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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Which changes in a product you’d liked have been the worst?

219 replies

Horsehow · 04/10/2025 20:25

Just bought some Huggies wet wipes for the first time in a while. I use them to take makeup off, and they are the only wet wipe that are really effective. They’re thick and somehow really remove the dirt well. But they’ve changed and are now utterly, utterly shite. They’re thin and remove nothing. Why oh why do they do this? Do they not test the product in manufacturing and think ‘this is obviously a shit move’? So frustrating.

See also Ribena. Used to be a great occasional drink to soothe a sore throat, now it tastes of nothing but chemicals. Why do that?

Surely no one will buy the new Huggies Wet wipes? Surely only 10% of the old Ribena buyers still buy. What is the sense in this commercially?

OP posts:
MattDillonsEyebrows · 04/10/2025 22:57

ThisAmberOrca · 04/10/2025 22:08

Big food companies are generally not privately owned at all. CEOs and upper management aren’t making the decisions on which product reformulation gets launched. Not even remotely.
Upper management throws a tantrum if something performs badly, and celebrate their wisdom if it goes well. otherwise they sets goals (fat, sugar, salt reduction + costs). Fat, sugar, salt reduction is usually legislation based, cost is obviously finance (margins in food are tiny).
I worked for both Unilever and Nestle in product reformulation. It’s incredibly boring.

Edited

So does everyone in ‘product reformulation’ have wonky taste buds?
Or is it a case ‘that’ll do’,

Because surely no one in the product reformulation department of Cadburys, Nestle or others thinks the chocolate tastes anything like it used to or even any good in most cases?

ThisAmberOrca · 04/10/2025 22:59

@Emori @MattDillonsEyebrows I don’t really buy ultra processed foods, soft drinks etc. I know what’s in them (and it doesn’t really get better or worse - just different)
If i buy any, i buy own brand, not main brand.

Wishitwasstraightforward · 04/10/2025 23:02

Oh there's too many to list and I agree with almost everything already posted.

I think some of my old favourites have become so utterly tasteless that people will stop buying them.

On a similar note in many cases supermarkets only sell their own version of a product. I accept sometimes these alternatives are equally good or better than the original but too often they are a really poor substitute. Recent examples for me are: rhubarb and custard boiled sweets; lemon curd; mozzarella which were all tasteless / rubbish. It's becoming impossible to find decent versions of some things meaning they will die out completely as those of us who remember how good they once were either give up or die!

SisterMargaretta · 04/10/2025 23:02

I agree with Twiglets, they took most of the salt out and now they taste like burnt sticks. Probably a good thing as I was slightly addicted to them.

Mayfairwitches · 04/10/2025 23:05

I used to love the vanilla latte sachets by nescafe years ago. Then they changed it and was undrinkable. Haven't bought them or anything similar since.

ThisAmberOrca · 04/10/2025 23:07

@MattDillonsEyebrows good chocolate is available, but not for £1.50 per bar. Crap in, crap out.
chocolate 30 years ago was a rare treat, not something people eat in massive amounts.
in terms of reformulation- its a case of doing the best we can under the conditions in market. sweeteners have off tastes, but no/less calories. regulatory frameworks require less sugar/salt/fat.
People want to have loads of cheap treats, not a square of chocolate on Sundays.
So we tried the best we could, but there is only so much we can do. As i said above, its very boring.

Leilaandtheloggerheads · 04/10/2025 23:07

Vonniee7 · 04/10/2025 20:30

All the changes to add artificial sweeteners to food and drink since the sugar tax. In particular Sprite and Irn Bru.

This. Every mainstream drink is now full of sweeteners with the exception of Coca-Cola original taste and cherry coke.

the only way to get sweetener free cordial is to buy mr Fitzpatrick’s which costs a fortune but is delish.

Also, when they took the sugar out of coco pops. Vile.

OodlesTheTalkingPoodle · 04/10/2025 23:09

The Body Shop have ruined most of their products and and also Lee Stafford's new smell 😔 I know they were forced to change the smell due to some sort of regulations but I'm still gutted since that's the only reason I bought it.

LlttledrummergirI · 04/10/2025 23:10

Supermarket pizzas of any brand.
Where the fuck is the cheese?
I'm choosing pizza, I know it's a poor choice, give me the cheese already.

Pallisers · 04/10/2025 23:11

They've absolutely ruined lucozade

the new Milk Tray are rubbish.

A lot of perfumes aren't nice anymore either. I used to love Rive Gauche but it is awful now.

ThisAmberOrca · 04/10/2025 23:11

Cocopos are actually a great example.
Sugar in cereal is fine if its an occasional treat. its not fine if kids eat them every day in massive portions and don’t brush their teeth (hello obesity epidemic and rotten teeth epidemic). So sugar gets removed. Still not particularly healthy, but at least not quite as damaging any more.

Ghht · 04/10/2025 23:14

Horsehow · 04/10/2025 20:42

But if it’s so bad nobody buys it, they’re not going to make any money

Weird. I love the new Huggies wipes. I used them in 2019 with my first and they were awful, they used to rip apart. I decided to try them just for the first few days with my second and they seem much better to me. More moist and stronger!

catsmother · 04/10/2025 23:16

It strikes me that the quality of food has been deteriorating for at least the last 10 years (as well as the quantity / size of most items of course) with the ever increasing inclusion of artificial sweeteners which not only taste foul but often cause unpleasant gastric issues for anyone with sensitive digestion, such as IBS sufferers. There's the whole sugar tax thing driving this because, presumably, manufacturers believe that consumers would otherwise not spend out on more expensive 'sugary' stuff ... and perhaps because they want to be seen as being 'responsible' in providing 'healthier choices' or whatever the phrase is to excuse ruining the flavour of so much food because 'we' can't be trusted to eat sugary food in moderation.

Then latterly, with the cost of living crisis, you have the added issue of cutting corners left right and centre, with producers modifying recipes by using inferior ingredients and/or adjusting ratios so that the original, previous taste (and very often texture too) is completely changed. This is often heralded by describing such changes disingenuously as a 'new recipe' or (the bloody cheek of it) as somehow 'improved' - which is ridiculously subjective anyway and actually, I find the blatant, jolly soundbites used for reduced quality goods completely intelligence insulting as if we are all thick and can't see or taste for ourselves that the item has changed significantly one way or another.

Whilst I agree that taste buds and appetite changes as we age, I do not accept that this phenomenon explains why so many of us feel well known and previously popular goods now taste like a disappointing shadow of their former selves at best and like something unrecognisable and unpalatable at worst. If this were the case all food would be similarly affected, and I certainly haven't noticed the same in food cooked from scratch either at home, or at a decent restaurant. A homemade cake using a family recipe tastes just as delicious as I remember from my childhood. Not so food from shops ...

... this includes, as mentioned, a plethora of drinks now ruined by artificial sweeteners and no doubt a change in other ingredients too. Ribena used to taste thoroughly fruit and had a lovely smoothness to it with no nasty aftertaste. We all know how pointless, even repugnant it is now. I've just returned from Cyprus and one of my greatest pleasures is enjoying drinks which actually taste of something and don't leave a horrid taste in the mouth. San Pellegrino grapefruit made with only fruit juice, sparkling water and sugar for example. And loads of other lovely drinks in most cafes - sure, there are sugar free drinks if you want them, but there's also lots of sugar included choices as well.

I'm particularly disappointed by Sugar Puffs and Crunchy Nut Cornflakes. Oh, pardon me, I'm not allowed to call Sugar Puffs that anymore as they've gone all virtuous and are now called Honey Puffs I believe. There's even a message on the box alluding to how they're now better for you.

As pps have mentioned Dairy Milk is now vile, the mouth feel is completely different as well as the flavour. Ditto practically every mainstream chocolate brand you can name ... Black Magic gets a dishonorable mention, as well as Quality Street and Roses with their 'eco' wrappings and proliferation of praline based centres. Quite honestly they all seem to taste the same no matter how the individual sweet is described. And that same is shite.

It's so depressing. There's still genuinely tasty food out there in independent shops but sadly too expensive for many. Is it too much to ask that affordable treats like a small chocolate bar, a nice soft drink or a biscuit from your local supermarket actually tastes nice?!

northernstars · 04/10/2025 23:18

Not read the thread yet but I am travelling in Australia and New Zealand and can report the Ribena is exactly how it used to taste in the UK. Proper fruity.

oustedbymymate · 04/10/2025 23:18

The Mitchum debacle

chubbybubbyandmrwrinkles · 04/10/2025 23:20

Food-wise Quality Street and product-wise Cetaphil Daily Defence Cream Spf 50, its been months since they changed the formula and I still can't find a face cream that doesn't make me break out or worsen my eczema 😔

Fionasapples · 04/10/2025 23:21

BuffetTheDietSlayer · 04/10/2025 20:35

Cadbury dairy milk. No other chocolate tastes as Cadbury’s used to, I loved it.

I actually feel quite sad that the younger people won’t ever get to taste it’s deliciousness. Sad

Remember a Cadbury's Easter egg? The shell was so lovely, I can almost taste it. These days it has that waxy plastic taste, it makes me think of plasticine.

NowABikeRide · 04/10/2025 23:23

BuffetTheDietSlayer · 04/10/2025 20:35

Cadbury dairy milk. No other chocolate tastes as Cadbury’s used to, I loved it.

I actually feel quite sad that the younger people won’t ever get to taste it’s deliciousness. Sad

This. I can’t even force myself to eat it now. Just taste so artificial

XelaM · 04/10/2025 23:23

Kellogg's original cornflakes. They used to be the best when I was a child, then they changed their recipe and now taste of nothing like all the other supermarket own brands.

Carandache18 · 04/10/2025 23:24

Pears soap used to smell so spicy and amber-ish and herbs like rosemary and now it is just a chemical glue.
Cadbury's choc pre. palm oil.
Walnut whips pre palm oil, and when they had a walnut inside.
And where is Delrosa rosehip syrup anymore?

ThisAmberOrca · 04/10/2025 23:26

@catsmother cost is the issue. cocoa is expensive, so is vanilla. margins in food are tiny, hygiene requirements extremely expensive.
Chocolate 40 years ago was a treat - consumed by the square, not by the bar.
I don’t know the exact prices, but today’s Cadburys (for example) is relatively much, much cheaper than it was 40 years ago.

Parentsinlaw · 04/10/2025 23:26

Has all this anything to do with brexit?

therewasafishinthepercolator · 04/10/2025 23:29

Coco Pops.

I used to take my time so they went soggy. Don't judge me! But nowadays they don't seem to go completely soggy. There's always a bit of 'bite'.

MrsAvocet · 04/10/2025 23:30

I used to love the pots of plain Skyr with a separate layer of fruit, particularly the cherry one. Then one day I bought one and instead of the separate layers it was a pot of homogenous purple stuff. Nowhere near as nice so I soon gave up buying it.

DiscoBeat · 04/10/2025 23:31

TimetoGetUpNow · 04/10/2025 20:29

Twiglets.

Yes they taste so odd now, I used to love them!

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