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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Was I unreasonable to take my daughters with me to get my nails done?

672 replies

OrlaMcCool · 29/09/2025 17:56

I changed my name for this because I’ve told other people about it.
I was planning on getting my nails done for a special occasion today and I went to a hotel spa I’d been given a voucher for.

I have taken my daughters (5 and 9) with me to a walk in nail bar before and they sit with snacks and their iPad.
No one has ever complained and some customers and the technicians seem to have enjoyed having them there and chatting about colours and designs. If it’s too busy for them to sit next to me then they sit in the waiting area.

The only suitable appointment was today at 4pm so after school. I had no choice so took my girls with me planning to do the same and let them sit and wait with their iPad.
When I arrived the woman on reception said in a really shitty tone of voice that kids weren’t allowed inside not even to wait quietly.
I said they would be really good but she said absolutely not because there were people in rooms having treatments and they wanted to keep a relaxing atmosphere.

I do understand this and didn’t realise that they did nails by the treatment rooms, I asked if there was anywhere else they could sit and I was practically begging.
Another woman came over and said she was the owner and said I needed to make another appointment. I explained I didn’t have a chance and that my daughters would be quiet and watch the lpad and I could turn the volume as low as possible or even turn it off, I was nearly in tears because I was embarrassed and frustrated.

The owner said that no children were allowed in the spa under any circumstances and was hostile and standing like a bouncer at the door. I left because I didn’t want to make a fuss but I was holding back tears and thought the way she spoke to me was rude and unfair.

I know it wasn’t ideal and I probably didn’t think it through properly because I’m used to taking my girls with me to the usual place I go to.
I think they could have been a bit kinder and let them sit in reception but I suppose they didn’t know that they will actually sit and behave nicely.
I’m not asking if I was unreasonable to take them, I want to know if I’m unreasonable for expecting the staff to have been less aggressive and for speaking to me that way in front of my children and making them sound like a nuisance.

I was going to complain to the hotel that rents the space to the spa but my sister said I was being ridiculous and told me to post for opinions on here.

OP posts:
TwinklyWrinkly · 29/09/2025 20:26

OrlaMcCool · 29/09/2025 20:13

I wasn’t expecting the receptionist to babysit.

I didn’t want to go into too much detail about the place as it’s outing giving a full description but I keep getting accused of this.

There is a reception and waiting area with an open area with nail stations. The girls could have sat in the waiting area in full view.

Then there is a corridor leading to another waiting area with treatment rooms for massages and other beauty services like waxing and facials so the chatting from the waiting area and people having nails done doesn’t interrupt treatments.

It was based on the nail area being separate that I assumed my girls could sit waiting but I didn’t expect anyone to watch them except me.

I hope that clears it up a bit.

Can I ask, if your children were wandering round having their 5 minute chats with other customers (so not sitting in reception watching their iPad) and one of them fell over, who would you expect to pick them up? If you have wet nails, would you go and pick them up and damage your nails? And if so, because of course you would attend to your own children, would you then expect the nail tech to go into someone else's time to rectify the damage? And would you pay the extra for their time / the polish? Or would you ask one of the other customers with dry nails, or maybe the nail tech, or the receptionist to sort them out? And if they were crying? Would you take them outside so as not to upset all the other paying customers or would you expect them to BeKind and smile politely? And would you expect the nail tech to continue once they were quiet again, again maybe into someone else's time?

KatyaKanani · 29/09/2025 20:26

Lifebeganat50 · 29/09/2025 20:22

I can’t stand random children speaking to me when I can’t get away from them-a nail salon would be precisely that kind of place.

I can also pretty much guarantee the nail tech doesn’t enjoy it either.

It's not acceptable to expect anyone doing their job to interact with anyone else's children.

outerspacepotato · 29/09/2025 20:27

OrlaMcCool · 29/09/2025 20:13

I wasn’t expecting the receptionist to babysit.

I didn’t want to go into too much detail about the place as it’s outing giving a full description but I keep getting accused of this.

There is a reception and waiting area with an open area with nail stations. The girls could have sat in the waiting area in full view.

Then there is a corridor leading to another waiting area with treatment rooms for massages and other beauty services like waxing and facials so the chatting from the waiting area and people having nails done doesn’t interrupt treatments.

It was based on the nail area being separate that I assumed my girls could sit waiting but I didn’t expect anyone to watch them except me.

I hope that clears it up a bit.

How are you going to intervene if they act up or tell them to turn the volume down? What about when they complain about the smell, you're going to get up mid dremeling?

Your expectations were weird, you should have checked before taking your kids, and No means No. That they had to get the owner over, you should be embarrassed by your behaviour. You taught your kids arguing and begging and whining is ok.

Oh, and stop letting them bother other customers. Rude!

Rhubarbandgooseburycrumble · 29/09/2025 20:28

YABU!
Nobody should have an iPad with the volume on. The fact you offered to turn it down means you think this is okay. Just no! It’s bloody rude and selfish.

Horsie · 29/09/2025 20:29

I'm sure they could have been more polite, and that's bad of them. I wonder if it was an insurance issue. Kids around all those chemicals, you know? Or, they may have been burned in the past with promises that kids would be good, and they weren't.

Spas aren't places for kids, really.

Princesspollyyy · 29/09/2025 20:30

You are very unreasonable, i am really surprised that you think it’s appropriate for your two children to be in a nail salon, where adults are paying for treatments. I would definitely not expect someone to turn up with their children, and agree with a previous poster, it’s where people go to escape kids and have a bit of me time!!

If childcare is an issue, you would be better finding a mobile mail technician to come to your home. Then your precious darlings can get involved all they like and it won’t annoy other people.

ArianePeachTea · 29/09/2025 20:33

@OrlaMcCool peer posters are upsetting you more now that you’ve committed the ultimate crime of the century by taking children to a nail salon. Take the kind comments and leave the rest to pick on another anonymous stranger would be my advice.

itsallabitofamystery · 29/09/2025 20:34

YABU by being one of those parents who don’t use headphones. I’ve got good hearing and can hear pepper pig from a mile off. No one wants to hear your kids iPads full stop, never mind in a nail salon.

Iceandfire92 · 29/09/2025 20:35

Why are you so entitled and lacking in self-awareness that you believe your kids trump the enjoyment and relaxation of paying customers? I understand bringing them to a walk in, noisy nail bar on a high street perhaps but an actual spa?!

Nobody wants to listen to squawking, screaming kids or the repetitive noises of their ipads whilst having a massage or bikini wax! The nail techs who you mentioned were probably just being polite and were probably secretly exasperated by being bothered whilst they were trying to do their jobs. The fact you persisted with the owner who was resolute in her stance that your kids were unwelcome makes you sound obnoxious. Some private business are child-free, this is the price you pay when you become a parent.

JacJac77 · 29/09/2025 20:35

Aside from thinking the kids may have disturbed others, they might not have had insurance that covers kids being on the premises. If something happened, their insurance could be invalidated.

Fannyannie · 29/09/2025 20:37

itsasmallworldafteralll · 29/09/2025 20:00

YABU. And the fact that you let your kids watch their iPads without headphones in any public space tells me that you’re entitled and think little of others around you. Even in a normal nail bar who wants to listen to that? Most people won’t say anything but they’ll all be irritated.

Honestly I’m so irritated reading the post. Entitled people with their irritating children. I’m sure it must be a made up post!?

No , there are people who think they are so important , and their children bless them( they usually say this) , are perfect.

ArianePeachTea · 29/09/2025 20:39

Fannyannie · 29/09/2025 20:37

Honestly I’m so irritated reading the post. Entitled people with their irritating children. I’m sure it must be a made up post!?

No , there are people who think they are so important , and their children bless them( they usually say this) , are perfect.

I was lucky to have very well-behaved DC.

Neemie · 29/09/2025 20:39

The fact that you thought they could watch iPads with no headphones anywhere in public show that you haven’t got a clue. Do you not realise how much that drives people mad even when you are on a bus, let alone at a spa?

Horsie · 29/09/2025 20:40

MrsPinkCock · 29/09/2025 18:16

YABU.

Nail bar, spa, hairdresser - you should leave the kids with a babysitter, not bring them with you. I’ve noticed an increasing trend of people dragging their kids along when it’s just not appropriate - even the best behaved kids in the world are still taking up space when they don’t have an appointment, and none of the above examples should be a three man event!

I gave up years ago and accepted that there are virtually no child-free spaces left in the world. Restaurants have toddlers screaming their heads off with tiredness at 9pm because they should be in bed; tiny islands in the Maldives have small kids racing around the restaurants; even bars have kids sitting at them. I've seen it twice - once with a 5-year-old and once with a twelve-year-old. (With adults, of course.) Saturday evening ballet ruined by a three-year-old squirming between seats and making her parents keep swapping. (Why the hell couldn't they have gone to the matinee?) Kids at a spa is simply the latest invasion.

When I was a child, early Eighties, people didn't take their kids to all these adult spaces. They just didn't.

OrlaMcCool · 29/09/2025 20:41

TwinklyWrinkly · 29/09/2025 20:26

Can I ask, if your children were wandering round having their 5 minute chats with other customers (so not sitting in reception watching their iPad) and one of them fell over, who would you expect to pick them up? If you have wet nails, would you go and pick them up and damage your nails? And if so, because of course you would attend to your own children, would you then expect the nail tech to go into someone else's time to rectify the damage? And would you pay the extra for their time / the polish? Or would you ask one of the other customers with dry nails, or maybe the nail tech, or the receptionist to sort them out? And if they were crying? Would you take them outside so as not to upset all the other paying customers or would you expect them to BeKind and smile politely? And would you expect the nail tech to continue once they were quiet again, again maybe into someone else's time?

They don’t “wander round” pestering people.

When we go to the usual walk in nail bar with rows of seats they sit on chairs next to me if it’s quiet or directly behind me.

If they are sat next to me at a station and someone is getting their nails done right next to them then they might comment that it’s a nice colour or design.

If the person then engages back and asks them about their favourite colour or chats a bit then I don’t want to tell my girls to shut up and stop talking! I let them have a short polite chat then divert their attention back to me or the iPad. I don’t sit and relax whilst they bore strangers for half an hour. That’s why I said I’m sure most people can tolerate a 5 minute conversation.

They are right next to me at all times and aren’t toddlers falling over and messing with equipment.
My nails aren’t wet for long periods of time, they go under the lamp immediately one hand at a time.

Why on earth would they randomly start crying?!

This is just getting weird now. I think a lot of people have never visited a nail bar and don’t know the set up, that’s fair enough people have different interests.
Some people go to the hairdressers regularly which is a similar indulgence to having nails done but doesn’t seem to attract as much negativity.

OP posts:
Fannyannie · 29/09/2025 20:43

ArianePeachTea · 29/09/2025 20:39

I was lucky to have very well-behaved DC.

So did I . But I didn’t inflict them on people in inappropriate settings , saying they are so well behaved , bless them !!!??

AirborneElephant · 29/09/2025 20:43

You are so unreasonable. The fact that you even consider “volume down” to be an option says it all. I was getting my nails done in a regular nail bar the other day and some idiot brought in her 5 year old. She spent about 10 minutes watching some irritating crap with the volume presumably “low”, and then walked around getting in the way and annoying everyone for half an hour while her mother dotingly smiled. You are that parent.

TotallyUnapologeticOmnivore · 29/09/2025 20:43

OrlaMcCool · 29/09/2025 18:18

It’s not a proper spa it’s more of a beauty salon. I think they just use spa in the name.

it’s all separate treatment rooms with appointments, if it had been a proper spa with relaxation areas then I wouldn’t have considered it.

They do nails in an open area right by reception so there was a waiting area where my daughters could have sat in full view.

And who would have been looking after them? I doubt that the staff want, or have time to supervise your children.

AD1996 · 29/09/2025 20:44

No sorry OP but YABU. I have a three year old and wouldn’t dream of taking him to my nail, eyebrow or hair appointments with me. I book my appointments when i have childcare or he’s in school.

gamerchick · 29/09/2025 20:45

Sorry OP you shouldn't have assumed and rang ahead to check kids were welcome.

KatyaKanani · 29/09/2025 20:47

OrlaMcCool · 29/09/2025 20:41

They don’t “wander round” pestering people.

When we go to the usual walk in nail bar with rows of seats they sit on chairs next to me if it’s quiet or directly behind me.

If they are sat next to me at a station and someone is getting their nails done right next to them then they might comment that it’s a nice colour or design.

If the person then engages back and asks them about their favourite colour or chats a bit then I don’t want to tell my girls to shut up and stop talking! I let them have a short polite chat then divert their attention back to me or the iPad. I don’t sit and relax whilst they bore strangers for half an hour. That’s why I said I’m sure most people can tolerate a 5 minute conversation.

They are right next to me at all times and aren’t toddlers falling over and messing with equipment.
My nails aren’t wet for long periods of time, they go under the lamp immediately one hand at a time.

Why on earth would they randomly start crying?!

This is just getting weird now. I think a lot of people have never visited a nail bar and don’t know the set up, that’s fair enough people have different interests.
Some people go to the hairdressers regularly which is a similar indulgence to having nails done but doesn’t seem to attract as much negativity.

Edited

You are not talking about the specific incident in your OP. That's what we're discussing.
You were told no. That's it.

ilovesooty · 29/09/2025 20:48

OrlaMcCool · 29/09/2025 20:13

I wasn’t expecting the receptionist to babysit.

I didn’t want to go into too much detail about the place as it’s outing giving a full description but I keep getting accused of this.

There is a reception and waiting area with an open area with nail stations. The girls could have sat in the waiting area in full view.

Then there is a corridor leading to another waiting area with treatment rooms for massages and other beauty services like waxing and facials so the chatting from the waiting area and people having nails done doesn’t interrupt treatments.

It was based on the nail area being separate that I assumed my girls could sit waiting but I didn’t expect anyone to watch them except me.

I hope that clears it up a bit.

Even in your first comment to them you assumed that your daughters could sit in the reception area and wait. That probably got their backs up. Surely you can see that? You then wouldn't take no for an answer which meant they had to be firm with you.

Studyunder · 29/09/2025 20:48

BauhausOfEliott · 29/09/2025 18:02

They have a no children rule. That’s all there is to it. A spa isn’t like a walk-in nail bar.

They couldn’t let two kids aged five and nine sit alone in reception for the duration of your nail treatment - the receptionist isn’t a babysitter. I’m sure your kids are capable of sitting quietly on their own but obviously the hotel staff don’t know that and can’t say yes to it.

This in a nutshell.

Ladyzfactor · 29/09/2025 20:50

OrlaMcCool · 29/09/2025 20:41

They don’t “wander round” pestering people.

When we go to the usual walk in nail bar with rows of seats they sit on chairs next to me if it’s quiet or directly behind me.

If they are sat next to me at a station and someone is getting their nails done right next to them then they might comment that it’s a nice colour or design.

If the person then engages back and asks them about their favourite colour or chats a bit then I don’t want to tell my girls to shut up and stop talking! I let them have a short polite chat then divert their attention back to me or the iPad. I don’t sit and relax whilst they bore strangers for half an hour. That’s why I said I’m sure most people can tolerate a 5 minute conversation.

They are right next to me at all times and aren’t toddlers falling over and messing with equipment.
My nails aren’t wet for long periods of time, they go under the lamp immediately one hand at a time.

Why on earth would they randomly start crying?!

This is just getting weird now. I think a lot of people have never visited a nail bar and don’t know the set up, that’s fair enough people have different interests.
Some people go to the hairdressers regularly which is a similar indulgence to having nails done but doesn’t seem to attract as much negativity.

Edited

I'm about to run out and get my nails done. I do it every month. I'm very aware of the set up and would be super annoyed with some chatty child and her oblivious mother invading my space. Accept that you were wrong, that the spa was right and model better behavior for your children.

notacooldad · 29/09/2025 20:50

.I really don’t understand why it’s such an issue either two girls sitting quietly

The thing is, your kids may be as quiet as church mice but once they've let your two in they have shown that kids can come in.
Other kids maybe whingy and needy while mum gets her nails done or they mess about, run about ar be loud.

I know you said you have now accepted their decision but you should have accepted it first time.