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Stupid things customers ask on Xmas Eve Eve

538 replies

Mokel · 23/12/2025 06:52

I have done enough years in supermarkets at Christmas.

I remember one question raised by a few customers when putting out bread.
”do you have any bread dated after 28th”
I said if you go to a supermarket on any other 23rd, the latest date on loaves is 28th. As the bakeries always put the date as X days ahead, regardless of the time of year. I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

”Is it possible to collect my turkey on Xmas Day?” Erm no.

OP posts:
Dfg15 · 23/12/2025 10:32

CaptainCallisto · 23/12/2025 08:53

I used to work in Past Times. Between 4 and 6 on Christmas Eve we were swamped every year by middle aged men panic buying jewellery for their wives. We would frequently see the same men flapping on the Saturday afternoon before Mothering Sunday!

I miss Past Times, it was a lovely shop

Dontlletmedownbruce · 23/12/2025 10:34

Some of these are funny and bonkers but most are not stupid at all.. what's wrong with asking for something on Christmas eve? People have time and money constraints. Also circumstances change, suddenly MIL is coming for dinner when they weren't supposed to arrive til 30th etc... people may need last minute gifts or food items. Plus from what I'm reading here, retailers do very well from hassled stressed last minute shoppers, this is exactly what they are hoping will happen by opening Christmas eve.

BringBackCatsEyes · 23/12/2025 10:34

RedToothBrush · 23/12/2025 10:11

THANK YOU!

Tesco and beans - what is it with them being unable to put them in the correct aisle labelled 'beans'?

I feel my year has been validated

I don't know who was at the aisle-organising meeting for Tesco, but it's bonkers.

They've split the cereal, crisps/popcorn, and confectionary, so you have the 'unhealthy' cereal down the side of one aisle and the 'healthy' cereal down the side of the next aisle. Same with crisps and sweet.

Like this:
Aisle 1 : fancy chocolate and sweets - fancy crisps
Aisle 2: normal crisps - unhealthy cereal
Aisle 3: normal chocolate and sweets - healthy cereal

Oh and Aisle 9 or something = sugar, eggs, flour
Aisle 3 = the rest of the baking stuff like baking powder, cocoa, icing

I am familiar with it now, so I guess it'll change very soon.

Gribouille · 23/12/2025 10:34

Gribouille · 23/12/2025 10:31

It is with scanners, because you've put something on your list to pay for - someone is taking something that you've bought. Same as if they stood at the end of the conveyor belt and lifted your stuff.

Also - manners?!?! 🙀

Also - 'Thank goodness I got the lactose free milk so little Jimmy can enjoy his Christmas like everyone else!' Gets home... gone!

RedToothBrush · 23/12/2025 10:34

I should go on Mastermind with the specialist subject - in which aisle in a particular supermarket would you find this item.

I'd probably win.

Floatlikeafeather2 · 23/12/2025 10:35

RhaenysRocks · 23/12/2025 07:51

To be fair, eggs seems to be the one thing that no supermarket can agree on where they should go so it's never obvious. Some put them near the mil, some near the bread, some in cereal aisle, some near baking.

And some move them around. A lot.

awrbc81 · 23/12/2025 10:35

When I was working Christmas Eve in a ladies clothes shop as a youngster mid 00s,
did it 2 years and both times several men came in for last minute gifts for wives/girlfriends, and was asked a few times what size underwear to buy 🙄 “she’s about your size” while looking me up and down

KilkennyCats · 23/12/2025 10:35

iwasfineandlight · 23/12/2025 09:20

If you leave your Christmas planning to the 23rd December that is also stupid!

Maybe they didn’t arrive in her online shop?
I can think of loads of reasons for looking for crackers on December 23rd that doesn’t indicate lack of forward planning, ffs!

lazyarse123 · 23/12/2025 10:35

RedToothBrush · 23/12/2025 10:25

I do not have an organised mind.

I remember mindless shit and it gets added to the mindless disorganised shit in my head.

I might not be organised either really i could just be anal 😂.

Gribouille · 23/12/2025 10:38

I think the main two categories are:

'Ugly and entitled underbelly of humanity who don't see shop staff as human,'

and

'Perfectly nice and normal person like me who only heard today that Ellie's new boyfriend is vegan'.

RoseThorne · 23/12/2025 10:38

RedToothBrush · 23/12/2025 10:24

Whispers - when it says 'best before' it doesn't magically go off at the stroke of midnight. A toaster will solve most issues and you are unlikely to have penicillin at that point.

The number of people who will just bin the bread is insane.

It's not the 28th is it? Did someone say they throw it out? I didn't. Did you have a point?

EasternStandard · 23/12/2025 10:38

RedToothBrush · 23/12/2025 10:34

I should go on Mastermind with the specialist subject - in which aisle in a particular supermarket would you find this item.

I'd probably win.

Ha They do mix it up sometimes, it’s a shopper thing to get people to spend more apparently.

RedToothBrush · 23/12/2025 10:39

BringBackCatsEyes · 23/12/2025 10:34

I don't know who was at the aisle-organising meeting for Tesco, but it's bonkers.

They've split the cereal, crisps/popcorn, and confectionary, so you have the 'unhealthy' cereal down the side of one aisle and the 'healthy' cereal down the side of the next aisle. Same with crisps and sweet.

Like this:
Aisle 1 : fancy chocolate and sweets - fancy crisps
Aisle 2: normal crisps - unhealthy cereal
Aisle 3: normal chocolate and sweets - healthy cereal

Oh and Aisle 9 or something = sugar, eggs, flour
Aisle 3 = the rest of the baking stuff like baking powder, cocoa, icing

I am familiar with it now, so I guess it'll change very soon.

Tescos are by far the worst.

The things that make sense - snacks and anything premade.

I am convinced they no longer cater to people who actually cook and their priority is the ultra processed shoppers.

slashlover · 23/12/2025 10:40

The people who come in Boxing Day to do loads of shopping while telling us it's disgraceful that we're made to work on Boxing Day. Guess what, if nobody came in then we'd probably be closed next year.

Floatlikeafeather2 · 23/12/2025 10:41

Mokel · 23/12/2025 08:36

At my supermarket, they didn’t move in the years I was there. With the baking lines. In majority of supermarkets they are there

Edited

Take it from me, that is not where they are in the majority of supermarkets. That's where they are in 1 of the 4 supermarkets I use regularly. In the little shop I sometimes use, they are not in the baking bit either.

RedToothBrush · 23/12/2025 10:41

RoseThorne · 23/12/2025 10:38

It's not the 28th is it? Did someone say they throw it out? I didn't. Did you have a point?

Yes.

My point is that some people are completely nuts about best before dates because they don't understand it and it's really wasteful as a result.

Ell099 · 23/12/2025 10:41

awrbc81 · 23/12/2025 10:35

When I was working Christmas Eve in a ladies clothes shop as a youngster mid 00s,
did it 2 years and both times several men came in for last minute gifts for wives/girlfriends, and was asked a few times what size underwear to buy 🙄 “she’s about your size” while looking me up and down

”She’s about your size / her size / a little smaller than you,” (leering)

“Um, about this big? (gesturing with hands),

and my favourite “approximately a grapefruit?”

RedToothBrush · 23/12/2025 10:46

Gribouille · 23/12/2025 10:38

I think the main two categories are:

'Ugly and entitled underbelly of humanity who don't see shop staff as human,'

and

'Perfectly nice and normal person like me who only heard today that Ellie's new boyfriend is vegan'.

Ellie will have to explain why she didn't tell you bother to tell you in time to her new boyfriend then. Vegan boyfriend will have to suck it up. He'll survive, you'll just have to cook your veg in vegetable oil and you can still do some nice vegan stuff with the rest of the shopping you've already bought.

Ellie will tell you about any dietary needs well in advance in future.

Woodwalk · 23/12/2025 10:48

Terrytheweasel · 23/12/2025 09:08

I’m starting to understand why these people work in supermarkets! 😂

🤨

clary · 23/12/2025 10:48

Ah my DS is working a twilight shift today and tomorrow - pray for him.

He is very tall so that is often remarked upon – tho it does mean he can reach the milk at the very back of the fridge shelf.

He has been asked for cherries in syrup a lot this year for some reason (viral recipe?) and also for Advent calendars, well into December.

I cant remember the name of the book but it's red.....

@Gofaster2023 my DD works in a library and she gets that a lot.

youegg · 23/12/2025 10:49

Used to work at Sainsbury’s as a teenager. 30 years ago. Xmas eve was all hands to the pump. All tills open. 12 hour day on my feet at the checkout. Queues 10 trolleys deep at each. It was utterly exhausting and people were HORRIBLE. Blaming you for not going fast enough. Too fast. No stock of X. Not enough Y. Too long a wait. Why was the offer they saw last week not available etc etc. Hell on earth.
At least twice an hour some chippy bloke (always a bloke) would say ‘cheer up it’s Christmas, look at all the money you are making!’ Like the 18 year old will see any more than the £1.50 I was making an hour. Or just a simple ‘look happy, where’s the Christmas cheer love?’
Awful.

TicklishViper · 23/12/2025 10:51

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

cardibach · 23/12/2025 10:53

Incelebration · 23/12/2025 09:28

You've got to be pretty wrapped up in yourself to think this is a sensible question.

Edited

In fairness I know the answer to that question and I d9nt even work 8n a shop selling books. It’s this one.

Stupid things customers ask on Xmas Eve Eve
TicTac80 · 23/12/2025 10:55

It was less a "stupid thing that a customer asked" (FWIW, nothing wrong with asking where things are if you can't find them), more stupid things that they did...years ago, my first PT job (I was 16) was at M+S. I worked in the Children's clothing dept, but they put me on to the tills in the Food dept on Xmas Eve.

What a baptism of fire!! I saw two very well-to-do looking women fighting and yelling over who should get the last ham joint. Another lady reduced me to tears as I put her shopping through with another man's shopping (I thought they were a couple doing a giant Xmas shop together) - they were chatting together like they were a couple, they did not use any divider or anything to ascertain that they were doing separate food shops, and neither of them told me that these were separate shops (or to stop at any point whilst I was scanning/helping to pack until I rung up the total). She literally screamed and swore at me. I'd lived a pretty sheltered life so wasn't used to people shouting/swearing like that.

DancingInTheMoonlights · 23/12/2025 10:55

BlackCoffeeAndSugar · 23/12/2025 08:11

I used to work in Tesco and people would steal things out of otherbpeoples trolley

Oh yeah, that happened when I used to work there as well - people would get really paranoid and stressed and shout at their partners to not leave the trolley unattended!