To think I’ve been scammed by a seller on ebay

[Tinyfrog200]

I ordered a phone for my Son from eBay (with buyer protection) I paid with PayPal. The seller chose ‘simple delivery’ 48 hour tracked service. On Thursday I received an email from Royal Mail to say the item had been delivered. I returned home, no red card, no sign of the parcel in the vicinity or with a neighbour. The photo proving ‘proof of delivery’ is really dodgy. Please see attached. EBay have closed my case, as the item has been delivered according to them!
The seller has been absolutely no help. I now need to wait 7 working days to raise a dispute with Royal Mail. I’m absolutely raging. I think I’ve been scammed.

None of that suggests it was a scam

Just a probably mishap with RM

Check out the "Complaining Cow" on FB your contract is with the seller, they have to correct the situation, they have to deal with the courier

I think if the seller uses Simple Delivery it's different, as the postage is paid for by Ebay. I sold an item that the buyer said they didn't receive (which certainly looked to be the case from the tracking) but RM wouldn't deal with me as Ebay purchased the postage. Ebay then told me they had resolved it with the buyer.