AIBU to go to the press after finding bird poo inside baby hat from George at Asda?

[Rendeak]

WARNING - George, Asda, baby clothes unsafe and dangerous!

I’m honestly still in shock and disgusted. I ordered a two pack of baby sun hats from George at Asda, and when I opened them, I found two separate bird poos inside one hat!!! Not just on the outside – inside the fabric where my baby’s head would go. And there was poo on the outside of both hats too.

It’s not just a hygiene issue, it’s a genuine health risk. Bird droppings can carry serious bacteria and diseases like salmonella, E. coli, and even psittacosis. The idea that this was meant to go on a baby’s head is horrifying.

Even worse – other items in the same parcel are now contaminated. This wasn’t a one-off mark. This was clear evidence that birds have been inside their stock or warehouse, and if it happened to my order, it could be happening to others. If they have birds, do they also have mice and rats?!

I contacted customer service expecting a serious response, but all I received was:

• A refund for the hats
• A £10 voucher

Not even a refund for the pack of bras that were in the same package. VILE. I was told to return them, but thinking about touching any of the items is making me sick!

That’s it. No escalation. No real investigation update. Just a generic apology.

This isn’t about money – it’s about safety. It’s absolutely unacceptable for a baby clothing supplier to be shipping out items in this condition. It makes me worry about how many other babies could be exposed if people don’t inspect and wash everything before using it.

PLEASE – if you’re buying baby clothes from George (or anywhere) – inspect and wash thoroughly before letting your baby wear them.

I’ve attached photos so you can see for yourself.
@GeorgeAtAsda @foodgov @WhichUK @UKGovcomms – this needs to be looked into properly.

Should I contact local media to raise awareness more widely? I feel this is being swept under the rug, and I’m truly shook, disgusted, and very concerned for other parents.

It’s pretty grim and I would definitely complain however I wouldn’t go to war over it or declare it a public health issue. Shit accidents happen and it can’t be a huge surprise to you that birds get in warehouses surely? Unfortunate for you but not the end of the world.

You could ‘tweet’ them about it…

100% this.

and we are fortunate to have such things as washing powders and running water to counteract it.

In the town I'm from we have or had a pigeon that would wait for someone to open the door to Greggs go in and steal a packet of crisps then sit outside opening the packet and eating them. It honestly looked like it was wanting someone from Greggs to come out and start an argument with him over the crisps. It hasn't been posted on our local Facebook page for a while so I wonder if he has passed away or left cause our town is a craphole.

Yeah - emailed and not happy with response.

So let’s leap to press. Let’s ignore the other options inbetween.

Alrhough I’m sure The DM has picked this up and emailed for a sad face picture already so mission accomplished!

Snort. How would you cope my cloth nappies! Or…family cloth…😳😂

It may be worthy of a slot in Viz, nothing else

Every shop that has those huge sliding doors will have had a bird flying around at some point. It happens. .No big deal.

Just ask them to replace the goods and buy you a coffee to say sorry.

Another snowflake....

The press?

It's not half term yet, is it?

All baby stuff needs to be washed before use anyway

Who can get through life this level of angry? Fair enough to return them and get a refund but I’m amazed you got £10 voucher, yet you want more? What happens when something really bad happens - do you actually have steam come out of your ears?

What a ridiculous over dramatic fuss. The OP hasn't returned. Perhaps she's expired from shock.

Our local supermarket sometimes has birds inside. They fly inside when the doors are open and lurk about a bit and then eventually leave. It’s fine, everyone local knows and no one gives a fuck.

I’m surprised they offered you a voucher to be honest. I’d take it and be pleased.

Go to the press?! 😆

Do you hang your washing outside? Or dry indoors 365 days a year lest a bird shits on your washing?

May I recommend also never ever ever going to the seaside, not only will the seagulls shit on you, they'll steal your chips.

Lol, you win today's silly billy prize 🏆

Calm down! Every single warehouse in the world has rats, mice, birds, insects etc
They did the right thing they refunded you. Job done. Going to the papers is ridiculous and attention seeking

Wait til she hears about gut bacteria transplants 😂

Have you t seen the videos of the quokka? The shop has a sign on it that says ‘No quokkas’ and a picture of a quokka and the little thing waits for the doors to open and then trots on through before getting (kindly) evicted.

I love animals, they make life so much more uplifting and fun.

Now, now, you’re minimising her pain. She’s clearly expired from psittacosis while posing with the Dangerous Birdshit Baby Hat for Take A Break.

I honestly wonder how some people cope with everyday life when such minor issues take on such huge importance.

Yeah, there is shit in one of the hats. It's a bit gross and I would have taken them back to the shop too.

But they apologised, refunded you, gave you a £10 voucher and offered to refund you for the other stuff if you brought it back.

That's an entirely reasonable and proportionate response, but you want to go to the press? Sorry, but you're being ridiculous.

Actually I think OP SHOULD go to the press. It’s so fun when stuff like this gets printed with their sad face photos and everyone gets a good laugh.

Wait till you find out where your eggs come from!

A source, who wishes to remain anonymous, says that Asda pay them to do things like this in order to get free advertising. After all no publicity is bad publicity.

You fell for their marketing scam op.

Just put it all in the wash....what a lot of fuss over nothing. Don't you wash newborn clothes first anyway? I would given the chemicals they've likely been exposed to....PFAFs, Formaldehyde and phthalates for example....far more working than a bit of bird shit that could see and so know to wash off.

I’d maybe tweet them and / or tag them on Instagram with the pictures. It is pretty gross.