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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Male staff member in store

310 replies

Pbjsand · 18/05/2025 09:32

Not sure if IAMBU about this, but it irritates me to no end:

I often go to a store for groceries. The store has taken to putting a male member of staff at the door (not security) to greet customers. I’m usually rushing in and out after/before school run and every.single.time. I have this man in my face saying hello as I enter and goodbye 5-10 mins later as I leave.

I feel harassed and like I’m forced to interact with an unknown man for no apparent reason when I just want to get on with my shopping, even when I make a point of looking away, trying to enter the store as far as possible from where he’s standing. It makes me so uncomfortable but I can’t put my finger on why.

OP posts:
Waterbaby41 · 18/05/2025 11:22

What a strange reaction.

MyrtlethePurpleTurtle · 18/05/2025 11:23

Pbjsand · 18/05/2025 10:57

It would make a HUGE difference to me if it were a woman! It is because you know when someone has their eye on you/is checking you out (cringing so hard at this) and it makes me feel uncomfortable that I have to greet him on top of it!! (couldn’t really put my finger on why it was bothering me until this thread/comment made me think deeper!)

So was he checking you out, eying you up and down?

Wavescrashingonthebeach · 18/05/2025 11:23

I do understand your point. Sometimes when I am really not in the mood for interacting with any humans other than my children i just use self service checkouts.
I also like to buy shoes from places where all the sizes are out and you don't have to ask.
I haven't shopped at Lush for years for many reasons but also used to hate their in your face fake cheerful over the top customer service.
I want to be left alone when I shop unless I specifically ask for advice.
Introverts of the world unite 😂

Koalafan · 18/05/2025 11:24

Butchyrestingface · 18/05/2025 11:17

Of course people can talk to each other if they want to, my point really is that some folk may struggle for reasons we don't understand. Us not understanding doesn't mean it's not real to them. Diminishing a person's worries doesn't make them magically evaporate, sadly.

It's not really a question of doubting that some people struggle with this. It's the fact that someone has actually started a thread to ask if they are BU in having an issue with it. OP used phrases like feeling 'harassed' and 'forced' to interact.

Surely you would KNOW that yes, this is, for whatever reason, an issue for me but it's MY problem and this person is simply doing their job, they are not doing anything wrong? That in reality he is not in fact 'harassing' her or 'forcing' her to interact.

If anything, that's the bit I think someone needs help with - to be able to recognise ordinary, non-nefarious interactions. Otherwise the world will surely continue to feel like a terrifying, hostile place.

Edited

Sadly, the world is a terrifying a hostile place for some people, others telling them that it's fine for them doesn't help. OP isn't being unreasonable to acknowledge her feelings, but she probably needs to try to work through them. I hate forced interaction, so I ignore it mostly, but apparently that makes me rude.

phoenixrosehere · 18/05/2025 11:24

Vroomfondleswaistcoat · 18/05/2025 11:11

It's not rude not to interact. I get people coming through my till who don't speak during the entire encounter. The next person up will often say 'well, he/she was rude' if the person leaves without uttering a word. I will usually reply with 'perhaps they just don't feel like talking'. I have an ASD DD who dreads having to interact with shop staff, so I really don't mind if my customers don't want to speak and I don't regard it as rude any more than I would be feel it rude to not acknowledge anyone shouting 'Oy!' at me in the street.

We who work in shops really really don't care. We want you to shop. You don't have to entertain us while you're there.

Same here.

I did have the odd colleague who would complain to me or get annoyed by people not saying “hi” the way they wanted even if customers acknowledged them. Those colleagues were the ones I dreaded to work with tbh.

Judiezones · 18/05/2025 11:25

ResidentPorker · 18/05/2025 09:48

You're being weird.

Not to mention completely up herself

Koalafan · 18/05/2025 11:25

faerietales · 18/05/2025 11:17

She doesn't need to say hello - she can just carry on walking.

Yes, as I would. Some folk are telling her that it's easy to say hello though, just because it's easy for them.

CustardySergeant · 18/05/2025 11:25

The fact that the OP said "It would make a HUGE difference to me if it were a woman!" shows that she doesn't understand/accept that he is just doing a job and his sex is irrelevant. Her thinking seems to be that his being male automatically means that he is also a threat to her (and other women) in some way. Almost as though she thinks he got this job as a way to interact with women. That seems to be hypervigilance and not a healthy way of thinking.

rainbowunicorn · 18/05/2025 11:27

ChimpanzeeThatMonkeyNews · 18/05/2025 10:23

You’ve made the ‘mistake’ of being pleasant to a man a few times, now he probably thinks you’re interested in him.

You might have to deploy ‘old faithful’ and mention your husband/partner a few times.

What a ridiculous charade we have to participate in, just to avoid having to say, ‘fella - you’re creeping me out. Back off’.

What on earth are you on about? Did you actually read the OP? This is man employed by the store to greet customers. He says hello and goodbye, he will do the same to hundreds of people a day. Where do you get from the OP that the man is doing anything other than his job?

tanstaafl · 18/05/2025 11:28

TheNightingalesStarling · 18/05/2025 09:38

He's being polite not giving you the Spanish Inquisition.

Nobody expects the Spanish Inquisition.

Needmorelego · 18/05/2025 11:28

Koalafan · 18/05/2025 11:14

I agree to a certain extent, though the reasons behind it can be complex and not always curable.
Others telling them to 'just say hello' because it's easy for them doesn't help though.

To be honest though the OP doesn't have to say a single word to the staff member.
She can literally just walk past them.
Like probably 100s of other customers do every day.
The staff member won't really care that much.

MiniPantherOwner · 18/05/2025 11:28

outforawalkb · 18/05/2025 11:17

Do people not do that?! I’m in the NW and I don’t think I’ve heard anyone get off a bus without a “thanks drive” it’s automatic

I'm in the Midlands and I'm amazed too. It's standard for most people to say thanks as they get off.

Koalafan · 18/05/2025 11:29

WinterMorn · 18/05/2025 11:19

You are coming across as condescending

To you perhaps. Ignore my comments if you feel happier that way.

Ihad2Strokes · 18/05/2025 11:30

Horseebooks · 18/05/2025 10:24

You absolutely don’t have to say hello. It’s not even rude not to. Just don’t.

You don't have to, but it IS rude not to.

Yeoldlondoncheese · 18/05/2025 11:31

Pbjsand · 18/05/2025 10:57

It would make a HUGE difference to me if it were a woman! It is because you know when someone has their eye on you/is checking you out (cringing so hard at this) and it makes me feel uncomfortable that I have to greet him on top of it!! (couldn’t really put my finger on why it was bothering me until this thread/comment made me think deeper!)

Oh behave yourself he is not “checking you out” He is probably looking out for any identifiers so he can provide information about you if you are a shoplifter.

Agapornis · 18/05/2025 11:31

Please remember it's not the staff member's fault. I used to work in a shop where management suddenly decided they needed a greeter at the door. I'd be made to do this for at least 1 hour - up to 3 hours if short staffed or that day's manager decided to fuck you over. Fake cheerfulness isn't good for you - it was an absolutely soul destroying element of the job, which took me away from the job I signed up for (actually helping people/being proactive). We're not expecting you to greet us back btw.

If you do anything, please write to the shop's management to say that it comes across as fake, disingenuous, interrupting etc. But only if you'd still feel that if it were a woman. For the sake of the staff, they'll be very pleased not to be on door duty anymore!

phoenixrosehere · 18/05/2025 11:31

MiniPantherOwner · 18/05/2025 11:28

I'm in the Midlands and I'm amazed too. It's standard for most people to say thanks as they get off.

I’ve been on plenty of Central London buses, I can recall people saying thank you to the bus drivers. It is not out of the ordinary to say thank you to the bus drivers there.

MagdaLenor · 18/05/2025 11:32

Just say "hi" and "bye". It's a polite human interaction. I'm genuinely not sure why you have a problem with this, and him being a man.

Koalafan · 18/05/2025 11:32

Ihad2Strokes · 18/05/2025 11:30

You don't have to, but it IS rude not to.

It isn't necessarily rude though, that's the thing that some folk are struggling with.

moose62 · 18/05/2025 11:33

This is a you problem. You are the one feeling like you have to interact, not him. He probably couldn't care less. Stop trying to make it about him.

Toddlerteaplease · 18/05/2025 11:33

Really not seeing the issue.

Ihad2Strokes · 18/05/2025 11:34

ChimpanzeeThatMonkeyNews · 18/05/2025 10:23

You’ve made the ‘mistake’ of being pleasant to a man a few times, now he probably thinks you’re interested in him.

You might have to deploy ‘old faithful’ and mention your husband/partner a few times.

What a ridiculous charade we have to participate in, just to avoid having to say, ‘fella - you’re creeping me out. Back off’.

Oh dear god, do be serious. He's not singling her out. He's paid to say hello & goodbye to ALL people going in & out.

He's not interested in her or her home life.

PiggyPigalle · 18/05/2025 11:35

WhereIsMyJumper · 18/05/2025 09:39

It’s annoying but not harassment. Just shop somewhere else!
I can’t stand those guys on the way out of the supermarket that try and sell me breakdown cover. I just walk past and ignore them.

Why not say "I already have it, thanks." He's only doing his job.

faerietales · 18/05/2025 11:36

Koalafan · 18/05/2025 11:25

Yes, as I would. Some folk are telling her that it's easy to say hello though, just because it's easy for them.

Yes, because it should be easy for people to say hello to each other - especially when one of those people is just doing their job.

Honestly, if someone struggles to the point where they can't talk a male member of staff in a shop, they should invest in some therapy to make their lives easier.

Ihad2Strokes · 18/05/2025 11:37

MiniPantherOwner · 18/05/2025 11:28

I'm in the Midlands and I'm amazed too. It's standard for most people to say thanks as they get off.

I have just started needing to use busses, it's about 50/50 here (SE & London).

it's automatic to me, it surprises me how it's not to many others.