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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to go to the press after finding bird poo inside baby hat from George at Asda?

269 replies

Rendeak · 09/05/2025 17:44

WARNING - George, Asda, baby clothes unsafe and dangerous!

I’m honestly still in shock and disgusted. I ordered a two pack of baby sun hats from George at Asda, and when I opened them, I found two separate bird poos inside one hat!!! Not just on the outside – inside the fabric where my baby’s head would go. And there was poo on the outside of both hats too.

It’s not just a hygiene issue, it’s a genuine health risk. Bird droppings can carry serious bacteria and diseases like salmonella, E. coli, and even psittacosis. The idea that this was meant to go on a baby’s head is horrifying.

Even worse – other items in the same parcel are now contaminated. This wasn’t a one-off mark. This was clear evidence that birds have been inside their stock or warehouse, and if it happened to my order, it could be happening to others. If they have birds, do they also have mice and rats?!

I contacted customer service expecting a serious response, but all I received was:

  • A refund for the hats
  • A £10 voucher

Not even a refund for the pack of bras that were in the same package. VILE. I was told to return them, but thinking about touching any of the items is making me sick!

That’s it. No escalation. No real investigation update. Just a generic apology.

This isn’t about money – it’s about safety. It’s absolutely unacceptable for a baby clothing supplier to be shipping out items in this condition. It makes me worry about how many other babies could be exposed if people don’t inspect and wash everything before using it.

PLEASE – if you’re buying baby clothes from George (or anywhere) – inspect and wash thoroughly before letting your baby wear them.

I’ve attached photos so you can see for yourself.
@GeorgeAtAsda @foodgov @WhichUK @UKGovcomms – this needs to be looked into properly.

Should I contact local media to raise awareness more widely? I feel this is being swept under the rug, and I’m truly shook, disgusted, and very concerned for other parents.

AIBU to go to the press after finding bird poo inside baby hat from George at Asda?
OP posts:
OurManyEnds · 09/05/2025 17:46

It’s a warehouse, they 100% have rats and mice!

I dunno, is it the end of the world? Literally, shit happens. And to say you’re feeling too sick to touch the other items in the package is well dramatic.

SelinaPlace · 09/05/2025 17:46

You are making a £100,000,000 hooha over a £10 incident.

smallglassbottle · 09/05/2025 17:46

Other life forms share our planet and sometimes come into contact with us and our stuff shocker 🙄

It's the bird I feel sorry for, stuck inside some miserable warehouse.

BeeCucumber · 09/05/2025 17:46

Start practicing your sad face.

SelinaPlace · 09/05/2025 17:47

BeeCucumber · 09/05/2025 17:46

Start practicing your sad face.

And the pointing. The Sad Pointing is very important.

Riverswims · 09/05/2025 17:47

smallglassbottle · 09/05/2025 17:46

Other life forms share our planet and sometimes come into contact with us and our stuff shocker 🙄

It's the bird I feel sorry for, stuck inside some miserable warehouse.

this

AIBU to go to the press after finding bird poo inside baby hat from George at Asda?
Cherry8809 · 09/05/2025 17:48

SelinaPlace · 09/05/2025 17:47

And the pointing. The Sad Pointing is very important.

Arms folded, angry face at the ready.

Yellowhammer09 · 09/05/2025 17:48

Boohoooooo

Overthebow · 09/05/2025 17:49

This really isn’t a huge issue. They’ve refunded.

AuntyAgony · 09/05/2025 17:49

Go to the press 😂😂😂

Kangarude · 09/05/2025 17:49

They gave you a refund and an extra £10. I couldn’t get too worked up about it.
By the way, I don’t think @ Asda will work on this forum

Costacoffeeplease · 09/05/2025 17:49

What would you do if a pigeon or seagull poo landed on you or your child?

vodkaredbullgirl · 09/05/2025 17:50

Shit happens 😆

SoSoLong · 09/05/2025 17:50

Of course they'll have rats in the warehouse. Genuinely, have you never seen a mouse or a bird in a supermarket? It happens,
you got a refund, get over it.

Zippedydodah · 09/05/2025 17:50

Go one, exploit it for all you can…ridiculous overreaction, I assume you were hardly going to put it on your baby’s head, were you? So why all the dramatics?
Bloody farcical.

smallglassbottle · 09/05/2025 17:50

OP, how do you feel about crops being fertilised with chicken and human crap, because this literally happens. There is also pus in fresh milk and tiny fragments of droppings in all kinds of foodstuffs.

steff13 · 09/05/2025 17:50

Costacoffeeplease · 09/05/2025 17:49

What would you do if a pigeon or seagull poo landed on you or your child?

Sue the local government, King Charles, God?

yeesh · 09/05/2025 17:51

Go to the press 🤣🤣

TheAutumnCrow · 09/05/2025 17:51

I've taken photos of pigeons (one at a time, not a flock, but still ...) in my actual Asda store before now, sitting up in the rafters, where there is an open bakery with unwrapped bread, a open sushi bar, and an open made-on-the-spot pizza counter.

Minging.

The pigeons presumably fly in through the main doors somehow; and/or the large side doors are jammed open at night when the cleaners are in doing the floors.

I'd return the packet of bras, though. You don't have to touch them. Use disposable gloves or plastic bags to touch them.

YouWillFindMeInTheGarden · 09/05/2025 17:51

😂 I clicked on this just for the mumsnet humour over a not very big issue!

it never disappoints

Middleagedstriker · 09/05/2025 17:51

I want to see this just so it ends up on Angry People in Newspapers.

TheCountofMountingCrispBags · 09/05/2025 17:52

SelinaPlace · 09/05/2025 17:47

And the pointing. The Sad Pointing is very important.

And the photo album!

lifemakeover · 09/05/2025 17:52

Assuming this is real... What outcome are you really hoping for?

Middleagedstriker · 09/05/2025 17:52

TheAutumnCrow · 09/05/2025 17:51

I've taken photos of pigeons (one at a time, not a flock, but still ...) in my actual Asda store before now, sitting up in the rafters, where there is an open bakery with unwrapped bread, a open sushi bar, and an open made-on-the-spot pizza counter.

Minging.

The pigeons presumably fly in through the main doors somehow; and/or the large side doors are jammed open at night when the cleaners are in doing the floors.

I'd return the packet of bras, though. You don't have to touch them. Use disposable gloves or plastic bags to touch them.

Disposable gloves 😂

Inmydreams88 · 09/05/2025 17:52

You should contact the daily mail. Get practicing your horrified facial expression now OP 🤣🤣

I mean yeah it’s grim, and I would have wanted a refund and an apology but you seem to have reacted abit over the top.

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