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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find the concept of "sparing your inbox" ridiculous and unachievable

58 replies

Thepeopleversuswork · 29/05/2026 20:13

I get something like 400 emails a day at work on an average day. I work in a fairly fast-paced role but it can't be that unusual. People naturally sometimes struggle to keep on top of emails and grumble about it but it is what it is. A lot of what we do is team based so in the nature of the job its necessary to include anything from three to ten team members in an email so people are aware of what's happening even if not directly relevant to them. This means you sometimes end up with a lot of spam or irrelevant email.

Periodically someone will come up with the bright idea of trying to reduce inbox traffic and there will be invocations to not "reply all" to people saying "thanks" etc and campaigns to 'spare inboxes'. A completely understandable sentiment but it never works: in the ten plus years I've worked at my company this has been tried at least five times, usually by a newcomer, always without success, and always quietly dropped.

More recently someone has come up with the idea of "sanctioning" repeat offenders who reply all under what is being called the "spare you inbox" policy. The idea is that people who reply all improperly will be subject to some as yet unspecified sanction.

AIBU to think its futile to try to contain this and trying to mandate it is a bit nuts? It's like trying to hold back the tide. Cutting down on one or two unnecessary emails out of several hundred a day won't touch the sides. Also because in the nature of the work you have to have visibility across what's happening so better for people to have one or two pointless emails a day they can delete than miss something important? And ultimately because it's impossible to police this during a busy working day and giving people sanctions for stuff like this is going to create unnecessary resentment.

I think the whole idea of 'sparing your inbox' (which you see all the time in the world of work) is a nonsense and the answer is just to ignore or delete the emails rather than creating even more pointless and burdensome email etiquette?

OP posts:
LuckyHazelFox · 30/05/2026 11:08

Thepeopleversuswork · 29/05/2026 20:30

Deleting it more regularly and people getting into the habit of deleting email as they go. Better filtering (if needed). Basically allowing people to use their best judgement as opposed to micromanaging them.

This is common sense to you and me and far better than controlling people's email usage. The only time sanctions should be threatened is for email misconduct. I this is quite oppressive. Imagine going to reply to each email wondering whether you should due to sanctions. Creating such a conundrum is unnecessary. If people can't manage their emails, it's showing minimal organisation skills.

BatshitIsTheOnlyExplanation · 30/05/2026 11:13

I use AI daily to create a to do list from my inbox. It picks out emails that need a reply and now I just delete the rest without reading them.

mondaytosunday · 30/05/2026 11:36

400 a day? That is so inefficient. Either you need some admin to filter stuff or the whole system needs an overhaul.

thinkingaboutipswich · 30/05/2026 17:41

Malinia · 29/05/2026 20:18

Yabu

400 emails a day is insane and I would want people to cut down on unnecessary "thank you" emails and cc'ing me in on stuff.

How do you get any actual work done? There are 450 minutes in an average work day so even if you only spend a minute dealing with each one you are left with just 50 minutes to do actual work, with no toilet breaks or time to go and grab a drink.

This, your company sounds completely inefficient and stuck in the 2000s. Don’t you use any other collaboration tools- Teams, Slack, Jira, sharepoint?

thinkingaboutipswich · 30/05/2026 17:44

Tillow4ever · 30/05/2026 10:15

This isn’t helpful to the OP, but might give you a chuckle. This reminds me of something that happened years ago in my company (global business employing hundreds of thousands of associates).

An email went out to the wrong mailing list. The mailing list turned out to have over 100,000 people on it. Most people realised it wasn’t relevant and deleted it. But then we started to receive the ones where people hit “reply all” and ask “what is this?” Or say “I don’t think was for me” etc there were quite a lot of these. So then others started replying saying “please don’t reply all as this is a huge nailing list”. So we all got a ton of those style emails. Then you got a few people who started making joke comments about what was happening, sent to everyone. Then you got people start begging everyone to stop replying all.

The problem was, by this stage, the amount of email traffic has massively slowed down the server. So by the time you started seeing the “please don’t reply all” emails, several thousand people had sent the same thing. Basically it ended up crashing the entire global intranet and email! You couldn’t report the issue to our IT people because the system was down. It was an absolute mess (but very funny to watch it unfolding). I remember one guy, clearly frustrated, replied basically calling everyone morons… pretty sure that was a career limiting move by him 🤣

I have always wondered why people feel the need to reply all to a mailing list and say they shouldn’t be on there - just reply to the sender, surely? If you reply all, no-one else gives a shit, you’ve just annoyed them by giving them an extra email to read!

This still happens even now, had it at a client I was working with last year. Unbelieveable in this day and age.

Tillow4ever · 30/05/2026 17:46

thinkingaboutipswich · 30/05/2026 17:44

This still happens even now, had it at a client I was working with last year. Unbelieveable in this day and age.

Madness! At least the one at my workplace was around 15 years ago.

mum2jakie · 30/05/2026 21:57

I'm dreading my inbox after a fortnight's leave!

HaveYourPetSpayedOrNeutered · 31/05/2026 08:51

Mt563 · 29/05/2026 21:02

You need a better communication system. 400 emails a day is mad. I prefer to use a project management tool where you comment on a specific project.

Surely you just spend all day managing emails? I'd recommend cal Newport books world without email (provocative title) and deep work.

The OP made me think of Cal Newport’s work as well.

400 emails per day is insane, and like other posters, I think this would significantly impact everyone’s ability to get any actual work done.

I think the whole way of working needs to be reviewed, and a different way of working introduced.

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