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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Wasn't allowed to use disabled toilet despite the fact no other toilet was available. AIBU?

345 replies

fakenamefornow · 13/01/2026 13:00

Seaside town with beach that stretches about 1.5 miles away from town centre with just flats and houses facing beach, ie no pubs or cafés that might let me use the toilet. It's about 10am rainy January morning, nobody else about apart from about two/three people and dogs on the beach.
Half way along on seafront is a public toilet block. Both mens and womens shuttered up and locked. Disabled toilet, locked, had a phone number to call for remote access so they could let people in. Called number and despite me pleading that I was desperate for the loo (I was) and pointing out no others available, I was refused absolutely point blank access because I wasn't disabled.
I don't think this is fair at all, but what do others think?
YANBU - she should have let you in.
YABU - no way should she have let you in regardless of how much you needed the loo.

OP posts:
Thread gallery
9
GertrudePerkinsPaperyThing · 15/01/2026 00:32

I have to say I think I would have just peed beside a wall or similar as men so often do.

But I think they should have let the OP use it. I think the key thing is that there ought to have been mens and women’s toilets in that vicinity which were unexpectedly out of service. So the service that should have been available was not available - I think that is the difference between this and just letting any old person use any CP toilet.

Walking any distance when you’re busting is agony.

I agree there should be many more disabled toilets and facilities like CP for those who need them. But the fact there aren’t doesn’t mean that the OP should have been left in discomfort.

Anewuser · 15/01/2026 07:12

Some people seem to be missing the point: the changing places facility wasn’t ‘open’ either.

If OP wants to blame someone then she needs to ask the council why they close the public toilets during the winter.

If she thinks she may ‘get caught short’ then wear continence products (that’s what they were designed for). My adult son has to wear nappies because he’s doubly incontinent.

Imagine she’d wanted a buy a sandwich from the cafe but it was closed. However, the Michelin star restaurant next door was open, would she insist they make a sandwich for her for a couple of quid and then get shitty when they said no?

I’m glad so many of you never have the need to use a changing places facility. Our lives are hard enough as it is without finding the CP hoist hasn’t been put on charge or the bench broken, because anyone has been allowed to use the toilet.

PrettyPickle · 15/01/2026 07:39

GivePeaceAChance · 15/01/2026 00:13

Two wrongs don’t make a right

Tell the authorities that!

So similar scenario, mother and child parking at supermarkets, someone without a child parks in one leaving parents with a child unable to use them. Just because a parent with child hasn't arrived at that point doesn't mean its a free for all.

Mugtree · 15/01/2026 08:41

Anewuser · 15/01/2026 07:12

Some people seem to be missing the point: the changing places facility wasn’t ‘open’ either.

If OP wants to blame someone then she needs to ask the council why they close the public toilets during the winter.

If she thinks she may ‘get caught short’ then wear continence products (that’s what they were designed for). My adult son has to wear nappies because he’s doubly incontinent.

Imagine she’d wanted a buy a sandwich from the cafe but it was closed. However, the Michelin star restaurant next door was open, would she insist they make a sandwich for her for a couple of quid and then get shitty when they said no?

I’m glad so many of you never have the need to use a changing places facility. Our lives are hard enough as it is without finding the CP hoist hasn’t been put on charge or the bench broken, because anyone has been allowed to use the toilet.

Yes. Had the Changing Places toilet been locked with a key, that would have been the end of that.

LadyTangerine · 15/01/2026 09:16

Anewuser · 15/01/2026 07:12

Some people seem to be missing the point: the changing places facility wasn’t ‘open’ either.

If OP wants to blame someone then she needs to ask the council why they close the public toilets during the winter.

If she thinks she may ‘get caught short’ then wear continence products (that’s what they were designed for). My adult son has to wear nappies because he’s doubly incontinent.

Imagine she’d wanted a buy a sandwich from the cafe but it was closed. However, the Michelin star restaurant next door was open, would she insist they make a sandwich for her for a couple of quid and then get shitty when they said no?

I’m glad so many of you never have the need to use a changing places facility. Our lives are hard enough as it is without finding the CP hoist hasn’t been put on charge or the bench broken, because anyone has been allowed to use the toilet.

This with bells on.

Rosscameasdoody · 15/01/2026 09:21

PrettyPickle · 15/01/2026 07:39

Tell the authorities that!

So similar scenario, mother and child parking at supermarkets, someone without a child parks in one leaving parents with a child unable to use them. Just because a parent with child hasn't arrived at that point doesn't mean its a free for all.

Edited

Er, yes it does. Parent and child parking spaces are advisory which means they should be left for those with children, but if there’s nowhere else to park they can be used by anyone. And parents themselves abuse them - if the child isn’t leaving the car, they shouldn’t be used.

Rosscameasdoody · 15/01/2026 09:38

Vivi0 · 14/01/2026 18:59

Again, can you just answer the question please?

Would you prefer someone wet or soil themselves over using a CP toilet in a situation where all other toilets are locked up?

Yes. CP toilets are not designed for this purpose. They are not even accessible to all disabled people - they are specifically designed for those with severe disability who need a carer in with them or have to use the specific equipment provided.They have to be cleaned and checked after every use to make sure equipment is in place and properly charged.

So direct question, direct answer. No. OP is not entitled to use them, and yes, the choice for OP on this occasion was to walk five minutes further on to where facilities were open, pee ‘in the wild’ or wet herself. This is just one more example non disabled people feeling entitled to appropriate a disability provision never meant for them.

Rosscameasdoody · 15/01/2026 09:46

sprigatito · 13/01/2026 16:33

The public toilet situation in this country is absolutely desperate (pun intended). Every single person needs to pee/poo while out using public amenities, so if there are no toilets, people will and do have to risk going in bushes, alleys etc…I see so many outraged posts on social media about human waste in public areas and how disgusting people are, but it’s a problem being driven by utter lack of other options.

I understand that public toilets have been used for drug abuse and other vices. Twas ever so - but the solution can’t be that we just don’t have toilets at all. It’s ableist in particular; the country is full of people with disabilities who don’t qualify for legal recognition or any benefits, and the lack of provision means they basically can’t go out and enjoy public spaces.

The use of accessible toilets isn’t linked to benefit entitlement or diagnosed disability - they are designed for anyone who needs them. Changing Places toilets are not accessible toilets and not interchangeable as such. They are reserved for those more severely disabled who need a carer to help, or need to use the specific equipment provided. So your argument doesn’t stand.

GivePeaceAChance · 15/01/2026 10:39

PrettyPickle · 15/01/2026 07:39

Tell the authorities that!

So similar scenario, mother and child parking at supermarkets, someone without a child parks in one leaving parents with a child unable to use them. Just because a parent with child hasn't arrived at that point doesn't mean its a free for all.

Edited

Local authorities have no jurisdiction in this area
This scenario isn’t imbedded as a right in building regs or the EA

DoubleHardBastard · 15/01/2026 12:30

TheLadyofShallots · 13/01/2026 19:34

But if the other toilets don't exist, or are closed, what are people supposed to do?

I fully support disabled people having access to toilets kitted out for them.

I don't support disabled people who think their needs trump another person's all of the time, under any circumstances whatsoever.

If you, or any disabled person, need to wait because someone is already in the toilet, that person will only have used it out of desperation.

Not all people with a mobility issue have urgency, or need to change a stoma bag. Some will be happy and not inconvenienced at all by having to wait 2 minutes.

People's needs differ. Some need more space if they have a wheelchair.

Others need a toilet fast because of some medical issue.

Other people need a toilet when the others are closed or out of order.

No one should judge, because people with IBS, or bladder diseases, or who are on medication that makes them pee more or have diarrhea don't go around with a label on their heads.

If anyone uses a loo with 'accessibility' it's because they need to.

Edited

I agree with all of your points.

However, just needing a piss isn't a reason to use an accessible toilet.

As I said, there would have been other toilets around she could have used.

DoubleHardBastard · 15/01/2026 12:31

JenniferBooth · 13/01/2026 19:15

Yeah Your garden hopefully

Sure, piss in my garden... My dog does it so if that's what floats your boat?

LadyKenya · 15/01/2026 12:42

😵‍💫

Avantiagain · 15/01/2026 13:25

"They have to be cleaned and checked after every use to make sure equipment is in place and properly charged."

That won't happen unless it is in a private facility. All the ones we use are in public places with radar key access.

igelkott2026 · 16/01/2026 16:21

I saw on LinkedIn yesterday that a Bill has been tabled in Ireland to require businesses to allow disabled people to use their toilets.

Question is - what counts as a disability?

Or build more accessible loos - even better.

igelkott2026 · 16/01/2026 16:22

DoubleHardBastard · 15/01/2026 12:30

I agree with all of your points.

However, just needing a piss isn't a reason to use an accessible toilet.

As I said, there would have been other toilets around she could have used.

In the OP's case I don't think there were.

So people have to wild wee? I can just imagine what the pearl clutchers of MN would make of that!

igelkott2026 · 16/01/2026 16:24

Anewuser · 15/01/2026 07:12

Some people seem to be missing the point: the changing places facility wasn’t ‘open’ either.

If OP wants to blame someone then she needs to ask the council why they close the public toilets during the winter.

If she thinks she may ‘get caught short’ then wear continence products (that’s what they were designed for). My adult son has to wear nappies because he’s doubly incontinent.

Imagine she’d wanted a buy a sandwich from the cafe but it was closed. However, the Michelin star restaurant next door was open, would she insist they make a sandwich for her for a couple of quid and then get shitty when they said no?

I’m glad so many of you never have the need to use a changing places facility. Our lives are hard enough as it is without finding the CP hoist hasn’t been put on charge or the bench broken, because anyone has been allowed to use the toilet.

There's a big difference between buying a sandwich and going to the loo!

However, I take the point that the CP loos are a special category.

Boomer55 · 16/01/2026 16:28

LadyTangerine · 14/01/2026 20:11

Well there soon will be a queue if every Tom Dick and Harry who is caught short thinks CP facilities are for them. They aren't!

This.🙄

Climbingrosexx · 16/01/2026 16:31

igelkott2026 · 16/01/2026 16:22

In the OP's case I don't think there were.

So people have to wild wee? I can just imagine what the pearl clutchers of MN would make of that!

I admit I am that pearl clutcher 😂 would love to do lots of walking but lack of facilities stops me

GivePeaceAChance · 16/01/2026 16:47

Climbingrosexx · 16/01/2026 16:31

I admit I am that pearl clutcher 😂 would love to do lots of walking but lack of facilities stops me

A business opportunity
😁

Wasn't allowed to use disabled toilet despite the fact no other toilet was available. AIBU?
DoubleHardBastard · 17/01/2026 13:46

igelkott2026 · 16/01/2026 16:22

In the OP's case I don't think there were.

So people have to wild wee? I can just imagine what the pearl clutchers of MN would make of that!

You don't think there were because that's what OP said. I'm betting there was somewhere she could have went.

When did I say she had to "wild wee"? Is that the only other option?

My DH once told me his grandmother used a "She wee" (I had no idea what it was until then! 😂) That would be an acceptable alternative, no? 😉

(That was a joke for those that won't get that).

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