Have I just been thrown out of GP Practice?

[Madmay25]

Long story short. Transferred ( no choice) to new GP Practice when my previous Practice closed. I had been very happy there.
The new Practice was very disappointing in several ways which led me to make several written complaints about GPs, Nurses, etc. The Practice did respond in writing to these complaints.

However, my latest complaint led to me now being advised that the Practice can arrange for me to move to a different Practice. This move would not otherwise be possible due to local GP pressures.

Is this the same as being kicked out? Should I agree to move elsewhere ? Worried it might be worse!
Do you think I am being unreasonable...complaining / expecting too much?
😕

If OP had detailed this type of thing, she may have got different responses, but she doesn’t want to and has just said she’s a compulsive complainer.

So……..

That's impossible to say. I have had to make multiple complaints about different staff members following the birth of my son (they cocked up BIG time, and it was a chain of events). I've also made complaints at my local GP surgery which were 100% justified (ie GP losing a referral letter and forgetting to do some essential paperwork). We don't know the quality of the OP's GP practice so cannot judge.

However, OP, I would say if it is that bad and not improving, it might be worth considering moving anyway, especially if they don't take on board your concerns.

Hello Ian 👋

Kindly @Madmay25 please accept the transfer to another practice with grace and make an appointment to request therapy for this utterly absurd mindset.

The notion that you ‘simply cannot stop complaining’ suggests mental health issues and you would be very fortunate to be helped by the angels that are the staff in our NHS.

Oh and if you’re NHS ain’t good enough for you, pay privately. But stop taking up their time (and therefore limiting their resources for everyone else who genuinely needs help) in an utterly selfish manner.

It sounds like you’ve made a pain in the arse of yourself and they’re fed up of you.

@proudestmumofone1 I am afraid I have met far too many devils when dealing with the NHS. Not all who work in it are Angels, not even some of the incompetent ones.

My doctor surgery has changed in a big way since Covid. It can be pain with appointments etc but they seem to have more time for you now then before. For example i was on the talking therapies list for anxiety for 3 years after Covid was allocated a therapist straight away but things have changed so much.

I think you need to examine why you have this compulsion to complain, several written complaints, but not wanting to change practices….

GP practices (in Scotland) are private businesses with the power this involves. You can only complain to the Practice, not local NHS.
I do want to take this issue further.

I spoke with CAB yesterday and they advised I can take it to Scottish Ombudsman . Unfortunately, first of all, I need to make a further complaint to the Practice...about the way my complaints have been handled.

🤣🤣🤣🤣🤣

I didn't know what the question actually was. So I voted you weren’t unreasonable (in expecting a written reply to your complaints). Some places are just badly run. Maybe this is one such place.

I'd complain about the way your complaints were handled and search for another GP by myself.
I did this when I moved house, Im in Scotland. You dont need to be transferred by them. Who knows what they may say about you that would put another practice off….!

Yes, having discussed this with family/ friends/ Mumsnet I am definitely going to move to a new Practice now. I still think my complaints were justified and will pursue the ' move on' issue as vulnerable people should not be treated this way.
I will make no further posts about this matter. Thanks to all for feedback 🙏

If the practice is so bad you have written multiple complaints, why on earth would you not want to move?

Feel sorry for the next GP that takes you on op.
You love to moan and complain a bit to much.

tbf it does sometimes get to a point where the relationship between a practice and a patient has broken down to such an extent that they no longer wish to have you on their books. And that's their right There are other GP surgeries so they're not withholding treatment or care. There has to be a certain level of trust and respect between a doctor and their patients. If they feel you're not happy with the standard of care it's often better to advise you find somewhere else.

It tends to take quite a lot to get to this point, you've made several complaints, all of which require their time and resources to investigate and properly respond to.

@Madmay25 GP practices in England are also private businesses. GP's required autonomy to become part of the NHS.
.FWIW, as I have said upthread, my former GP was shockingly inefficient and unhelpful. It sounds similar to yours in that it took over every local.practice that closed and didn't have the operational capacity to deal with the volumes. I decided to change in the end and the new practice is a well run ship and there is nothing to grumble and complain about.

Well if all you've done is complain yes they will tell you to go elsewhere?

Indeed.
And just as you are not happy with them, then they can decline to have you as a patient if the relationship has broken down.
If you have a history of frequent complaints no clinician is going to want to see you anyway...

My friend a GP years ago wanted to buy into her practice. £259k was the price so she worked full time to buy in. She's successfully got in so now working two days a week.

If my friends son wants to be a GP back here it'll take him at least a decade, more if he married started a family. His fiancée training to be a GP stand zero chance of working together.

They're not allowed to start a new practice. It's a closed shop. Thanks BMA

I wonder how many MNers will get it 😆

I didn't. 😢

Thanks for making my day. Epic.

I did!

HTH

www.mumsnet.com/talk/legal_matters/5334276-deceitful-behaviour-from-school-dont-know-where-to-turn?page=20&reply=144273573

The complaint culture everywhere is mushrooming.

Are you, a compulsive complainer, now complaining about complaint culture???