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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want my parcel - woman denying accepting it but I have a photo..

486 replies

BitOutOfPractice · 26/05/2025 16:28

I ordered some stuff off sports direct (about £20 worth) and, because I haven’t ordered off there for a couple of years, stupidly got it sent to my old address which was stored on the web site. Yes I know it’s annoying and stupid so I don’t need that lecture.

So once I clocked on what had happened, I went round there to collect it - couple of days later. The woman who bought the house off me completely denies having received it, despite the courier’s photo showing it being accepted at the front door. I can see two sets of children’s feet at the door on the picture. I obviously recognise the doorstep - I lived there for nearly 20 years.

Please note, I did not shout or accuse, I was very polite, I said I was “puzzled” and that there must have been some sort of confusion but she was adamant she hadn’t had it. It was a shoe box sized parcel so not massive to store and not easy to lose either.

Do you clever lot have any idea if there’s anything I can do?

I half expected her to come to the door wearing my gym gear 😆

OP posts:
cordeliavorkosigan · 26/07/2025 00:49

I think it's not your role to decide based on what you think is or isn't a waste of police time. None of us have the information needed to determine whether it's a waste of their time. If they think it's worth their time it's hard to imagine it's just this one isolated incident, but their time management is on them.
Keep the updates coming :)

TheBroonOneAndTheWhiteOne · 26/07/2025 01:05

Placemarking, to find out the outcome

ohnotthisagain2025 · 26/07/2025 01:10

BitOutOfPractice · 25/07/2025 15:09

I know but she must be worried sick. I think that’s punishment enough.

Im quietly impressed at the police officer who is chasing this up though.

No, it's not punishment enough, she's a lying thieving cow. Nobody acts like this as a one off, this is her m.o. Let them pursue it to the bitter end, come what may, and do not feel any pity for her. Maybe then - just maybe - she will think twice the next time. A warning is nothing at all to thieving cretins like this.

TatteredAndTorn · 26/07/2025 02:45

BitOutOfPractice · 25/07/2025 16:51

The downside for me is the stress of the whole thing - I mean I’m still sleeping soundly at night but going to court would be stressful. I’ve been a witness twice before and it is quite stressful. And I have other things going on right now that are stressful enough. (Apologies for all the “stressful”s.)

I also do think this is very disproportionate for the (alleged) crime. I feel a bit guilty like I’ve wasted police time.

And I'm sure she’s living to regret it now, she must be really stressed about it.

god it’s terrible having a conscience unlike her!

Well you will have wasted police time if you drop it now! I think I’d be quite annoyed if I was on this case and had taken the time to follow it up for you and you then backed out!

i am finding it very reassuring that the police are actually doing something for a change!

Koazy · 26/07/2025 08:13

Maybe she’s got form for it or shoplifting in general and the police have had enough of her.

AuntyDepressant · 26/07/2025 08:29

Gabitule · 25/07/2025 22:07

This is what I would do! You can restate the obvious that you have photo evidence that then children received the parcel and give them 48 hours to jog their kids’ memory about where the parcel might be. Leave your phone number (or offer to go there again in person). If no change in 48 hours, call the police and be insistent! I know it’s only £20 but it is WRONG to take other people’s belongings so they need to be taught a lesson

What I’d do is just read the thread. Then I might find out there’s actually been several updates already.

Beachtastic · 26/07/2025 09:43

Ihateslugs · 25/07/2025 23:58

I suspect it might be that your complaint is part of a bigger crime, the woman might be known to the police and added your crime to the other ones to be able to bring a persecution. This happened to me once.

My Mum was scammed on her door step by a man asking for money to pay his train fare to get the train to Leeds to collect the body of his wife who had died there! She fell for it but on turning round to find her purse she shut the door then forgot about him! She did have Alzheimer’s and we’d installed a door camera to keep an eye on her so had a recording.

As I was driving to Mums that evening to cook her tea I spotted a couple of police walking near by and stopped to chat to them and showed them the video. They knew the man as he was local and often seen begging for money or shop lifting to fund his drug addiction. I gave them a copy of the video and a few weeks later was asked to go to court as a witness, along with some other people who had reported him. Mine was good evidence due to the video so it was shown in the court room but I was not actually called as a witness as the magistrates referred the case to the Crown Court based on other evidence. When he later appeared in court, the evidence I provided, together with other cases, were kind of lumped together to get him a longer sentence. The police were very grateful for the recording as he could not deny the offence like e did some other ones.

That's actually a brilliant tactic ... mental note to pretend to have Alzheimer's if beggars or Jehovah's Witnesses turn up on my doorstep!

Sorry to hear about your mum though 💗

Gloriia · 26/07/2025 10:07

TatteredAndTorn · 26/07/2025 02:45

Well you will have wasted police time if you drop it now! I think I’d be quite annoyed if I was on this case and had taken the time to follow it up for you and you then backed out!

i am finding it very reassuring that the police are actually doing something for a change!

Surely 'being on the case' would involve ringing the person and asking if they had the item? I don't think it would be a complex investigation involving forensics, csi and teams of detectives.

The op has said she is now stressed with it all. Life it too short, write off the lost 20 quid item and ensure delivery details are correct going forward would be my advice.

WowIlikereallyhateyou · 26/07/2025 10:39

woodlandcalm · 25/07/2025 20:27

It's great your local police have taken seriously and progressed it. Hopefully more forces will start doing the same as all the low level crime going unaddressed is rotting away at societies roots.
Fingers crossed shoplifting is next on the list because we're all paying for that with higher prices.

Absolutely, but people seem happy to never do anything about it and the they complain everything is so expensive!

mcmooberry · 26/07/2025 11:52

Don't doubt yourself OP! The police must (surely, hopefully) believe they stole it or they wouldn't be planning to prosecute someone.
Like you, I would take a thief over a liar, she deserves to be prosecuted for lying.
Unless the kids took it and opened it secretly then destroyed the evidence? if that happened then maybe the police coming round will have scared the Bejesus out of them and will deflect them from a life of crime so there's that.

Gloriia · 26/07/2025 11:57

mcmooberry · 26/07/2025 11:52

Don't doubt yourself OP! The police must (surely, hopefully) believe they stole it or they wouldn't be planning to prosecute someone.
Like you, I would take a thief over a liar, she deserves to be prosecuted for lying.
Unless the kids took it and opened it secretly then destroyed the evidence? if that happened then maybe the police coming round will have scared the Bejesus out of them and will deflect them from a life of crime so there's that.

We have parcels delivered every single day. Some get put in the correct places, others don't. All the residents of the house <where this parcel was correctly addressed to> need say is oh sorry we were mistaken should a csi squad land on their doorstep.

Wnat a massive waste of everyone's time

Goldengirl123 · 26/07/2025 13:48

The police will sort it out as it’s theft

Allseeingallknowing · 26/07/2025 15:32

Gloriia · 26/07/2025 11:57

We have parcels delivered every single day. Some get put in the correct places, others don't. All the residents of the house <where this parcel was correctly addressed to> need say is oh sorry we were mistaken should a csi squad land on their doorstep.

Wnat a massive waste of everyone's time

Not a waste of time- this is a case of theft!

AskingQuestionsAllTheTime · 26/07/2025 15:38

I'm a bit confused about the idea that this woman makes a habit of stealing other people's parcels; presumably only the OP sold her the house, so there can't be that many people getting things sent to that address by accident because they used to live there.

Gloriia · 26/07/2025 16:40

Allseeingallknowing · 26/07/2025 15:32

Not a waste of time- this is a case of theft!

It was delivered to the correct address, the op's mistake. If it had gone to a neighbour as the op was out fine but it was the op's responsibility to make sure delivery address was correct.

It's like when folk do a bank transfer to the wrong account no one sends the police round it is written down as user error.

Allseeingallknowing · 26/07/2025 16:46

Gloriia · 26/07/2025 16:40

It was delivered to the correct address, the op's mistake. If it had gone to a neighbour as the op was out fine but it was the op's responsibility to make sure delivery address was correct.

It's like when folk do a bank transfer to the wrong account no one sends the police round it is written down as user error.

It had the OP’s name on it, so clearly it did not belong to the woman who moved there. I had the same scenario and the Police agreed with me.

WiddlinDiddlin · 26/07/2025 16:55

Gloriia · 26/07/2025 16:40

It was delivered to the correct address, the op's mistake. If it had gone to a neighbour as the op was out fine but it was the op's responsibility to make sure delivery address was correct.

It's like when folk do a bank transfer to the wrong account no one sends the police round it is written down as user error.

That simply means it is not the courier or sellers problem to resolve.

It doesn't mean the recipient isn't guilty of theft if they keep the parcel.

In your bank transfer analogy - the bank is not at fault, the money was sent to the bank account specified. However if the recipient is not the intended recipient and they try to keep the money, they're guilty of theft.

Rosscameasdoody · 26/07/2025 17:12

Gloriia · 26/07/2025 16:40

It was delivered to the correct address, the op's mistake. If it had gone to a neighbour as the op was out fine but it was the op's responsibility to make sure delivery address was correct.

It's like when folk do a bank transfer to the wrong account no one sends the police round it is written down as user error.

No. The courier has no responsibility because they delivered to the correct address, but that doesn’t absolve the woman herself. She took the parcel in, there are photos to prove it and she’s denying any knowledge of it. It’s theft.

Rosscameasdoody · 26/07/2025 17:14

AskingQuestionsAllTheTime · 26/07/2025 15:38

I'm a bit confused about the idea that this woman makes a habit of stealing other people's parcels; presumably only the OP sold her the house, so there can't be that many people getting things sent to that address by accident because they used to live there.

Possibly taking delivery of neighbours parcels when they’re out and then denying all knowledge ? There was a thread on MN recently from an OP who had to specify with couriers that they were not to deliver to her neighbour as she wouldn’t hand parcels over.

AskingQuestionsAllTheTime · 26/07/2025 17:16

Rosscameasdoody · 26/07/2025 17:14

Possibly taking delivery of neighbours parcels when they’re out and then denying all knowledge ? There was a thread on MN recently from an OP who had to specify with couriers that they were not to deliver to her neighbour as she wouldn’t hand parcels over.

Edited

Ah, that makes some sense of it. Thank you!

Iloveloveisland · 26/07/2025 17:41

There is a well known scam where people order goods to be delivered to someone else's house. They then send someone round purporting to be a courier to collect it saying it has been delivered in error. Then the perpetrators extorts money from the hapless recipient accusing them of theft.
I suspect this might be what the police suspect the OP of. I can see why else they would be involving themselves

Allseeingallknowing · 26/07/2025 18:28

Iloveloveisland · 26/07/2025 17:41

There is a well known scam where people order goods to be delivered to someone else's house. They then send someone round purporting to be a courier to collect it saying it has been delivered in error. Then the perpetrators extorts money from the hapless recipient accusing them of theft.
I suspect this might be what the police suspect the OP of. I can see why else they would be involving themselves

I don’t believe the police suspect her at all!

AskingQuestionsAllTheTime · 26/07/2025 18:48

I really don't see how that would work in this case, since OP has a photograph of the parcel being accepted and therefore it seems likely the people at her old house would still have that parcel two days later and could simply give it to her – or if really exasperated, send it back to the person who sold it. OP was not pretending to be a courier; she was the person who sold them the house and they ought to have known perfectly well who she was. And since presumably the police have OP's name and address, the scam is a non-starter.

llizzie · 26/07/2025 20:29

BitOutOfPractice · 28/05/2025 13:45

I’m really not letting it get me down. I’m not quite sure where you’ve extrapolated that from my posts. I specifically said I’ve been laughing about it.

I only keep coming back to this thread because I keep getting tagged / quoted (understandably as I’m the op!)

and aibu would be dead on its arse if people didn’t post about inconsequential annoyances, and then where would we be eh?

Edited

Look at it this way: that woman has given you a new experience in life, and going to court will give you something to talk about for years.

Can't you imagine your grandchildren sitting round the fire on Christmas Eve saying to you?: ''Tell us about the time you went to court''!

How can you not want to do it? Don't think about the stress, think about the triumph at the end of it.

Iloveloveisland · 26/07/2025 23:02

AskingQuestionsAllTheTime · 26/07/2025 18:48

I really don't see how that would work in this case, since OP has a photograph of the parcel being accepted and therefore it seems likely the people at her old house would still have that parcel two days later and could simply give it to her – or if really exasperated, send it back to the person who sold it. OP was not pretending to be a courier; she was the person who sold them the house and they ought to have known perfectly well who she was. And since presumably the police have OP's name and address, the scam is a non-starter.

You clearly don't understand how the scam works
Of course the op has a photo, because the parcel is genuinely delivered. The accomplice picks it up an hour or so later saying its been wrongly delivered.. I don't think the op is a scammer but I can see how the police might think she is.