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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Stupid things customers ask on Xmas Eve Eve

538 replies

Mokel · 23/12/2025 06:52

I have done enough years in supermarkets at Christmas.

I remember one question raised by a few customers when putting out bread.
”do you have any bread dated after 28th”
I said if you go to a supermarket on any other 23rd, the latest date on loaves is 28th. As the bakeries always put the date as X days ahead, regardless of the time of year. I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

”Is it possible to collect my turkey on Xmas Day?” Erm no.

OP posts:
cardibach · 23/12/2025 10:56

Dollymylove · 23/12/2025 09:36

But it IS stupid to leave it till the last minute when you have had 3 months to make the purchase. Not the fault of the retailer
You snooze you lose, unfortunately 🤣🤣

Why should people have to store Christmas things from a quarter of a year before they are needed? It’s nuts. Stock enough and don’t start displaying Christmas stuff quite so early. Much more sensible.

RafaFan · 23/12/2025 10:57

Buffypaws · 23/12/2025 09:12

Yes for the love of God just put them with the other baking ingredients so i can BAKE

But I guess other people would want them to be near the sausages and bacon for their full English...! In Canada where I live the eggs are stored in fridges, because they're washed and go bad quickly at room temperature unlike (superior) unwashed British eggs! At least they're easy to find in the store though.

slashlover · 23/12/2025 10:58

Terrytheweasel · 23/12/2025 09:08

I’m starting to understand why these people work in supermarkets! 😂

Could you please elaborate about what you mean by this?

LilacLottie · 23/12/2025 10:59

The battiest two questions last year were

"Do you sell garlic bread but without garlic ~ I don't like garlic"

"Is Christmas Day on the 25th this year?"

BoxesBoxesEverywhere · 23/12/2025 11:00

AnneElliott · 23/12/2025 08:32

I used to work for M&S and we had 2 women literally fight over the last pot of single cream one Xmas Eve. They managed to split it (so neither of them had it) and I made them pay half each as I was so annoyed they’d behaved like twats.

😂
Good on ya

Callipygion · 23/12/2025 11:01

AccidentallyWesAnderson · 23/12/2025 08:31

I can never seem to find eggs, especially in the little express stores. I wander about for ages 😂

In my local Co-op the eggs are at the end of an aisle in a shelving unit with big signs down each side stating “eggs” and there is a massive “eggs” sign hanging off the ceiling just above it, with an arrow pointing to it, and people still can’t find it! 🤣

Maybeishouldcrochet · 23/12/2025 11:02

My favourite when I worked on the turkey selection at a supermarket was
Customer: can I have the fresh turkey I order
Me: not a problem I will just go and get it
(Go to the fridge and pick up the turkey)
Customer: that can't be my turkey- a fresh turkey can't have blood on it ..
Me: yes madam fresh turkeys like chicken and other meat often have a little blood on them
Customer: get me a manager this is ridiculous.....
Manager came and gave her a money off voucher for her turkey having blood on it... I was cross.....

Dgll · 23/12/2025 11:03

HelenaWaiting · 23/12/2025 10:17

No it isn't. What is stupid, and what is being criticised here, is complaining when told there are none left. I hope you and your strawman have a very happy Christmas.

The OP didn't say anything about people complaining and I was responding to that.

snoopyfanaccountant · 23/12/2025 11:04

slashlover · 23/12/2025 10:40

The people who come in Boxing Day to do loads of shopping while telling us it's disgraceful that we're made to work on Boxing Day. Guess what, if nobody came in then we'd probably be closed next year.

I refuse to shop on Boxing Day on principle. Retail staff have worked hard enough on the run up to Christmas and deserve the time off.

Katemax82 · 23/12/2025 11:05

AnneElliott · 23/12/2025 08:32

I used to work for M&S and we had 2 women literally fight over the last pot of single cream one Xmas Eve. They managed to split it (so neither of them had it) and I made them pay half each as I was so annoyed they’d behaved like twats.

Legally you can't do that ...

Gribouille · 23/12/2025 11:09

RedToothBrush · 23/12/2025 10:46

Ellie will have to explain why she didn't tell you bother to tell you in time to her new boyfriend then. Vegan boyfriend will have to suck it up. He'll survive, you'll just have to cook your veg in vegetable oil and you can still do some nice vegan stuff with the rest of the shopping you've already bought.

Ellie will tell you about any dietary needs well in advance in future.

Though perhaps Ellie has engineered all this on purpose... she's been having doubts about boyfriend and wants to see how he reacts to the inconvenience so she can dump him if he kicks off... or perhaps wants you to call out his lack of consideration so she can have a big blow up and blame Mum for 'splitting us up' but be secretly glad... Oh, it's a minefield... 😧

Topseyt123 · 23/12/2025 11:09

SledgingSlide · 23/12/2025 08:41

Eggs are the hardest thing to find! They have no natural home and aren’t even in the dairy section often!

If you are looking in the dairy section then that might be why you have difficulty finding eggs in many supermarkets. Eggs are not dairy. They have nothing to do with milk from any animals (cows mainly, but also goats).

Cows and goats etc. don't lay eggs. Hens, ducks, geese and chickens do, though eggs themselves are not meat so don't look in the meat aisles either..

Eggs are often in the baking ingredients and bread aisles in our supermarket.

BillStickersWillBeProsocuted · 23/12/2025 11:10

Gofaster2023 · 23/12/2025 09:02

I cant remember the name of the book but it's red.....

Maybe they said read?

I'll see myself out!

Terrytheweasel · 23/12/2025 11:11

RedToothBrush · 23/12/2025 09:37

I would agree with this.

I know my way around a supermarket layout - by brand, not store as we don't always shop at the same branch (to the point DH annoyingly asks me, on which aisle will I find x in every supermarket because I will know).

Eggs are the one that individual stores tend to move around.

Aldi - last aisle usually but it's the baking section.
Lidl - baking section but it's usually the second aisle. (I always want to look on the last aisle).
Asda - usually on the back wall by the bakery (this is the one that foils me.)
Sainsbury's / Tesco - near the dairy section. Often where the long life milk is but sometimes in the chilled section.

Eggs need a universal home.

That said, I got very angry at the kidney beans in Tesco the other week. They have a whole aisle named 'tinned beans'. They were not in the tinned bean aisle or the tinned food aisle. Nope. World foods aisle? Nope. They were in the sauces aisle close to the ketchup. This is wrong. This angers me. This should not be allowed. There should be laws for misrepresentation of aisles.

Coop literally anywhere!

RedToothBrush · 23/12/2025 11:15

Gribouille · 23/12/2025 11:09

Though perhaps Ellie has engineered all this on purpose... she's been having doubts about boyfriend and wants to see how he reacts to the inconvenience so she can dump him if he kicks off... or perhaps wants you to call out his lack of consideration so she can have a big blow up and blame Mum for 'splitting us up' but be secretly glad... Oh, it's a minefield... 😧

If Ellie is this manipulative and cowardly then Ellie deserves to have it blown up in her face.

Maybe Ellie will learn to be a grown up then.

readingisallowed · 23/12/2025 11:17

Tell me that posters on here have never worked in retail or hospitality without telling me

clary · 23/12/2025 11:17

to add to the "silly places shops put things" moans, DS's shop has the jam in a really daft place (I mean it's by the bread, but right out of the way). He is always being asked where it is (reasonably enough) and really wishes they would move it to a main aisle, maybe next to the pickles?

Pinkwhales · 23/12/2025 11:17

I worked in retail for many years, always displayed the high price tag items prominently on Christmas Eve as the ludicrously inept men would buy anything if we wrapped it for them. It's Christmas not Easter, the date never changes 🙄.

Retail is bloody hard work at Christmas for minimum wage with no tips. Staff are regularly verbally abused and threatened. A lot of the staff are temporary who spend the entire time 🌕 filling shelves in one section so may not know where to find other items.

Cocktail cherries are the hardest thing to find, usually hidden in the tinned goods aisle. 🤞

Ginmonkeyagain · 23/12/2025 11:17

Mr Monkey works for specialist running shoe retailer (£170+ for shoes).

Last week and this week he has had a steady stream of confused people looking to buy trainers for "someone who runs", he had had to gently explain x1000 times that shoes at this level need to be fitted for the person's gait and what they want to use it for. Without that information he cannot recommend a shoe for them to buy.

Callipygion · 23/12/2025 11:19

bohemianwrapsody · 23/12/2025 09:24

This thread is making retail workers look a lot more stupid than customers. It's never unreasonable to ask where something is or whether something's in stock.

No it certainly isn’t unreasonable to ask, and the shop assistants generally don’t mind that, but often it’s the way they ask. When you get someone rudely shouting just “Eggs?” rather than a polite “could you show/tell me where the eggs are please?” that’s unreasonable.

ticklyfeet · 23/12/2025 11:20

Menopausio · 23/12/2025 07:30

My Parent's owned a newsagent/grocers
Xmas Eve was always bonkers.

  • Do you sell fridges? - erm no - Well youve got a fridge with the cold drinks in so you must sell them !?!
  • I need a food delivery plus papers for tomorrow. - we dont deliver food, plus no papers tomorrow ( 1980s )- I'll complain to your manager- (DM)Im the owner - Ill report you to the police then !?!

That’s absolutely mental! 😂😂😂

Numberblocky · 23/12/2025 11:22

RedToothBrush · 23/12/2025 11:15

If Ellie is this manipulative and cowardly then Ellie deserves to have it blown up in her face.

Maybe Ellie will learn to be a grown up then.

Yeesh, this little bit of banter went a bit AIBU 😂

Yes, ELLIE, you are being VERY U. How old are you? Is this a reverse? A&E, NOW! <Insert your favourite AIBU phrase here>

RedToothBrush · 23/12/2025 11:23

Pinkwhales · 23/12/2025 11:17

I worked in retail for many years, always displayed the high price tag items prominently on Christmas Eve as the ludicrously inept men would buy anything if we wrapped it for them. It's Christmas not Easter, the date never changes 🙄.

Retail is bloody hard work at Christmas for minimum wage with no tips. Staff are regularly verbally abused and threatened. A lot of the staff are temporary who spend the entire time 🌕 filling shelves in one section so may not know where to find other items.

Cocktail cherries are the hardest thing to find, usually hidden in the tinned goods aisle. 🤞

Or end of aisle with the dried fruit at my regular Asda....

Rosscameasdoody · 23/12/2025 11:23

BlackCoffeeAndSugar · 23/12/2025 08:11

I used to work in Tesco and people would steal things out of otherbpeoples trolley

I actually saw this happen a few days ago. A shopper had left a full trolley at the end of the aisle while they nipped back to the top for something. In the space of the minute or so it took, a woman had begun to rummage in the trolley and was about to put a few items from it into her own basket when the shopper returned and pointed out it was her trolley !!

eyeses · 23/12/2025 11:23

GeminiGiggles · 23/12/2025 07:34

People wanting christmas trees 😡 we started putting them out in October (much to our own disgust) - you had plenty of time I promise.

Who wants a christmas tree in October? I mean businesses might, but not households!
It sounds like there is space in the market for December only trees. Did they not grow enough or do the christmas tree industry stop work t the end of November?