Page 6 | Am I being dramatic or was this a bit aggressive

ThatKeenJadeLeader · 2025-08-05T10:20:36+00:00

I have been having therapy for 6 months. Not missed a session or a payment. I live in an area where I depend on WiFi as mobile data is awful. Went to log into my session and my Teams wouldn’t load. Tried rebooting etc, eventually got back online after 7 minutes but the teams wouldn’t load. Don’t have the therapists number so went to send an email apologising and saying I was trying to get on and couldn’t. Was met by an email stating she had waited on call for 5 minutes, this slot could have been used by another person in need and I’m to make full payment for the session within 5 days or she’ll pass to a debt collection agency and all future planned sessions are now cancelled. This happened within literally 10 minutes of me trying to get online. I replied saying I had had some slight trouble getting onto the call and just made the payment. She then replied saying it’s fine! Did I want her to call me to use the last 30 minutes of the session. I did not. Am I being dramatic or is this really aggressive over ten minutes. I’ve always paid and I’ve been speaking to her for 6 months. Im really put off now and don’t want to speak to her anymore. I fully understand she has a business to run but as a client who’s been with her that long it’s a bit OTT?

MyLimeGuide · 10/08/2025 20:51

bumpertobumper · 09/08/2025 21:56

I’m a therapist, if a client is ten minutes late I call or message to see if they are ok.
Yes, the contract is to pay for missed sessions but her email does seem harsh.
Having said that it could be useful for you to have another session and talk it through with her how it made you feel etc. Depending on what you’re working on, would it be helpful for you to stand up for yourself and discuss it with her?

Great! Pay for another therapy session with her to discuss how the therapist made her feel shit!!

3rdtimelucky73 · 10/08/2025 23:31

Balloonhearts · 06/08/2025 22:07

I'd send her an email outlining how rude, aggressive and unprofessional her message was and that you will be finding another counsellor and reporting her to her governing body. Absolutely unacceptable and she needs telling!

I've had trouble getting on calls before and usually my therapist will text me asking if I'm OK.

Occasionally I have a full on week and even forget to send the payment over until stupid o clock in the morning the day of the next session. He's had many a bank transfer at 2 in the morning. Never even commented, except to ask if I was having trouble sleeping.

Quite. The relationship with a therapist is very particular, built on trust. After six months of being punctual and paying a not inconsiderable amount of money is this utterly appalling.

Sherrijames138 · 11/08/2025 03:20

Yours is one of the only reasonable replies I've seen on this post!! As you stated, these are standard T & C's that OP most likely agreed to when beginning therapy.

Sherrijames138 · 11/08/2025 03:28

What does it specify in your T & C's? Sounds pretty standard. These emails go out automatically when a client days to connect after X account is minutes. It's not a though she chooses this email especially for you.

Your therapist isn't doing this TO YOU - it is simply policy. She was more than considerate in telling you you didn't need to pay and offering to see you for the remainder of your scheduled time slot.

The therapist isn't being rude or aggressive. She isn't your FRIEND! She is a licensed professional providing a service following guidelines you both agreed to.

Sadly, far too many of the replies on this post make it glaringly obvious why some individuals could truly benefit from therapy. Advising the OP to aggressively email their therapist, to "fire her", and those generally supporting their viewpoint that they are somehow a victim of an evil, money-hungry therapist who is out to get OP, is extremely unhinged.

reversegear · 11/08/2025 03:30

Wow mine sent me a really caring email asking if I was ok and she was concerned as I totally missed an in person session, and I had just not looked at my diary.

She she was worried about me as it was out of character. If I’d had that email after 5 minutes I wouldn’t go back.

Arran2024 · 11/08/2025 08:34

Sherrijames138 · 11/08/2025 03:28

What does it specify in your T & C's? Sounds pretty standard. These emails go out automatically when a client days to connect after X account is minutes. It's not a though she chooses this email especially for you.

Your therapist isn't doing this TO YOU - it is simply policy. She was more than considerate in telling you you didn't need to pay and offering to see you for the remainder of your scheduled time slot.

The therapist isn't being rude or aggressive. She isn't your FRIEND! She is a licensed professional providing a service following guidelines you both agreed to.

Sadly, far too many of the replies on this post make it glaringly obvious why some individuals could truly benefit from therapy. Advising the OP to aggressively email their therapist, to "fire her", and those generally supporting their viewpoint that they are somehow a victim of an evil, money-hungry therapist who is out to get OP, is extremely unhinged.

There are ways of wording things even if you do believe that it's ok to send the Ts & Cs info rather than a concerned email.

This is a harsh email by any standards, more like getting a parking ticket, not part of a therapeutic relationship.

Yes, the therapist is entitled to send it but the client can now decide if she wants to continue.

Champersandfizz · 11/08/2025 11:00

Sherrijames138 · 11/08/2025 03:28

What does it specify in your T & C's? Sounds pretty standard. These emails go out automatically when a client days to connect after X account is minutes. It's not a though she chooses this email especially for you.

Your therapist isn't doing this TO YOU - it is simply policy. She was more than considerate in telling you you didn't need to pay and offering to see you for the remainder of your scheduled time slot.

The therapist isn't being rude or aggressive. She isn't your FRIEND! She is a licensed professional providing a service following guidelines you both agreed to.

Sadly, far too many of the replies on this post make it glaringly obvious why some individuals could truly benefit from therapy. Advising the OP to aggressively email their therapist, to "fire her", and those generally supporting their viewpoint that they are somehow a victim of an evil, money-hungry therapist who is out to get OP, is extremely unhinged.

This.

I do wonder about this narrative, which I have mentioned before. I would very much like the OP to post the message the therapist sent.

Therapists are very used to asking clients about any previous therapy and hearing 'oh yes, I stopped seeing my previous therapist because they did x terrible thing' or 'y terrible thing' and they then know they are going to be the therapist who did 'z thing' in another 6 months time.

This sounds literally incredible to me, though I don't wish to invalidate anyone here, no less the OP.

I just wonder.....

Fern346 · 11/08/2025 11:17

I wouldn’t feel comfortable with this therapist and would have to go elsewhere, definitely a way to ruin the relationship! You’ve paid for that hour, it’s your time to do with as you wish.

yorcie · 16/08/2025 07:40

Two words that don't go together there, Therapist AND aggressive, she's not a very good therapist if she demonstrates a lack of empathy and understanding. I wouldn't touch her with a barge pole....oh and it will cost her quite a bit to go to a debt collection agency so that probably wouldn't happen. Just leave her alone and give her a TRUTHFUL but bad review

MyHappyPanda · 23/08/2025 19:31

What does your contract say?