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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Was I unreasonable to take my daughters with me to get my nails done?

672 replies

OrlaMcCool · 29/09/2025 17:56

I changed my name for this because I’ve told other people about it.
I was planning on getting my nails done for a special occasion today and I went to a hotel spa I’d been given a voucher for.

I have taken my daughters (5 and 9) with me to a walk in nail bar before and they sit with snacks and their iPad.
No one has ever complained and some customers and the technicians seem to have enjoyed having them there and chatting about colours and designs. If it’s too busy for them to sit next to me then they sit in the waiting area.

The only suitable appointment was today at 4pm so after school. I had no choice so took my girls with me planning to do the same and let them sit and wait with their iPad.
When I arrived the woman on reception said in a really shitty tone of voice that kids weren’t allowed inside not even to wait quietly.
I said they would be really good but she said absolutely not because there were people in rooms having treatments and they wanted to keep a relaxing atmosphere.

I do understand this and didn’t realise that they did nails by the treatment rooms, I asked if there was anywhere else they could sit and I was practically begging.
Another woman came over and said she was the owner and said I needed to make another appointment. I explained I didn’t have a chance and that my daughters would be quiet and watch the lpad and I could turn the volume as low as possible or even turn it off, I was nearly in tears because I was embarrassed and frustrated.

The owner said that no children were allowed in the spa under any circumstances and was hostile and standing like a bouncer at the door. I left because I didn’t want to make a fuss but I was holding back tears and thought the way she spoke to me was rude and unfair.

I know it wasn’t ideal and I probably didn’t think it through properly because I’m used to taking my girls with me to the usual place I go to.
I think they could have been a bit kinder and let them sit in reception but I suppose they didn’t know that they will actually sit and behave nicely.
I’m not asking if I was unreasonable to take them, I want to know if I’m unreasonable for expecting the staff to have been less aggressive and for speaking to me that way in front of my children and making them sound like a nuisance.

I was going to complain to the hotel that rents the space to the spa but my sister said I was being ridiculous and told me to post for opinions on here.

OP posts:
beadystar · 29/09/2025 19:48

The receptionist isn’t a free babysitter and nor should they be. That you let your kids play iPad noise in public says it all really.

Blondeshavemorefun · 29/09/2025 19:48

To be fair my salon adores my daughter 8. They always ask about her. Shes always at school

She’s been in twice to have nails done for Xmas and summer as a treat

So yes some salons are happy to have kids

but this spa wasn’t

HatandCoat · 29/09/2025 19:49

Imagine if everyone brought two (annoying) children with them.

BeautifulRisk · 29/09/2025 19:49

they will actually sit and behave nicely.
But they don’t. If they have headphones on, they talk too loudly. That’s not good behaviour. You have some teaching to do.

I would have made sure the sound was as low as possible
So your norm is to take them everywhere and let them watch the iPad with the volume on. Wow.

I let them pick out my colours and they enjoy getting involved and sometimes chatting to other customers and staff. If I can see that someone isn’t keen on chatting then I redirect them back to the iPad
No customer or staff should be in a position to be irritated by your children in the first place.

Listen OP, I am sure you have delightful children. But nobody will like them as much as you do. Please do not complain to the spa. My first thought was that it would be for insurance reasons they were not allowed in.

Stop taking them to nail bars too. I wouldn’t want to make polite chat with your children. You would not know it but I would be irritated I am afraid.

I think they should have been polite though, there is no excuse for rudeness.

GlastoNinja · 29/09/2025 19:49

LemondrizzleShark · 29/09/2025 19:29

Oh, but if you don’t want a five year old wandering up to you in the middle of a leg wax to witter on about nail colours, apparently that’s your issue! 🤣

#BeKind 🙄. Not when I’m having child free time I fucking won’t

Doesn’t it stink when you get your nails done anyway? I always get light headed just walking past.

Im sure it can’t be good for children to be in that environment.

JoeTheDrummer · 29/09/2025 19:50

I think if your kids are too young to understand ‘don’t talk wearing headphones as it’s really loud for everyone else’ then they’re too young to be left unattended in the reception area anyway.

KidsDoBetter · 29/09/2025 19:50

Doidontimmm · 29/09/2025 18:01

Please tell me you weren’t going to let them use their iPads without headphones. I would be so annoyed paying for a spa to have to listen to kids iPads.

You know you shouldn’t have then on iPads with volume on ANYWHERE except your own home, right???

oh and I have 3 teen / adult kids and maintained my nails throughout without ever once bringing them to a nail bar. And I had no family to look after them.

Acommonreader · 29/09/2025 19:51

OrlaMcCool · 29/09/2025 18:59

Thank you so much for understanding my point. I really don’t understand why it’s such an issue either two girls sitting quietly.
I do accept the decision not to allow children but all I wanted was a kinder response like your example.

In future I’ll be going back to the walk in place and if I need to take my girls at least I know it’s not an issue.

Based on some of these responses it seems that being kind isn’t as important as getting your point across 😭.

Don’t play the ‘ be kind’ card.
You were not kind. You disrespected the staff and the rules of the business. You wanted special treatment. You cried and begged when you did not get your own way. Your actions upset your kids. Teach them by example to be respectful of others and deal with unexpected situations with grace and adaptability.

Ladyzfactor · 29/09/2025 19:53

OrlaMcCool · 29/09/2025 18:48

I feel like people are focusing on the wrong things like the iPad volume.

I accept I shouldn’t have brought them to the appointment and I’m taking in points people have made. A pp mentioned insurance which I hadn’t considered.

I was posting about the way I was treated though, I was asking if I am unreasonable to be upset about it?
My daughters were really upset when we left especially from seeing me upset, I feel like it couldn’t have been handled better and they could have spoken to me in a kinder way.

The only person who should of handled it better is you. Service workers are not babysitters.

justanotherm · 29/09/2025 19:53

I feel like you were being extra unreasonable as it sounds like you let your kids watch their iPads in public without headphones?! That’s so, so rude. Please, if you’re going to take your kids with you to places at least don’t let them watch their iPads without headphones. It’s my pet peeve. I do feel like in this instance, a spa is a very different vibe to a nail bar. Really unreasonable to expect to take kids and to keep pushing after being told no.

Hoardasurass · 29/09/2025 19:54

OrlaMcCool · 29/09/2025 19:37

I went to the “spa” entrance to head to the reception area and said I had an appointment, I said “I hope you don’t mind my girls sitting quietly and waiting do you?”

The nail technician said “sorry but no kids are allowed in here so you will need to change your appointment”

I said that they wouldn’t be any bother and would sit quietly and have waited for me at my other appointments.

She repeated no kids were allowed and to come back another time.

I asked if they could just make an exception once and apologised and said I was sorry for not realising they didn’t allow children but they aren’t toddlers and would be quiet and said I had a special occasion and was really hoping I’d get my nails done for it.

The owner got involved and said I’d been told their policy and needed to accept it and make another appointment and was stood in a way like she was blocking the door as though I was going to push in or something! She had a very sharp tone and was acting like I’d been arguing or aggressive when I was just asking.

But I accept I should have just left it and not kept on asking after being told no. I just think they could have shown a bit more understanding it’s clear from these responses that I was wrong and I’ve said I will apologise.

Wow entitled much.
You were told no and kept trying it on anyway and expected an exception to be made just for you😱
Ofcourse the manager had to step in you'd been told no 3 times but kept pushing. You were bang out of order and are lucky that they're letting you rebook with your attitude

Fannyannie · 29/09/2025 19:55

I’m sure the technicians don’t normally enjoy chatting to your children. It just makes the entire process more tedious and stressful.

KatyaKanani · 29/09/2025 19:55

Acommonreader · 29/09/2025 19:51

Don’t play the ‘ be kind’ card.
You were not kind. You disrespected the staff and the rules of the business. You wanted special treatment. You cried and begged when you did not get your own way. Your actions upset your kids. Teach them by example to be respectful of others and deal with unexpected situations with grace and adaptability.

This. It's important to model good behaviour in front of your children.

KatyaKanani · 29/09/2025 19:56

Ladyzfactor · 29/09/2025 19:53

The only person who should of handled it better is you. Service workers are not babysitters.

It's so entitled to think that these women should supervise her daughters!
Also, no-one "adores" a stranger's children. They put up with them.

noctilucentcloud · 29/09/2025 19:58

OrlaMcCool · 29/09/2025 19:37

I went to the “spa” entrance to head to the reception area and said I had an appointment, I said “I hope you don’t mind my girls sitting quietly and waiting do you?”

The nail technician said “sorry but no kids are allowed in here so you will need to change your appointment”

I said that they wouldn’t be any bother and would sit quietly and have waited for me at my other appointments.

She repeated no kids were allowed and to come back another time.

I asked if they could just make an exception once and apologised and said I was sorry for not realising they didn’t allow children but they aren’t toddlers and would be quiet and said I had a special occasion and was really hoping I’d get my nails done for it.

The owner got involved and said I’d been told their policy and needed to accept it and make another appointment and was stood in a way like she was blocking the door as though I was going to push in or something! She had a very sharp tone and was acting like I’d been arguing or aggressive when I was just asking.

But I accept I should have just left it and not kept on asking after being told no. I just think they could have shown a bit more understanding it’s clear from these responses that I was wrong and I’ve said I will apologise.

I'm asking honestly here, what do you think they could have done to be more understanding? (That doesn't involve them saying yes your children can stay) Because I don't see what more they could've done - they didn't want (or couldn't have) your children there. You didn't take no for an answer, multiple times. Saying you need to rebook seems a reasonable response to me.

Vinvertebrate · 29/09/2025 19:58

Good grief, I pay through the nose for a spa/salon to get away from my own annoying DC. If I heard so much as a squeak from someone else’s crotch goblin when I was having a treatment, I’d be seriously pissed off.

And imagine if every customer brought 2 kids and 2 iPads (and no headphones) along. It’s not a fucking crèche.

JHound · 29/09/2025 20:00

I agree with the salon owner.
Parents who bring their kids to salons always insist their kids a little angels and won’t disturb anyone. I’m here to tell you you’re wrong really you’re wrong.

itsasmallworldafteralll · 29/09/2025 20:00

YABU. And the fact that you let your kids watch their iPads without headphones in any public space tells me that you’re entitled and think little of others around you. Even in a normal nail bar who wants to listen to that? Most people won’t say anything but they’ll all be irritated.

Skybluepinky · 29/09/2025 20:00

How irresponsible of you to allow your children to sit in all those fumes.
No one enjoys children hanging around things that aren’t meant for adults they felt sorry for them as you showed them you aren’t a responsible parent.

iamyourequal · 29/09/2025 20:00

YABU. Don’t take your kids to a spa, don’t have them in public shared spaces with ANY level of volume coming out of iPads. You may go through life oblivious to it, but it’s actually super annoying to many other people. Going to the spa/beauty salon is a treat for many women, who may even be relishing the time spent away from their own kids for a short while. They don’t want yours there, however lovely they may be.

Catlover465 · 29/09/2025 20:01

Horsehow · 29/09/2025 18:02

Baffled as to what’s so important about getting your nails done. You’re a grown adult. Set a better example to your kids.

👏👏

JHound · 29/09/2025 20:02

I explained I didn’t have a chance and that my daughters would be quiet and watch the lpad and I could turn the volume as low as possible or even turn it off, I was nearly in tears because I was embarrassed and frustrated.

Without headphones?? Oh you’re one of those people.

BeautifulRisk · 29/09/2025 20:03

My children would have hated being dragged to a nail bar after school. They were ready to come home after a long day.

KatyaKanani · 29/09/2025 20:03

Vinvertebrate · 29/09/2025 19:58

Good grief, I pay through the nose for a spa/salon to get away from my own annoying DC. If I heard so much as a squeak from someone else’s crotch goblin when I was having a treatment, I’d be seriously pissed off.

And imagine if every customer brought 2 kids and 2 iPads (and no headphones) along. It’s not a fucking crèche.

Ah, but hers are obviously special...

OrlaMcCool · 29/09/2025 20:05

I have got the point about the iPad volume.

I will make sure I always have headphones for the girls or I’ll mute the volume.

OP posts: