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AIBU?

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Nursery teachers snarky comment

861 replies

CheekyTealFawn · 09/01/2026 23:17

I’m livid, wondering whether to bring it up or just leave it if I’m overreacting.

DD is 2 yrs 9 month old, and just started nursery today. She’ll go 2 days per week, 7.30am-6.30pm.

I work two jobs (one evening and one Saturday per week), as I am studying 30 hours per week for my BA in English, which I do on my childcare days, in nap times, and every free evening I have. So, I could really use every minute of help I can get.

I dropped DD off at 8.30am no problems. When I go to pick her up, I get there at 6.20pm. I see I have two missed calls from the nursery. I ask why they called, worried, and the manager laughed and said “because we want to go home.” I was confused, and said “oh, I’m so sorry, I thought pick up was before 6.30?” And she pulled a face and said “yes, but it’s Friday and your daughter is the last one here, and she has been waiting and asking for you and wondering why she is the only one”

All of the staff had their hats and coats on waiting by the door when I arrived. DD was also sat by the door with her hat and coat on looking out the window waiting for me. it’s made me feel like the worst mum, and extremely embarrassed as I felt like the staff were all looking at and judging me. My daughter loved her first day, seems very happy there, but I don’t know whether to say something to the manager about it?

I understand it’s Friday and of course the staff want to go home, but I didn’t initially want Fridays, but they made me pick that day since it was quieter and we’re only part time, to make room for more full time children on the other days .

i don’t know what I’d say, and I don’t know if mum guilt at leaving my daughter there last is making me more sensitive, but now I’m anxious to leave her there until 6.20, even though I could really use it since I’m constantly playing catch up with my university work because I’m forever lagging behind due to not being able to afford enough childcare.

am I being sensitive? Should I say something? If so, what?

OP posts:
Differentforgirls · 10/01/2026 14:27

napody · 10/01/2026 14:25

Absolutely agree. I generally tend towards siding with the school/nursery staff but this is not OK.

Don't understand why people are saying it's 11 hours: 8.30-6.30 is ten?

Because it’s 7.30 - 6.30.

napody · 10/01/2026 14:28

Lamentingalways · 10/01/2026 14:10

I think it is pitiful how many people think that sending your child to a nursery that should be nurturing and homely and where the child’s needs should be met adequately should be cut short when you only send her one day a week! You’re trying to better yourself and provide a better life for her. Of course it was rude of them to call you. The hat and coat on etc isn’t too bad but it really depends on how long she was sat like that - more than 5/10 mins is a bit cruel isn’t it? She can’t play like that and she should still be being interacted with on the same way as she would at 10am, also it’s confusing to sit in your coat, I imagine even the youngest child would anticipate it means they’re going outside. I hate conflict so I would probably send something like this: Can I please check what time I am required to collect my child please? There seems to have been some confusion on Friday with staff members calling me (insert time) and mentioning she was the only child remaining in your care which made me feel incredibly guilty. I had intended to collect her at 6pm, is this going to be an issue going forward? If I am expected to collect by 5.30pm then my billed hours will need to be amended as I have agreed to pay into 6pm. Send it to the manager. They’ve clearly gotten used to people collecting early and enjoyed it (fair enough) but still something they should take on the chin when it comes to an end. Childminders are poor as well, I used to collect mine up to an hour early every week which was my choice but I once accidentally paid them a week less (about £10) and I couldn’t believe she asked me for the money really. She was well within her rights but I had been giving her an early finish for months and thought she could have let it slide.

Some nurseries are crap, my eldest son used to get sent home all the time ‘poorly’ he was just a crier the they didn’t like it. See how it goes and consider swapping if this attitude continues.

Don't think the times are right in your suggested complaint but the wording is spot on. They either provide care until 6.30 or they dont.

GalaxyJam · 10/01/2026 14:28

Differentforgirls · 10/01/2026 14:27

Because it’s 7.30 - 6.30.

The OP dropped her off at 8.20

NewHere83 · 10/01/2026 14:29

Leopardspota · 10/01/2026 14:08

Ours closes at 6 and remind parents regularly that the doors close at 6, so they need to be there earlier to collect/ have a handover and put on coats etc. it’s not walk in at 559 then expect a 10 minute chat and leisurely dress your child/ get a snack etc.

Why would anyone dress their child and get a snack at pickup?? Our latest finish time is 6, and that's when we pay for my daughter to be cared for until. We sometimes arrive at about 5.55pm to get her. I collect her and her coat, exchange a few polite words and thank the member of staff who's on the late (no idea why the whole team had to stay at OP's nursery), walk straight out of nursery and put her in the car. We're gone by 6pm. I'm sick of businesses claiming their opening hours are til X time but then only paying their staff until X time. My former gym claims to be open until 7pm, but actually only pays their staff until 7pm, so they're chivvying you out from 6.30 so they can clean up and lock up.

napody · 10/01/2026 14:29

Differentforgirls · 10/01/2026 14:27

Because it’s 7.30 - 6.30.

Ah, with you- I'd been looking at the time she'd been in that day. Tbh OP if she's a reasonably early riser I'd be looking at using 7.30-5.30 instead as your fully funded 10 hour day? They were in the wrong of course, but 5.30-6.30 everyone's probably going to be on their last legs....

Differentforgirls · 10/01/2026 14:31

GalaxyJam · 10/01/2026 14:28

The OP dropped her off at 8.20

But said in her OP she was paying for 7.30am - 6.30pm.

Mamabear8864 · 10/01/2026 14:31

I wouldn’t want these people looking after my kid. If you complain - they will only be bitching.

id actually look for a new nursery. Disgusting, they should have said 5.30 pick up Friday before you signed her up if it’s that much of an issue. It is unprofessional and almost chavvy that they have done what they’ve done and can imagine just what they would be to work with- get your kid out of there.

GalaxyJam · 10/01/2026 14:32

Differentforgirls · 10/01/2026 14:31

But said in her OP she was paying for 7.30am - 6.30pm.

Yes, she said the nursery only provides full days, so she pays from 7.30am- 6.30pm. She didn’t use the full hours though.

GotStrands · 10/01/2026 14:33

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

What was your professional career path? Do you think everyone should do what you did?

mumofbun · 10/01/2026 14:33

Differentforgirls · 10/01/2026 14:20

So the “10 hours a day” was one day?

10 hours a day three days until the eldest went to school nursery then he was at nursery 5 days 9-3 whilst the other was three days for 10 hours and 1 whole day with granny...sorry I thought I said 3 days in my first post but I don't think they wouldn't have bonded if it had been 5 days

CheekyTealFawn · 10/01/2026 14:33

GalaxyJam · 10/01/2026 14:32

Yes, she said the nursery only provides full days, so she pays from 7.30am- 6.30pm. She didn’t use the full hours though.

Edited

Sorry on my lunch break and saw all of these, some absolutely lovely messages and some not so lovely 😂 to clarify, I have to pay for 7.30-6.30, whether I use 1 hour or all 11. Flexible drop off until 8.30, flexible pick up after 5.30

OP posts:
Differentforgirls · 10/01/2026 14:34

GalaxyJam · 10/01/2026 14:32

Yes, she said the nursery only provides full days, so she pays from 7.30am- 6.30pm. She didn’t use the full hours though.

Edited

Does it matter? If she’s ok with putting her in an hour late, why the angst at having to pick her up 10 minutes before the doors shut?

Differentforgirls · 10/01/2026 14:35

mumofbun · 10/01/2026 14:33

10 hours a day three days until the eldest went to school nursery then he was at nursery 5 days 9-3 whilst the other was three days for 10 hours and 1 whole day with granny...sorry I thought I said 3 days in my first post but I don't think they wouldn't have bonded if it had been 5 days

Fair enough. 😊

annoyedofnorwich · 10/01/2026 14:37

daffodilandtulip · 09/01/2026 23:34

Do you get the funded hours? Because they have to be quite accurate. If they're demanding an early pick up regularly, they're on dodgy grounds with their claim...

I dont think this makes any difference in this case. They can't claim all of the hours anyway can they- its a max of 10 per day.

GalaxyJam · 10/01/2026 14:37

Differentforgirls · 10/01/2026 14:34

Does it matter? If she’s ok with putting her in an hour late, why the angst at having to pick her up 10 minutes before the doors shut?

She did pick her up 10 mins before the doors closed. She was there at 6.20pm. Is anyone reading the OP’s posts?

NewHere83 · 10/01/2026 14:39

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

And was OU where you learned to be so nasty?

InboxOverload · 10/01/2026 14:39

Differentforgirls · 10/01/2026 14:34

Does it matter? If she’s ok with putting her in an hour late, why the angst at having to pick her up 10 minutes before the doors shut?

Come on! You must understand the difference. You pay for the full day. You choose when to drop off and collect. You can collect up until closing and it is unreasonable to be treated as though you can’t by the people offering the service.

Differentforgirls · 10/01/2026 14:39

GalaxyJam · 10/01/2026 14:37

She did pick her up 10 mins before the doors closed. She was there at 6.20pm. Is anyone reading the OP’s posts?

Yes I did as you can see from my post which said many nurseries want pick up 10 minutes before closing and that maybe they called 11 minutes before to remind her.

TeaCupTinsel · 10/01/2026 14:41

OP, I am so sorry you are getting some of these awful comments about putting your child in nursery.

You are not unreasonable...I'd be furious that they were pushing their wants and needs onto your child. They could have been playing with her and distracting her, as is their job! They clearly just wanted an early clock off.

I would write a complaint or a query to the overall manager, questioning the hours, asking again to change the Friday to a Thursday if they will struggle to stay open until 6.30pm

Also, I am the Mum of teens who went to nursery for 2-3 long days (one went for 2, one went for 3) and they loved it, they thrived and even if they were sometimes the last ones collected, they were never made to feel like they were left alone and were playing happily until the end. I work in education so I couldn't leave meetings early.

All my children adjusted well to school, are confident interacting with others, great relationships with their friends and teachers and at home we are a team, tightly knit, we have open communication and a great relationship.

Please don't listen to the rubbish about how your child won't bond and all the ridiculous pearl clutching. You are forging a better life for your child to provide for her as she grows. You are getting a balance and showing her what it means to be a strong independent woman.

Please take it from someone who is over a decade on in this scenario.

I hope you get this resolved. If they are open until 6.30pm then they should expect to be there until then, at the earliest.

GalaxyJam · 10/01/2026 14:42

Differentforgirls · 10/01/2026 14:39

Yes I did as you can see from my post which said many nurseries want pick up 10 minutes before closing and that maybe they called 11 minutes before to remind her.

Were you ever called 11 mins before pick up time to be reminded that they wanted you to be there 10 mins before pick up time?? Never happened to me!

Lamentingalways · 10/01/2026 14:42

napody · 10/01/2026 14:28

Don't think the times are right in your suggested complaint but the wording is spot on. They either provide care until 6.30 or they dont.

Thanks. Think it’s peri menopause, I can’t retain information for some reason 😂. Hopefully OP gets the gist.

Sideorderofchips · 10/01/2026 14:42

Sounds like they used to all finish early on a friday when all the kids had gone and now they are pissed they have to stay till close. A bit tough really as its their job!

Differentforgirls · 10/01/2026 14:42

InboxOverload · 10/01/2026 14:39

Come on! You must understand the difference. You pay for the full day. You choose when to drop off and collect. You can collect up until closing and it is unreasonable to be treated as though you can’t by the people offering the service.

I don’t as I have no experience of it. But if I had, I would make sure I was there in time to ask the staff how my child’s day had been.

GalaxyJam · 10/01/2026 14:42

Differentforgirls · 10/01/2026 14:42

I don’t as I have no experience of it. But if I had, I would make sure I was there in time to ask the staff how my child’s day had been.

As the OP was.

BeckyAMumsnet · 10/01/2026 14:42

Hi all. A reminder to keep replies focused on the situation the OP has asked about, rather than her childcare arrangements or working/studying choices. Piling on about that isn’t helpful or in the spirit of the site.

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