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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want my parcel - woman denying accepting it but I have a photo..

486 replies

BitOutOfPractice · 26/05/2025 16:28

I ordered some stuff off sports direct (about £20 worth) and, because I haven’t ordered off there for a couple of years, stupidly got it sent to my old address which was stored on the web site. Yes I know it’s annoying and stupid so I don’t need that lecture.

So once I clocked on what had happened, I went round there to collect it - couple of days later. The woman who bought the house off me completely denies having received it, despite the courier’s photo showing it being accepted at the front door. I can see two sets of children’s feet at the door on the picture. I obviously recognise the doorstep - I lived there for nearly 20 years.

Please note, I did not shout or accuse, I was very polite, I said I was “puzzled” and that there must have been some sort of confusion but she was adamant she hadn’t had it. It was a shoe box sized parcel so not massive to store and not easy to lose either.

Do you clever lot have any idea if there’s anything I can do?

I half expected her to come to the door wearing my gym gear 😆

OP posts:
MoominUnderWater · 30/05/2025 18:03

Excellent, hope she crumples under pressure and hands the parcel over.

MummoMa · 30/05/2025 22:18

Someone once sent a parcel to an old address of mine. It had been signed for. The police said, if I made a statement, they would go around and search and charge them with theft if they found the items. So it does get taken seriously.

timechecknow · 31/05/2025 06:19

Floatlikeafeather2 · 29/05/2025 23:23

This exact scenario has been tested in court? Are you sure? That the purchaser gave the seller the wrong address, the seller gave the courier the address that the buyer had given to them and the courier delivered to that address and can provide photographic evidence of the item being received? I find that hard to believe. How is it anyone's fault other than the purchaser's, who made the mistake of providing the wrong address? The onus is on the seller to get the goods to the buyer at the address the buyer has provided (which is why the buyer should not chase the courier but the seller, who has the contract with the courier) but I don't believe any court would find in favour of the buyer if the problem has been caused by the buyer giving incorrect information.

Yes Ive just asked some colleagues (based in another country but all trained in uk common law) and mistaken identity not counted as unsolicited goods therefore theft

Floatlikeafeather2 · 31/05/2025 08:52

timechecknow · 31/05/2025 06:19

Yes Ive just asked some colleagues (based in another country but all trained in uk common law) and mistaken identity not counted as unsolicited goods therefore theft

Edited

Could you explain your answer please. I can't really make sense of it.

timechecknow · 31/05/2025 09:12

Floatlikeafeather2 · 31/05/2025 08:52

Could you explain your answer please. I can't really make sense of it.

Sorry but isnt it pretty self explanatory? Accepting goods in the case of mistaken identity doesnt fall under the category of receiving unsolicited goods and therefore can constitute theft

healthybychristmas · 31/05/2025 09:22

That's so interesting that the police are going around. I would love to be a fly on the wall for that!

SunnySideDeepDown · 31/05/2025 09:26

timechecknow · 31/05/2025 09:12

Sorry but isnt it pretty self explanatory? Accepting goods in the case of mistaken identity doesnt fall under the category of receiving unsolicited goods and therefore can constitute theft

FYI, it wasn’t clear the first time. You’re talking to members of the public, not police officers.

BitOutOfPractice · 31/05/2025 10:26

I have no news to update, I'm afraid. She might’ve been out because it’s half-term.

OP posts:
ThrowawayAccount29 · 31/05/2025 10:47

Yet another thief (possibly on Vinted) I’m always suspicious of the sellers where 90% of their stuff is ‘brand new with tags’. I mean seriously, are we expected to believe that they order stuff, pay for it, decide they don’t like it and then don’t return for a refund 🙄 🙄

With the amount of parcels I see being left on people’s front doorsteps, these people must have a field day stocking up their ‘online shops’.

Greenkindness · 31/05/2025 11:06

ThrowawayAccount29 · 31/05/2025 10:47

Yet another thief (possibly on Vinted) I’m always suspicious of the sellers where 90% of their stuff is ‘brand new with tags’. I mean seriously, are we expected to believe that they order stuff, pay for it, decide they don’t like it and then don’t return for a refund 🙄 🙄

With the amount of parcels I see being left on people’s front doorsteps, these people must have a field day stocking up their ‘online shops’.

I have ADHD and I often either forget to return stuff till it’s too late, or lose the receipt. So I do sell it on eBay or Vinted to try and recoup some of the cost.

I’m sure that’s not everyone but it is the situation for some people. It’s not all stolen stuff.

Koazy · 31/05/2025 11:16

I think she’ll be shocked when the old bill knock her up

Floatlikeafeather2 · 31/05/2025 11:21

timechecknow · 31/05/2025 09:12

Sorry but isnt it pretty self explanatory? Accepting goods in the case of mistaken identity doesnt fall under the category of receiving unsolicited goods and therefore can constitute theft

I thought I must be mistaken. So you're saying that the woman at OP's old property is guilty of theft. That is what we are all saying. That's not the point I was arguing. My point is that OP can't claim non receipt of goods against SD because they have been delivered to the address provided by OP. Some people seem to think she can just claim from SD because someone has stolen them. She can't.

TroysMammy · 31/05/2025 12:23

Greenkindness · 31/05/2025 11:06

I have ADHD and I often either forget to return stuff till it’s too late, or lose the receipt. So I do sell it on eBay or Vinted to try and recoup some of the cost.

I’m sure that’s not everyone but it is the situation for some people. It’s not all stolen stuff.

Or like me buy summer clothes hoping the sun will shine again - but it doesn't and then lose 2 stone by the next summer and the clothes don't fit.

Kathbrownlow · 31/05/2025 12:41

I am a bit of a shopaholic (working on it) and too often I buy something and look at it for a while without wearing it. It's like I have to own it, but not damage it by wearing it (weird upbringing).

When my closet won't take any more clothes, I sell my bnwt clothes/shoes on Vinted for a fraction of what I paid for them. It's madness I know, but I am not a thief.

EstherGreenwood63 · 31/05/2025 13:26

I am loving your work OP. Get the thieving scumbags!

DeSoleil · 31/05/2025 13:43

I really hope that the police take a heavy handed approach to this utter scumbag who has your parcel.

To want my parcel - woman denying accepting it but I have a photo..
PeachPumpkin · 31/05/2025 13:47

I’m hoping she opens the door wearing the items. Even if OP doesn’t get the items back, it’ll likely panic the parcel thief.

WiddlinDiddlin · 31/05/2025 14:19

Damn, now I am thinking I should have reported the misdelivery (I had put the right address in, however it was delivered to SameNumber Neighbouring Street) of my giant granny pants...

Home owner at the address shown on the delivery GPS, with the matching front door to the one in the photo (which is the same number as my house) hid both times my DP went round.

I hope my giant pants chafe her arse. I did get a replacement pair from the Giant Pants Company, but thats not really the point. As you say @BitOutOfPractice its the lies, and the stealing. Gets right on your pip, gets your dander right up!

I'd have liked to see the popo wham ram the door - COME OUT WITH THE PANTS UP... RELEASE THE PANTS...

Ugh.

IHaveAlwaysLivedintheCastle · 31/05/2025 14:26

WiddlinDiddlin · 31/05/2025 14:19

Damn, now I am thinking I should have reported the misdelivery (I had put the right address in, however it was delivered to SameNumber Neighbouring Street) of my giant granny pants...

Home owner at the address shown on the delivery GPS, with the matching front door to the one in the photo (which is the same number as my house) hid both times my DP went round.

I hope my giant pants chafe her arse. I did get a replacement pair from the Giant Pants Company, but thats not really the point. As you say @BitOutOfPractice its the lies, and the stealing. Gets right on your pip, gets your dander right up!

I'd have liked to see the popo wham ram the door - COME OUT WITH THE PANTS UP... RELEASE THE PANTS...

Ugh.

Your situation is different. The courier made a mistake- the seller is bound to redo the order. There was no need to send your husband round.

As far as the recipient is concerend - who knows? She may have contacted the company who could have arranged a return at their cost or told her to keep the parcel.

WiddlinDiddlin · 31/05/2025 14:36

I am aware it's different, it was more an 'amusing solidarity' comment, not a 'oh the same thing happened to me' one, and no she didn't send them back (it's a small company, they're very lovely, I checked).

I sent my DP round because I really needed the pants and it was the friday before a bank holiday weekend, and I had no idea she was going to hide. Whilst I don't know her, I do know she gets frequent food deliveries and is normally chatty and confident, so not some terrified MN recluse that never answers the door.

If you knew your order had been misdelivered a few hundred yards away, would you seriously NOT pop round and ask for your parcel?!

After the second time he went round and it was obvious she was in but hiding, we gave up on knocking, put a note through asking they be returned (a 1 min walk away!) and when they did not reappear I asked for a replacement pair, but it's pissed me off, they're MY pants! Who steals someone elses pants!? (Yes she's of a size that my giant pants would fit her too.)

HotCrossBunplease · 31/05/2025 14:45

Wow. I don’t come on MN much any more but am delighted with your most recent updates @BitOutOfPractice - or BOOP as I fondly know you from the Archers threads 😀.

I have a feeling she wasn’t in and they probably won’t go back again but am holding out for an update anyway.

And I particularly enjoyed the peak Mumsnet curse of “I hope the fake Saltwater sandals give her blisters”!

BitOutOfPractice · 31/05/2025 14:50

WiddlinDiddlin · 31/05/2025 14:19

Damn, now I am thinking I should have reported the misdelivery (I had put the right address in, however it was delivered to SameNumber Neighbouring Street) of my giant granny pants...

Home owner at the address shown on the delivery GPS, with the matching front door to the one in the photo (which is the same number as my house) hid both times my DP went round.

I hope my giant pants chafe her arse. I did get a replacement pair from the Giant Pants Company, but thats not really the point. As you say @BitOutOfPractice its the lies, and the stealing. Gets right on your pip, gets your dander right up!

I'd have liked to see the popo wham ram the door - COME OUT WITH THE PANTS UP... RELEASE THE PANTS...

Ugh.

Im not confident I will ever see my saltwater knock offs. May they rest in peace. <genuflects> but it’s been a wild ride so far.

and I promise not to be one of those arseholes that never updates the thread. There’ll be no Victorian safes on my watch.

OP posts:
FeralWoman · 31/05/2025 15:32

Victorian safe? Is that some sort of MN Classics reference?

Hope you get your goods @BitOutOfPractice.

timechecknow · 31/05/2025 15:48

SunnySideDeepDown · 31/05/2025 09:26

FYI, it wasn’t clear the first time. You’re talking to members of the public, not police officers.

I'm in law (not even that field of law so just as novice as anyone else here) and hardly a police officer, but I still dont see what was hard to grasp but ok ok lol whatever

Thanksforyourlackofthought · 31/05/2025 16:07

My postie delivered a Christmas present I'd ordered to the wrong house last Christmas. I saw the photo, didn't recognise the door, called the sorting office. They called me back and said the postie had the gps coordinates of where they had left it and would be going back. Called me the next day to say that the home owner denied all knowledge despite the postie showing them the photo and telling them he was the one that had delivered it. Apparently she was quite stroppy about it. Purchase from Fatface. They replaced it.

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