Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be annoyed at friend for taking her kid to A&E so often

188 replies

sellotape12 · 23/09/2025 10:01

We live at the top of a road and at the end is our local hospital. I have a fairly new Mum friend from preschool. A big personality, (possibly her Spanish roots) and quite the drama queen. I feel myself getting very very mildly irritated because she literally takes her kid to A&E every single month.
In the past 2-3 months she and her husband have taken the kid to A&E for

  • A fever. Hospital sent them home and said just use Calpol and get rest.
  • A bad repetitive cough. She was sent home for bed rest
  • A graze on her nose after she fell from a scooter. Could’ve been treated at home with basic first aid.
  • “Pains in her leg”. A&E doctors said it was growing pains.
  • fever from the injection site after having preschool jabs.

Each time we get the full story and I think she expects a flurry of attention. This isn’t a panic or anxious person who suffers from hypochondria. She treats the hospital as if it’s a walk-in GP clinic because of its proximity.

I’m pretty sure that in every single case she could’ve just googled it or used the helpful NHS website. I feel annoyed that she’s wasting the resources of actual urgent medical cases, but I don’t know if I’m being unreasonable in having this eye roll! How would you feel?

OP posts:
Daygloboo · 25/09/2025 10:37

MiddleAgedDread · 23/09/2025 10:03

is it a cultural thing too? I know someone who's Spanish and they were horrified that their baby didn't get to see a specialist paediatrician for their baby checks, to the point where they flew to Spain to see someone near their parents!

But let's face it, the NHS is a bit shit and these days if your leg has fallen off , you'd probably be lucky if the cleaner put a dab of bleach on the wound.

Maxorias · 25/09/2025 11:38

sellotape12 · 23/09/2025 11:42

She has a family doctor and is registered with our local GP practice. I think they don’t want to wait for the admin and time it takes to ask for a doctor’s appt. So when kid gets an ear infection, they take her to A&E for five hours rather than make a routine appointment. Or they call an ambulance. But like I said, husband is a Brit so it’s not 100% a cultural thing, they just want to be seen same day.

Edited

To be fair being seen the same day isn't an unreasonable expectation. A few weeks ago my son had otitis and was crying from the pain. Like hell was I going to let him suffer all day because no doctors could see him. Thankfully where I live I was able to get him seen at once. I did have to pay but my insurance reimbursed me.

Your not-friend clearly is a bit anxious around health and probably wasting her time (though we'd have to see the actual scrape to be fair), but the UK system does sound horrible based on what people say here ? I say this as a staunch supporter of socialized healthcare. I think it's awful that in the US diabetics don't get access to insulin and people die or see their quality of life impacted because they can't afford it.

There is a subreddit dedicated to hospital bills and it's frankly sobbering.

CommonAsMucklowe · 25/09/2025 14:12

sellotape12 · 23/09/2025 10:10

I haven’t mentioned it to her because I’m just not that kind of person. There’s always a selfie on Snapchat from the hospital waiting room that were expected to fawn over. And I just don’t like giving people unnecessary attention. She’s from a fairly wealthy family in Madrid (I think) and I think they were just used to having healthcare on the spot when they were growing up. I don’t know if she’s put two and two together that ours is a public health system and is under so many struggles. But the husband is British and never lived anywhere else and he’s all over it too. When the scooter thing happened, they literally called an ambulance. If it was me or if it had been my mum, we would’ve got out our really good first aid kit, some Calpol, a gauze pad maybe and had lots of cuddles.

Edited

They called an ambulance for that??? As an ex ambulance staff employee that is ridiculous. Id like to think the crew told her a thing or two. I would have done.

Mindyourfunkybusiness · 25/09/2025 19:47

CommonAsMucklowe · 25/09/2025 14:12

They called an ambulance for that??? As an ex ambulance staff employee that is ridiculous. Id like to think the crew told her a thing or two. I would have done.

Where I am in eu, people called ambulance when a man fell off his bike. He was fine 😶he got a whole checkover and then was released from the ambulance to go home. Imagine having resources for that! On top, when there's nothing else going on - I've seen them helping in a&e so giving medication, checking on stats and going to get the Dr if needed. It blows my mind!

JustMeAndTheFish · 26/09/2025 09:22

I know adults who do exactly the same, it’s not a successful week without a trip to A&E.

CommonAsMucklowe · 26/09/2025 11:35

Mindyourfunkybusiness · 25/09/2025 19:47

Where I am in eu, people called ambulance when a man fell off his bike. He was fine 😶he got a whole checkover and then was released from the ambulance to go home. Imagine having resources for that! On top, when there's nothing else going on - I've seen them helping in a&e so giving medication, checking on stats and going to get the Dr if needed. It blows my mind!

They are problem doing that because they haven't officially handed the patient over to A/E staff and are waiting to do so. The patient remains under Ambulance care until signed over. They are not necessarily helping out in A/E and I have never heard of that happening, probably for insurance reasons.

Eixample · 26/09/2025 12:10

CommonAsMucklowe · 26/09/2025 11:35

They are problem doing that because they haven't officially handed the patient over to A/E staff and are waiting to do so. The patient remains under Ambulance care until signed over. They are not necessarily helping out in A/E and I have never heard of that happening, probably for insurance reasons.

She’s talking about a different country though. Where I live, a nurse comes on the ambulance rather than a paramedic, for example, but I haven’t heard of that in the UK

CandleMug · 26/09/2025 12:13

Polyestered · 23/09/2025 10:07

There is a huge cultural element to expectations in health care. Many Europeans, especially Eastern Europeans, have different culture norms which include prescriptions and ‘specialists’ for everything. For example, expecting antibiotics or ‘tonics’ for coughs and colds.

I agree with you, your friend sounds like she is wasting a&es time.

Eastern Europe? That’s surprising considering it’s considered the poorest part of Europe. Lucky them to have specialists available with such ease

Eixample · 26/09/2025 13:02

CandleMug · 26/09/2025 12:13

Eastern Europe? That’s surprising considering it’s considered the poorest part of Europe. Lucky them to have specialists available with such ease

I think things have changed a little in the last years; some parts of the UK would love to have the living standards of parts of Eastern Europe now.

CandleMug · 26/09/2025 13:07

Eixample · 26/09/2025 13:02

I think things have changed a little in the last years; some parts of the UK would love to have the living standards of parts of Eastern Europe now.

I don’t disagree with that and to think how rich the UK apparently is, yet poorer countries clearly use their money better and make things better for their citizens. Our government should take note.

Eixample · 26/09/2025 14:54

CandleMug · 26/09/2025 13:07

I don’t disagree with that and to think how rich the UK apparently is, yet poorer countries clearly use their money better and make things better for their citizens. Our government should take note.

We get the government we vote for and many people in the UK (and worldwide) are increasingly persuaded to vote in opposition to their own interests.

CandleMug · 26/09/2025 16:02

Eixample · 26/09/2025 14:54

We get the government we vote for and many people in the UK (and worldwide) are increasingly persuaded to vote in opposition to their own interests.

I agree with that too, however I will add that the choices we have are all shight, so it’s like picking the best of a bad bunch! The whole system needs overhauled

MrsB74 · 08/11/2025 12:07

I work in an acute Trust. This kind of behaviour is what is crippling hospitals - BUT GPs absolutely need to shoulder a lot of the blame. If people could get appointments more easily they wouldn’t be attending A&E for minor injuries and illnesses. To be fair, our GP surgery is pretty good especially where children are concerned. Why isn’t she using a walk in centre instead? A&E is meant to be for life threatening injuries/conditions, bone breaks etc. I’m amazed she isn’t immediately turned away by triage.

New posts on this thread. Refresh page