To think that Lidl are taking the piss?

[mumofoneAloneandwell]

So under the old system, if you spent £10, you got a bakery treat, £50 free veg etc, plus the scratch cards giving you 15% off of something youve typically bought before

It wasnt good but it was fine

Now, you get 1 point per pound

And one donut costs 40 points

So I need to spend £40 now to get a free donut? Plus no scratchcard rewards?!

Nonsense

Outrageous withdrawl of freebies.
No customer should be faced with a choice of spending 40p on a donut or not getting one.

Food prices have not gone up 10% in 7 weeks, so unless her shop was £1000 or she bought a load of stuff on special offer last time, that just doesn't make sense. Can you point to that video?

Supermarkets make some of the lowest % profits of any industry sector and are subject to ferocious competition that keeps prices low. They are neither creating the cost of living crisis nor cashing in on it.

You again.

I miss my 10% off shopping coupon every month.. it was a great saving. I wouldn't mind otherwise, but for them to say "we have listened to you, our customers, and have introduced these changes as a result" Who wanted these changes, nobody! I don't think that they are taking the piss, it's up to them how they want to reward their customers and compete against the likes of Tesco's

They are still doing discount coupons too though. I've just had a "May Treat" of £5off, on top of those available via points.

Me checking my app for my may treat

This is it, as someone above said, thats £25 off a big shop, and you'd just plan accordingly

I rarely spent enough to get it, but the others helped out too, even if it was just dd's pink sprinkle donut 😄 - lidls her favourite shop for that reason!

They are still doing discount coupons too though. I've just had a "May Treat" of £5off, on top of those available via points.

Yes I've received a £5 off if you spend £50 voucher. That is far more useful to me than the 10%, and I'm still getting the 15% vouchers for various stuff.

Not every customer was spending £250 a month, though. Those that weren't spending enough to get the 10% off a complete shop probably were asking for a system like Tesco and Sainsbury that gives points for each £ spend.

So that probably means that almost everyone who lives alone and many child free couples did want this change.

Not every customer was spending £250 a month, though. Those that weren't spending enough to get the 10% off a complete shop probably were asking for a system like Tesco and Sainsbury that gives points for each £ spend.
So that probably means that almost everyone who lives alone and many child free couples did want this change.

Exactly. I said that on the other thread. From what I've observed only about half of LIDL customers even use the app, most people, I suspect couldn't give a toss about the changes.

Yes, I never spent enough to get the big one, despite doing all my shopping in Lidl, so I was subsidising those who did...

I complained once because the date of their Lidl Plus price on paella rice wasn't clearly marked and they gave me a £5 voucher.

It was capped at 200 quid so max saving was £20 (and in Scotland at least alcohol was excluded) but I always got extra stuff that week. I spend a lot on food there and frankly, I'm too busy to start fiddling with points system. I much preferred the old one. And yes. I too was quite partial to a wee donut or an almond croissant.....

Oh my mistake, it might be 20 in England too but ive just forgotten

Of all the places I've needed to ask to use a loo (not often, but enough times and by definition it's usually a somewhat urgent situation so memorable), I found Lidl to be the most accommodating. Their customer loo was out of service, so they took me to the staff one.
Not just a shrug and a sorry. And they customer loo is clean about 90% of the time.