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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think everyone is so rude nowadays.

324 replies

Elfie111 · 30/10/2025 13:43

I just returned home from a shopping trip in a large shopping mall (can’t say where as would be outing) - 😂 not really, it was Bluewater.

I just want to know why everyone is so hostile. I know this has been discussed before but is it really the post Covid bad attitude / no social skills or awareness.

I was making my way out of a changing room with a pram this morning and a mother and adult daughter blocked both aisles to leave the changing room and then glared at me. I waited for them to move as they seemed as though they were quite invested in being aggressively in the way/ I was a massive inconvenience for wanting to exit the changing room. Normally I would say ‘excuse me’ or ‘sorry’ (I know people hate this as why am I apologising for being alive) but today I thought - I’m not even going to speak. You know you’re in the way. You’re both glaring at me and instead of getting changed in the cubicle you’re in the gangway with open mouthed gormless stares.

In my experience people behaving like that is more and more common now.

Does anyone have a similar experience?

OP posts:
CosySeason · 04/11/2025 10:32

People are cunts these days. Somethings I get back home and think fuck going back to X place for a while.

People are rude, say nasty things, look at people like shit. It’s baffling but a reflection on how miserable they are.

RubySquid · 04/11/2025 10:49

Swiftie1878 · 04/11/2025 10:30

Different shop. Autograph is M&S.

And that affects the staff in the first shop how?

Swiftie1878 · 04/11/2025 10:54

RubySquid · 04/11/2025 10:49

And that affects the staff in the first shop how?

Well it affects John Lewis profits, and since all staff are ‘partners’ and get a profit share paid in bonuses, it will affect them financially.

RubySquid · 04/11/2025 10:56

Swiftie1878 · 04/11/2025 10:54

Well it affects John Lewis profits, and since all staff are ‘partners’ and get a profit share paid in bonuses, it will affect them financially.

Not noticably . All of a penny perhaps

They still get paid whether or not that customer buys their bag or not

Swiftie1878 · 04/11/2025 10:57

RubySquid · 04/11/2025 10:56

Not noticably . All of a penny perhaps

They still get paid whether or not that customer buys their bag or not

Edited

OK then.

CanwetalkaboutRalph · 04/11/2025 11:02

Just had an example of rudeness today. I wish I'd spoken up but I didn't- now sitting here seething!!
Waiting to be served to get a coffee and woman behind me just lent across me to grab a packet of biscuits at the till. Why couldn't she just wait a few seconds as I was actually paying so I wasn't going to run off with the fu*king biscuits was I 😡 Bloody rude cow.
I give up with people.

OverlyFragrant · 04/11/2025 11:04

In M&S on the weekend looking to buy some tights.
The store directory said ground floor and I looked everywhere on the ground floor for said hosiery. None to be seen so I did a second circuit of the store to find a member of staff who pointed me in the general director of back of the store, where I found leggings not tights
But there was a second staff member so I asked her and she said they were upstairs. Exasperated I asked why the store signs hadn't been updated, explaining they said ground floor, she looked at me like I had grown a new head and told me quite rudely they've always been upstairs.
So off I went, found the tights, but none in the patten I wanted in my size (medium) so left empty handed but not before snapping a photo proving that I wasn't making it up.
I know its silly but it really wound me up.

dynamiccactus · 04/11/2025 13:02

I had a cold caller this morning who saw I was working but felt the need to disturb me anyway. I just got up and walk away and ignored the doorbell.

It's always men.

Why would I use a stranger who knocks on the door? I'll either use someone I've used before or look for a local recommendation in my local Facebook group.

It is rude and intrusive (and I also live in a no cold calling zone but of course that never applies to the entitled twits).

Redpeach · 04/11/2025 13:32

CosySeason · 04/11/2025 10:32

People are cunts these days. Somethings I get back home and think fuck going back to X place for a while.

People are rude, say nasty things, look at people like shit. It’s baffling but a reflection on how miserable they are.

Isn't it also a reflection on a person if they only notice negative stuff and think everyone is a cunt

Sunloungerhogger · 04/11/2025 13:48

Limmers14 · 30/10/2025 14:18

Oh it is KILLING me in London when people just get on the tube or train without waiting for others to get off. I’ve started saying it to people. Honestly it’s awful and so rude

This is one of my pet peeves too. I used to say in a very pointed way “it’s polite to let people off first” but 10 years with my DH and some of his choices of phrase have rubbed off on me, now I just say “oo, dickhead” Grin it just seems to roll off the tongue so readily.

CuriousKangaroo · 04/11/2025 14:12

Sunloungerhogger · 04/11/2025 13:48

This is one of my pet peeves too. I used to say in a very pointed way “it’s polite to let people off first” but 10 years with my DH and some of his choices of phrase have rubbed off on me, now I just say “oo, dickhead” Grin it just seems to roll off the tongue so readily.

The thing is, it’s not just rude, it’s stupid. There will be more space for them to get on once I leave the carriage. That’s what gets me!

asrl78 · 04/11/2025 14:14

This reply has been hidden

This reply has been hidden until the MNHQ team can have a look at it.

asrl78 · 04/11/2025 14:15

Sunloungerhogger · 04/11/2025 13:48

This is one of my pet peeves too. I used to say in a very pointed way “it’s polite to let people off first” but 10 years with my DH and some of his choices of phrase have rubbed off on me, now I just say “oo, dickhead” Grin it just seems to roll off the tongue so readily.

If you have a large build, step off the train and run them down in the process. They will get the message (eventually).

Ijustwaited · 08/11/2025 07:19

Elfie111 · 31/10/2025 07:48

That would depend on your outlook on life wouldn’t it.

‘You see what you want to see’. Remember.

Best not to think in absolutes.

Have a wonderful day. You were up bright an early to spread joy on a forum so for that, I, and the whole of mumsnet thank and applaud you.

I will now refer you to the first comment of this thread. Read it twice.

Remember not to tell yourself stories.

You don’t want to get anything ‘lodged’ in your ‘subconscious’ as you so eloquently put it.

Also 84% of people who voted need to be more like you.

I can almost guarantee you’re reading this with a ‘gormless open mouthed stare’. Or. ‘Trust fund confidence, emotionally bankrupt’ is an accurate description of you. Or both. Or a variation. Best not to talk in absolutes.

@Elfie111 what on earth is going on in your office for you to have such a depressing, bleak outlook on “everyone” 😢

XWKD · 08/11/2025 07:24

RosesAndHellebores · 30/10/2025 14:37

It's shocking
At my local shopping centre yesterday people were standing directly in front of the lift doors as they opened and making no effort to step aside.
Earlier I was in John Lewis wanting to buy a Coach or Mulberry Tote and the member of staff who came over to stop an alarm that someone else had set off from beeping, had zero interest in serving. Needless to say I didn't buy one. I bought an Autograph one instead and now wish I hadn't cut off my nose to spote my face because it's crap.

That'll show 'em!

Auburngal · 08/11/2025 21:59

As it’s Remembrance Sunday tomorrow and Armistice Day on Tuesday, my last job we observed the two min silence for both unless 11th Nov is on Sunday.

The number of customers who continued to talk or demand us to serve whilst we do the silence is bloody disgusting. Was told not to serve them

If you are against the silences, please do not be in a public place . Even customers have told those who demanded to be served during the silence, have said to them they are disrespectful.

It’s only 4 mins a year max

OnGoldenPond · 09/11/2025 16:29

RubySquid · 30/10/2025 14:51

How does to buying a different brand bag in there affect the staff at all? 🙄

Autograph is an M&S brand so she wouldn’t have bought that in John Lewis

JohnTheRevelator · 09/11/2025 17:06

I get fed up with doctor's receptionists, dentist's receptionists, and people who work in coffee shops/cafes/restaurants refusing to acknowledge that you are standing at the reception desk/counter. They just continue to look at the computer in front of them,or fiddle around with the till for several minutes. Even worse are the ones who DO acknowledge you, then the phone rings and they dash off to answer it, leaving you standing there. I always remember my late DDad saying that this was the height of rudeness. The person who is actually there in front of them should take priority over the person phoning. If it's that important, they'll try again.

pinenuts75 · 09/11/2025 18:59

JohnTheRevelator · 09/11/2025 17:06

I get fed up with doctor's receptionists, dentist's receptionists, and people who work in coffee shops/cafes/restaurants refusing to acknowledge that you are standing at the reception desk/counter. They just continue to look at the computer in front of them,or fiddle around with the till for several minutes. Even worse are the ones who DO acknowledge you, then the phone rings and they dash off to answer it, leaving you standing there. I always remember my late DDad saying that this was the height of rudeness. The person who is actually there in front of them should take priority over the person phoning. If it's that important, they'll try again.

They will acknowledge you when they have finished what they are doing, and as for the phone ringing they have to answer it, they could have tried calling someone prior to you waiting, that person has then called back, it could be urgent, you are not the only person, your post screams entitlement.

Maverickess · 10/11/2025 13:15

JohnTheRevelator · 09/11/2025 17:06

I get fed up with doctor's receptionists, dentist's receptionists, and people who work in coffee shops/cafes/restaurants refusing to acknowledge that you are standing at the reception desk/counter. They just continue to look at the computer in front of them,or fiddle around with the till for several minutes. Even worse are the ones who DO acknowledge you, then the phone rings and they dash off to answer it, leaving you standing there. I always remember my late DDad saying that this was the height of rudeness. The person who is actually there in front of them should take priority over the person phoning. If it's that important, they'll try again.

'Fiddling on the till" otherwise known as putting in, checking or adjusting another customers order. How absolutely shocking that they are giving other people service when you have arrived

And the problem with acknowledging people when you are doing that is they then think you're ready to serve them and you get the huffy eye rolling because you're not instantly available the moment someone demands your attention, these places are designed so that a few people serve many and that means sometimes people have to wait, the majority of the time you are not the only customer and other people got there before you.

This weekend I've had mainly lovely customers who have been polite and treated me like a human being and been able to cope with me serving other people, but I've had one who accused me of "Chatting to my mates" - or in actual fact answering another customers questions about the area - you know giving good, hospitable customer service.
Once got told the music was 'clearly for the staff' as well because I was humming along quietly while preparing coffees, I mean apart from the fact I have no control over the playlist at all, I listen to it 40 - 50 hours a week, I become familiar with the songs, they weren't particularly my type of music and when the customer approached I stopped to greet them. Perhaps I wasn't doing hospitality right because I wasn't miserable as sin and hating every second 🤷🏼‍♀️.

Laserwho · 10/11/2025 13:50

When Im food shopping and people expect me to move out the way while I'm looking at products. Just wait, your need to shop is not greater than mine.

Bertiebiscuit · 01/03/2026 09:17

At my local Savers the staff serving at the tills have headphones on and have conversations with people in these while serving customers, totally ignore the person they are serving, beyond rude, makes me furious. Unfortunately we don't have any alternative.i just can't believe how ignorant and rude these people are

Mama2many73 · 01/03/2026 09:37

When shopping, I refuse to act rudely back. I go over board big smiles eye contact etc.
What I do love though is when uou see someone acting like this and make eye contact with someone else who has also noticed it and there's the joint 'eye roll!

My DH favourite line...
.'Sorry? /Pardon?
Assistant/rude person.' I didn't say anything.'
DH 'oh I thought you said thankyou' walks away.

landlordhell · 01/03/2026 09:45

Laserwho · 10/11/2025 13:50

When Im food shopping and people expect me to move out the way while I'm looking at products. Just wait, your need to shop is not greater than mine.

But if I know what I want and you’re not sure, it’s polite to step aside out of my way while you deliberate.

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