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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Omg! Amazon driver just tried to come into my house!!!

504 replies

Ilovemychocolate · 11/10/2025 17:50

So I’m sat at home, on my own, reading.
Suddenly my front door is VERY forcibly trying to be opened, it made a huge racket and I immediately thought someone was trying to break in!
The door wasn’t locked, but thankfully I have a child safety latch on the door, which I always use.
I go to the door and can see through the glass it’s an Amazon delivery man.
I open the door, and ask what the hell he is doing, trying to get into my house.
He replies he does it all the time, and it’s my fault as my settings on Amazon say front door/porch.
I am fuming at this point, and tell him it’s totally unacceptable, I’m at home alone, and never have I had someone try to enter my house before to deliver a parcel!
After a few more choice words from me, he gives me the parcel and says he will be reporting ME!
Obviously I immediately reported it to Amazon, who are taking it very seriously.
As I said to them, I’m an assertive person who can stand up for themselves, what if the homeowner had been someone more vulnerable?
So am I being unreasonable to expect that delivery men DONT try to access your property?!

OP posts:
usedtobeaylis · 11/10/2025 19:10

It sounds like a misunderstanding of your delivery instructions and you're overreacting. He was just trying to deliver your parcel, not murder you.

BunnyLake · 11/10/2025 19:11

Mine says front door/porch but the porch is quite clearly just a wooden type canopy over the top of the front door and the front door is very clearly the front door. Not once in 15 years has a delivery driver tried to get into my house, they know the instruction means to leave it by the front door. He should have knocked on the door or rang the doorbell.

R0ckandHardPlace · 11/10/2025 19:13

I’ve had an Amazon driver walk into my house, through to the back of the house and leave a parcel on the kitchen table! The front of my house is glass so it’s obvious there’s no porch. I’ve taken to locking myself in now when I’m home. It does shake you up, finding a stranger in your home especially when you’re home alone.

T1Dmama · 11/10/2025 19:14

You’ve reported him - it actually doesn’t matter what his intent was, he scared and upset you and his response should have been to apologise for misunderstanding your delivery instructions!
please do keep your front door locked though, next time it could be a murderer and those security chains aren’t that strong.
My door is ALWAYS locked, whether I’m home or not.
This could also be a scam…. Take a picture of your parcel in an opened door way as proof it’s delivered, and then take parcel back… you wouldn’t have leg to stand on!

Soontobe60 · 11/10/2025 19:14

TheprettiestvillageinChristendom · 11/10/2025 18:03

This exact piece of prose has been posted before. I remember it clearly.

So do I

usedtobeaylis · 11/10/2025 19:15

Btw it doesn't have to say 'porch'. It can just say 'front door' which can be fairly ambiguous. I would assume it meant outside the front door but people complain about that as well.

NotNowBernard3 · 11/10/2025 19:15

I've experienced this before and it gave me a surprise the first time but I started thinking about Amazon's business model and the fact I choose to use them even though I know their delivery people are overworked and underpaid. They are under immense pressure to get all deliveries completed and I actually think it's understandable they do this in the circumstances.

igotbills · 11/10/2025 19:16

CrimsonStoat · 11/10/2025 19:09

The OP has likely told Amazon he tried to forcibly enter the house, which would be a disciplinary offence.

Rather than say he got the instructions wrong (if he did) and tried to open the door to deliver her parcel.

In any disciplinary meeting, you are always allowed to defend yourself/tell your side.
If the delivery instructions (which they'll be able to check) do indeed say to leave in porch, he'll be fine, although likely go through etiquette training about knocking first etc. If they say leave outside of front door, he will be in trouble

fluffiphlox · 11/10/2025 19:16

this an example of typical Mumsnet Melodrama.

AnnoyedAsAllHeck · 11/10/2025 19:19

igotbills · 11/10/2025 18:16

Same with windows! I always take an open window as an invite

Do you have a chimney? That's my very favorite invite to come in!🔥 😉

Ho-Ho-Ho!!!🏠🍪🎄☃

Ilovemychocolate · 11/10/2025 19:20

Zodiacrobat · 11/10/2025 19:03

Jeez so he could lose his job because YOUR delivery instructions are wrong? What a bitchy bitter thing to
do.

Another one not reading the post properly, and resorting to insulting me.
My delivery instructions weren’t wrong, they are to leave parcel outside front door if owner is not in. Which I was. Which he didn’t check by ringing my doorbell or knocking on my door.
So trying to forcibly enter my house might, in those circumstances, seem unreasonable no?
Which is why I reported him, because as a lone woman at home, someone trying to force himself into my house obviously upset me, because I didn’t KNOW initially it was an Amazon delivery person, as I don’t possess X ray vision.
And I would also hate to think of him doing that to someone even more vulnerable than me.
But thank you for your solidarity, and your beautiful comments.

OP posts:
INX · 11/10/2025 19:21

Ilovemychocolate · 11/10/2025 18:13

He didn’t knock, he didn’t use my doorbell, he tried very forcibly to enter my property, using such force that I thought someone was trying to break in.
You can’t see that it was very unsettling for me, as a woman at home alone?
A complete stranger trying to enter my house?
Thankfully Amazon have taken it a lot more seriously, and are starting a formal complaint process against the driver.

Exactly one hour after it happened?

Ok then 🙄🤣

goingtotown · 11/10/2025 19:22

Poor courier, hope he doesn’t get disciplined.

Ilovemychocolate · 11/10/2025 19:23

Riverswims · 11/10/2025 19:08

again; your settings

Again, read the post.
Settings say leave outside front door.

OP posts:
DoubleBoubles · 11/10/2025 19:23

Can’t believe some of the replies on here. I’m with you OP

Surely when delivering a parcel the driver knocks the door or rings the bell. If no-one answers they then leave the parcel or deliver to a neighbour etc. Why on earth would the driver be opening front doors! I’m amazed at the amount of people that think this is ok!

However, I’ve worked in complaints before and I’m pretty certain that nothing will get done. You may as well have just written your complaint on a piece of paper and thrown it in the bin, same result!

Ilovemychocolate · 11/10/2025 19:23

goingtotown · 11/10/2025 19:22

Poor courier, hope he doesn’t get disciplined.

Well I sincerely hope he does!

OP posts:
ThatLemonBear · 11/10/2025 19:25

YABU for ordering a toaster from Amazon and not a retailer that pays tax properly in the UK

GarlicPound · 11/10/2025 19:25

cobrakaieaglefang · 11/10/2025 18:25

My bedroom window identifies as a front door or porch apparently..usually they try to deliver through a inch gap that the window latches..

😂😂 Thank you for the mental vignette this provided!

Ilovemychocolate · 11/10/2025 19:25

DoubleBoubles · 11/10/2025 19:23

Can’t believe some of the replies on here. I’m with you OP

Surely when delivering a parcel the driver knocks the door or rings the bell. If no-one answers they then leave the parcel or deliver to a neighbour etc. Why on earth would the driver be opening front doors! I’m amazed at the amount of people that think this is ok!

However, I’ve worked in complaints before and I’m pretty certain that nothing will get done. You may as well have just written your complaint on a piece of paper and thrown it in the bin, same result!

I’ll be emailing Jeff myself if I don’t get a satisfactory conclusion!
They did seem to take it very seriously.
And I’m like a dog with a bone once I get my back up.

OP posts:
neilyoungismyhero · 11/10/2025 19:25

My daughter and son in law were sat watching tv and didn't notice the amazon guy coming up their small drive - he then
walked through their front door and hallway, opened lounge door and gave them their parcel. Cheeky bugger.

Alittlewordinyourear · 11/10/2025 19:25

I think you are quite right to be angry . To me front door means leave it at the door. You are able to assert yourself, an elderly / vulnerable person would not. To me it is never ok for a delivery driver/postman to open someone’s front door .

PrivateMusic · 11/10/2025 19:26

Awful behaviour. How do you all KNOW he was trying to follow some made up delivery preference that the op hadn’t even specified? This place is batshit sometimes.

Ilovemychocolate · 11/10/2025 19:26

ThatLemonBear · 11/10/2025 19:25

YABU for ordering a toaster from Amazon and not a retailer that pays tax properly in the UK

Amazon prime offers innit 😂

OP posts:
Ilovemychocolate · 11/10/2025 19:27

Alittlewordinyourear · 11/10/2025 19:25

I think you are quite right to be angry . To me front door means leave it at the door. You are able to assert yourself, an elderly / vulnerable person would not. To me it is never ok for a delivery driver/postman to open someone’s front door .

Exactly !!!

OP posts:
Ilovemychocolate · 11/10/2025 19:27

neilyoungismyhero · 11/10/2025 19:25

My daughter and son in law were sat watching tv and didn't notice the amazon guy coming up their small drive - he then
walked through their front door and hallway, opened lounge door and gave them their parcel. Cheeky bugger.

Omg!

OP posts: