Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Omg! Amazon driver just tried to come into my house!!!

504 replies

Ilovemychocolate · 11/10/2025 17:50

So I’m sat at home, on my own, reading.
Suddenly my front door is VERY forcibly trying to be opened, it made a huge racket and I immediately thought someone was trying to break in!
The door wasn’t locked, but thankfully I have a child safety latch on the door, which I always use.
I go to the door and can see through the glass it’s an Amazon delivery man.
I open the door, and ask what the hell he is doing, trying to get into my house.
He replies he does it all the time, and it’s my fault as my settings on Amazon say front door/porch.
I am fuming at this point, and tell him it’s totally unacceptable, I’m at home alone, and never have I had someone try to enter my house before to deliver a parcel!
After a few more choice words from me, he gives me the parcel and says he will be reporting ME!
Obviously I immediately reported it to Amazon, who are taking it very seriously.
As I said to them, I’m an assertive person who can stand up for themselves, what if the homeowner had been someone more vulnerable?
So am I being unreasonable to expect that delivery men DONT try to access your property?!

OP posts:
Mercurial123 · 12/10/2025 22:36

When will people learn to lock their doors?

eastegg · 12/10/2025 22:42

eastegg · 12/10/2025 22:35

Some of these responses are absolutely unreal. Almost unfair to pick on this one but I am because I can’t quote all the nonsense there’s so many.

The setting she left it on was leave outside door/porch. Outside. OP has stated that countless times. And you’re blaming her for not changing that to say there’s no porch? Why on earth should she do that? It’s completely irrelevant, as the instruction was to leave outside.

I quoted an unquotable post above.

What a load of arseholes on this thread. Her delivery settings were fine. She didn’t know who it was making a racket apparently trying to get in. It wouldn’t have made any difference, contrary to what a thousand idiots here think, if her door had been fully locked, the problem was he was noisily trying the door. Some posters are defending the man on the basis that he didn’t get in (because there was effectively a lock on) while at the same time blaming OP for leaving the door unlocked. Jesus.

Datafan55 · 12/10/2025 22:47

eastegg · 12/10/2025 22:35

Some of these responses are absolutely unreal. Almost unfair to pick on this one but I am because I can’t quote all the nonsense there’s so many.

The setting she left it on was leave outside door/porch. Outside. OP has stated that countless times. And you’re blaming her for not changing that to say there’s no porch? Why on earth should she do that? It’s completely irrelevant, as the instruction was to leave outside.

You can't normally alter the settings like that anyway! (I am in a flat and find the settings of many carriers frustrating).

Airspice · 12/10/2025 23:01

I am stunned at how many people think this is ok/normal!!! If a delivery person opened my front door to deliver something I would be completely shocked and would not like it at all!! It’s completely unacceptable! OP you are NOT in the wrong here!!!

Ilovemychocolate · 12/10/2025 23:15

Mercurial123 · 12/10/2025 22:36

When will people learn to lock their doors?

When will people learn to read and comprehend the original post?
I mean it’s literally all there, all the information you need!

OP posts:
GoldPoster · 12/10/2025 23:17

watchingplanesicantafford · 11/10/2025 18:04

Me too.

I’ve noticed this a few times. I think posts are being recycled.

TiredOfLookingForAnswers · 12/10/2025 23:19

I’m sorry this happened @Ilovemychocolate. It is terrible that you have been so distressed.
I am not blaming you in ANY WAY. When you told the driver his mistake, he should have immediately apologised profusely to you, not turned aggressive as he did.

The reason his initial mistake occurred however, is the fault of Amazon the corporation (and how they treat their workers), NOT the individual delivery driver. Amazon customer services are telling you what you want to hear, (we take this very seriously blah, blah, blah) whilst the company is limiting the time drivers have to perform each delivery. If each parcel is not delivered within a certain time, they do not get paid for that parcel. So drivers have no time to knock on doors and wait for people—unless they want to work for free.

Amazon drivers may or may not knock on my door, but in both cases immediately leave parcels out in full view on my step, without waiting for an answer. I’ve now got a large plastic chest which most of the drivers use to put parcels in. If they don’t knock, I only know the delivery has happened when I get the email notification. My in laws had an Amazon driver that wouldn’t even attempt to enter their block of flats and took the parcel straight back to the depot, because Amazon would not allow him time to ring the bell, wait for older person to answer, walk upstairs and down several long corridors to their flat, knock on front door, deliver parcel, walk back outside to van. I’m not saying any of this is right, but we all want cheap delivery services like Amazon, and the knock on effect is that the drivers are under pressure, under paid and unappreciated.

I am certain this was a genuine mistake on the part of the driver—he’s rushing, he sees ‘porch’ and assumes you have an internal vestibule type porch(he cannot know this is not the case, even though you obviously know this yourself about your own property), doesn’t read the ‘outside’ instructions because he is
under pressure. So he tries the door. It makes a horrible loud distressing noise because it is on the latch.

He didn’t want to attack you and enter your property. He just wanted to deliver your parcel in the quickest time possible.

I absolutely appreciate that this should not have happened to you, but this is the modern way of business according to Jeff Bezos.

Jade3450 · 12/10/2025 23:21

Mercurial123 · 12/10/2025 22:36

When will people learn to lock their doors?

Should women not wear revealing outfits either?

eastegg · 12/10/2025 23:29

Mercurial123 · 12/10/2025 22:36

When will people learn to lock their doors?

I’m interested to know why you think this is so relevant.

There was a latch on, so that no-one could get in. The problem for the OP is that he made an awful loud noise trying to get in, frightening her as she sat quietly. She isn’t complaining that he walked through an unlocked door, because he didn’t.

You do understand that someone making a racket at even a locked front door can be very frightening to a lone woman inside? That sometimes people break in through locked doors and do awful things? I mean sure, I’ve had a professional life that has brought me into contact with this sort of thing a bit more than most, but I am absolutely stunned at the lack of empathy on this thread.

Sorry, in a way, for jumping on your post when there have been worse ones, but I’m so sick of OP being blamed for not locking her door. It’s not even relevant!

MerryScroller · 13/10/2025 00:12

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Pixi365 · 13/10/2025 00:25

It’s always been a normal thing for Amazon and yodel to open my door and throw in the parcel. Funniest one was when I lived with my parents and I stayed out of site watching the delivery man quickly stacking parcels to block my mums dog from getting at him 🤣 she was all bark no bite but he didn’t know that so the panic to stack was so funny. The others used to be quick throw it in before the dog go to the door to. Now I no longer live with my parents even Evri and Royal Mail are doing it now. Just open the door throw in and sometimes shout parcel. Better then them sticking it in my bin 🤮 I don’t know why you couldn’t have just calmly said that it frightened you and in the future can they not enter the property and to please leave a note on your account about not entering so others know in the future. No need to be rude when it’s quite a common thing for them to open and chuck in the 20 years I’ve been ordering things from delivery companies.

69BigDaddy69 · 13/10/2025 00:27

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

MerryScroller · 13/10/2025 00:29

Pixi365 · 13/10/2025 00:25

It’s always been a normal thing for Amazon and yodel to open my door and throw in the parcel. Funniest one was when I lived with my parents and I stayed out of site watching the delivery man quickly stacking parcels to block my mums dog from getting at him 🤣 she was all bark no bite but he didn’t know that so the panic to stack was so funny. The others used to be quick throw it in before the dog go to the door to. Now I no longer live with my parents even Evri and Royal Mail are doing it now. Just open the door throw in and sometimes shout parcel. Better then them sticking it in my bin 🤮 I don’t know why you couldn’t have just calmly said that it frightened you and in the future can they not enter the property and to please leave a note on your account about not entering so others know in the future. No need to be rude when it’s quite a common thing for them to open and chuck in the 20 years I’ve been ordering things from delivery companies.

First reasonable post I’ve seen on here. She ticked the box front door/ porch and is surprised someone tried to leave it in her porch 😂

I hate the fact she’s then gone and abused the poor man, who’s likely been out all day worked to the core delivering parcels with no rest stops etc. It’s unjustified and rude.

ArtfulDenimSheep · 13/10/2025 02:10

TheprettiestvillageinChristendom · 11/10/2025 18:03

This exact piece of prose has been posted before. I remember it clearly.

Me too.

llizzie · 13/10/2025 02:32

TeaAndTattoos · 11/10/2025 17:54

Had this happen to me a couple of times people think the front door is a porch door and get a shock when it opens straight into my living room and the dog goes racing to the door barking. They very quickly close the door drop the parcel and run.

It happened to me. I am disabled and was in bed at the time watching TV and the delivery man came through the house and handed it to me.

I have to say that I have a permanent note for people to ring me and leave my number.

I don't know whether he saw the CCTV plaque outside, or if he did, thought the cameras were only outside, but I have a camera which shows from half the bedroom through to the living room - and flashes.

DurinsBane · 13/10/2025 03:19

INeedAnotherName · 11/10/2025 18:03

Lock your door (why the hell wouldn't you??).
Change your settings.

Realise this is you creating the situation. Not him.

I never lock our doors while we are in, until bedtime

TeaAndTattoos · 13/10/2025 03:43

llizzie · 13/10/2025 02:32

It happened to me. I am disabled and was in bed at the time watching TV and the delivery man came through the house and handed it to me.

I have to say that I have a permanent note for people to ring me and leave my number.

I don't know whether he saw the CCTV plaque outside, or if he did, thought the cameras were only outside, but I have a camera which shows from half the bedroom through to the living room - and flashes.

Wow that is really rude and cheeky of him to just walk through your house like that and hand you the parcel I would’ve gone absolutely apoplectic if someone did that to me. I now keep my door locked and they are told to leave parcels behind the bin if I’m not in. Did you report them for doing that?

Goingncforthisone · 13/10/2025 04:51

OP, using a latch is not the same as locking your door.
Agree that he thought your front door let to a porch because of the front door/porch setting (and please don't tell me to read the original post as you do say front door/porch). Appreciate you had extra instruction to leave outside front door but Amazon delivery drivers will look at the default options.
There's no reason not to lock your door, yet plenty of reasons why you should.

Petitchat · 13/10/2025 04:59

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

@MerryScroller

Let's hope someone doesn't try and get through your front door one day and frighten you to death.
None of us are exempt from this possibility.

Sorry your husband has such a miserable job but that doesn't entitle you to bad mouth a woman who has genuinely been scared.

I note that you seem to know for sure that Amazon sides with the drivers? Your husband in trouble a lot, is he? Has a lot of complaints against him?

And finally, you have some of the info wrong. Try reading OP's posts properly.

Petitchat · 13/10/2025 05:08

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

What a sad post...

Along with your incorrect information, you can't even spell loser!

You may want to check your spelling next time you're insulting people.

TinkersBelle · 13/10/2025 08:12

I actually had a delivery driver from XPD walk into my house 2 weeks ago! I was waiting for a delivery & heard what I thought was the front door opening & true enough this man was actually standing at the bottom of my stairs! He was a tall guy & his English was not very good, all he could try to say was ‘I in your porch’ I don’t have a porch! He opened my front door & walked in closing the door behind him! Well I went from zero to the red zone in a nano second & screamed quit a lot of profanities at him & possibly scared the crap out of him & shoved him out! I do have cameras so had evidence he opened my door himself & walked on in so was able to send it to the company! Personally no I don’t think it’s acceptable for a courier to do this unless you do have a porch & your internal house door is securely sealed but I sure as heck didn’t appreciate finding this guy well into my hallway!

Petitchat · 13/10/2025 08:28

TinkersBelle · 13/10/2025 08:12

I actually had a delivery driver from XPD walk into my house 2 weeks ago! I was waiting for a delivery & heard what I thought was the front door opening & true enough this man was actually standing at the bottom of my stairs! He was a tall guy & his English was not very good, all he could try to say was ‘I in your porch’ I don’t have a porch! He opened my front door & walked in closing the door behind him! Well I went from zero to the red zone in a nano second & screamed quit a lot of profanities at him & possibly scared the crap out of him & shoved him out! I do have cameras so had evidence he opened my door himself & walked on in so was able to send it to the company! Personally no I don’t think it’s acceptable for a courier to do this unless you do have a porch & your internal house door is securely sealed but I sure as heck didn’t appreciate finding this guy well into my hallway!

That must have been really disturbing especially jf he'd closed the door behind him, whilst in your house!

Hope you're ok.
Have the company replied yet?

Littletreefrog · 13/10/2025 08:41

TinkersBelle · 13/10/2025 08:12

I actually had a delivery driver from XPD walk into my house 2 weeks ago! I was waiting for a delivery & heard what I thought was the front door opening & true enough this man was actually standing at the bottom of my stairs! He was a tall guy & his English was not very good, all he could try to say was ‘I in your porch’ I don’t have a porch! He opened my front door & walked in closing the door behind him! Well I went from zero to the red zone in a nano second & screamed quit a lot of profanities at him & possibly scared the crap out of him & shoved him out! I do have cameras so had evidence he opened my door himself & walked on in so was able to send it to the company! Personally no I don’t think it’s acceptable for a courier to do this unless you do have a porch & your internal house door is securely sealed but I sure as heck didn’t appreciate finding this guy well into my hallway!

I can imagine this was very scary as he had actually entered your house and even worse shut the door behind him.

Are some of the houses in your street converted to flats? I used to live in a terraced street and we were one of the only houses still a full house. All the others you went in the front door and the hallway was a communal area then there was another 'front door' to get in the downstairs flat and one at the top of the stairs for the upstairs flat. It confused so many delivery drivers who either just tried to walk in our house (we soon learn to keep the door locked) or alternatively were standing in the street knocking on a door no one was going to open.

I would hate to be a delivery person these days it's all quite confusing and the multiple delivery instructions and impossible targets must be a nightmare.

FBHN112 · 13/10/2025 09:52

Ireallycantthinkofagoodone · 11/10/2025 20:18

Don’t be daft!

Explain why using another analogy about women choosing how they want to live, and men then deciding they want entry, is "daft"

Cloudtime · 13/10/2025 11:02

I’ve had Amazon delivery drivers open the door and put a parcel just inside and walk away again. My fault for leaving the door unlocked . I think it’s the case that some people actually prefer that . I don’t personally but as I say , I should have locked the door. No idea why you’re being so dramatic . He tried the door and didn’t come in. What’s the issue ?

Swipe left for the next trending thread