schools begin to break-up.

https://www.bbc.co.uk/news/articles/cwy05rnlpe9o

Katypp · 28/06/2026 17:58

dizzydizzydizzy · 28/06/2026 17:51

YABVVU! Hasn’t it occurred to you that your disposable income might be 12x more than someone on UC?

As the average UC payment across the board is just over £1k a month, the likelihood is most people will not have an income 12x that

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