Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have been rude to shop assistant

471 replies

Mumoftwo52 · 28/04/2025 19:10

Family doing some shopping today. Go into an independent toy shop. I’m holding DD1 (18m) so she doesn’t pull everything off shelves, 4yo DD runs ahead and picks up a unicorn Jellycat and cuddles it saying ‘can I get this please mummy?’. Shop assistant shouts across the room ‘can she put that back if you’re not going to buy it as it’s expensive’. Me and DH exchange glances but I tell DD to put it back.

We keep browsing but I say to DH that I don’t really fancy buying anything now, and say quite loudly in front of the second shop assistant (who turns out to be the owner): ‘let’s go and find another toy shop where we’re allowed to touch the toys’. Yes I was being snarky but was annoyed.

She says these toys are expensive, she owns all the stock so if my DD damages it, it costs her money. I say I’d understand that if she had dirty hands, she doesn’t. I wouldn’t let her touch anything if she did. DH says it’s a shame kids aren’t allowed to touch toys in a toy shop, and that she’s lost a potential sale, she says that they've had bad experiences in the past and anyway it was clear we weren’t going to buy anything. I said ‘why do you think that?’ She replied: ‘it just is’. We quickly left.

AIBU for letting my kids touch toys in a toy shop? To be clear, this was a soft toy, not something delicate. My DD was holding it in her arms, nothing more.

OP posts:
SALaw · 28/04/2025 23:14

Your dirty hands comment is weird. If you think it would be reasonable to say no touching if they have dirty hands, how are the assistants meant to monitor that? They wouldn’t have known if your daughter had dirty hands or not? So the easier rule is no touching. Not saying I agree or disagree with it but if you would agree with it for dirty hands then you must agree no touching altogether.

WellINeverrr · 28/04/2025 23:15

Arlanymor · 28/04/2025 23:09

No, I'm not. You don't think the OP has said appalling things to me? My conscience is clear.

Well you are, you came onto the thread with a shitty attitude. I don't really care about your conscience, I simply said what I saw and that was you being nasty.

Numberfish · 28/04/2025 23:16

Calmdownpeople · 28/04/2025 20:59

Sorry OP but you hate people because they are anti kids but many of the posters here who don’t agree with you have kids. I have kids and I think you were rude and entitled.

Kids are sticky, germy, dirty etc. You let your kid run around a shop , pick up a toy and hold it close )thinking again of germs, sticky hands etc) and are mad because th store owner doesn’t want your kid doing this to an expensive item. Bear in mind you weren’t there when she did it as in you didn’t hand it to her so the shop owner doesn’t know what your kid is going to do.

I really don’t know why you posted here. You really don’t agree with anyone who doesn’t see your side and the majority don’t. Then you just seem to want to argue.

You have your answer - 3/4 of people think you are being unreasonable.

She’s not being unreasonable. Her little kid hugged a Jelly cat that must have been on the floor. Shop owner just wasn’t very good at his job and lost the sale.

Arlanymor · 28/04/2025 23:17

WellINeverrr · 28/04/2025 23:15

Well you are, you came onto the thread with a shitty attitude. I don't really care about your conscience, I simply said what I saw and that was you being nasty.

I came on here with my opinion in response to an AIBU. You're welcome to your opinion too. I guess I wasn't rude about you though.

Simplynotsimple · 28/04/2025 23:17

Arlanymor · 28/04/2025 22:53

You're not very nice, are you?

They’re being a dick all over the place, report them hopefully MN will get rid of the bore.

Pinkelephant66 · 28/04/2025 23:17

Arlanymor · 28/04/2025 19:21

Quite and the fact that you held your other daughter so that she ‘didn’t pull everything off the shelves’. Do your kids not know how to behave in public?

Que?

shes 18 months old. Of course she doesn’t ‘know how to behave in public’ 😳

Azureshores · 28/04/2025 23:18

“Child touches toy in toy shop” oh the horror!!

MN has gone properly batshit. There are some crazy, crazy responses on this thread.

I would suggest the shop owner is possibly in the wrong profession?

Arlanymor · 28/04/2025 23:18

Simplynotsimple · 28/04/2025 23:17

They’re being a dick all over the place, report them hopefully MN will get rid of the bore.

Thanks, good advice.

chaosmaker · 28/04/2025 23:18

children learning to walk are toddlers, NOT 4 year olds......

KilkennyCats · 28/04/2025 23:18

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

This is utterly foul.

WellINeverrr · 28/04/2025 23:21

Simplynotsimple · 28/04/2025 23:17

They’re being a dick all over the place, report them hopefully MN will get rid of the bore.

It's really sad, they're obviously not in a very good place right now.

Roxietrees · 28/04/2025 23:22

Calmdownpeople · 28/04/2025 22:39

Could have been worse…

www.bbc.co.uk/news/articles/cz6dvdwjpj4o

The bigger issue here is OMFG there’s a bit of black canvas with two brown stripes on it worth 50 million Euros 😧

Some people don’t even have a pair of shoes

Itisjustmyopinion · 28/04/2025 23:32

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

I would rather support the poster you are chastising (and if you had read the thread you would know why) than some of the awful posters, including the OP, who have had a go at her

This poster is not the one that should be ignored on this thread

Flytrap01 · 28/04/2025 23:35

Roxietrees · 28/04/2025 23:22

The bigger issue here is OMFG there’s a bit of black canvas with two brown stripes on it worth 50 million Euros 😧

Some people don’t even have a pair of shoes

people want to be a part of capitalism and being part of that system means examples like that.

OlderGlaswegianLivingInDevon · 28/04/2025 23:38

You were going in to buy a JellyCat - oh bollocks !

if you really had been you would have mentioned that in the opening paragraph.

Just like you changed ' 4yo DD runs ahead ' to 'He was supervising her. '

You are the reason some toy shops have the Steiff bears etc. behind glass / locked in cabinets.

It's not as if your eldest had picked up a plastic beach ball at £5.

I am pleased the shop owner backed up her assistant's words.

Numberfish · 28/04/2025 23:39

KilkennyCats · 28/04/2025 23:18

This is utterly foul.

Sticking up for yourself against an aggressor isn’t ‘foul’, however much it annoys the attackers. What bizarre language to use. Unless you’re a second account for just this purpose.

SunnyViper · 28/04/2025 23:40

Mumoftwo52 · 28/04/2025 19:56

Tell me you don’t have children without telling me.

I’ve got 4 and I wouldn’t let them run feral in a shop.

Roxietrees · 28/04/2025 23:41

God I must the worst example in the world to kids who aren’t supposed to touch things in shops! I pick up stuff all the time, especially those squidgy creatures that you squeeze and it pops out all the holes like lots of bubbles..so satisfying! My 4 yo picks up toys etc all the time too. It’s completely normal, no one has ever asked me not to. I see everyone around me doing the exact same thing. The only time I wouldn’t (and would tell DC not to) is in a shop with lots of easily breakable/fragile things

JANEY205 · 28/04/2025 23:41

Normal for a 4yr old, sounds like she saw the unicorn got excited and grabbed for it. They aren’t exactly known for impulse control. Sounds like OP would have purchased it if the shop owner wasn’t so rude too. I’d also not give my business to someone being rude to my child and judgemental. WTF does she mean she could tell to weren’t going to buy anything? Not posh enough looking for her?!

BankHolidayBonanza · 28/04/2025 23:42

Azureshores · 28/04/2025 23:18

“Child touches toy in toy shop” oh the horror!!

MN has gone properly batshit. There are some crazy, crazy responses on this thread.

I would suggest the shop owner is possibly in the wrong profession?

what's crazy is that normal parenting is no longer normal.

No wonder we see so many stories of kids destroying arts in museum, breaking and damaging people's property, all in the name of "kids will be kids".

It's "normal" for kids to run wild? I don't know about normal, but sadly not uncommon. Internet is full of photos like this one. But it's the shop's fault for not putting toys out of reach apparently. How dare you trying to teach a 4 year old that not all toys are free for all.

To have been rude to shop assistant
JANEY205 · 28/04/2025 23:43

Roxietrees · 28/04/2025 23:41

God I must the worst example in the world to kids who aren’t supposed to touch things in shops! I pick up stuff all the time, especially those squidgy creatures that you squeeze and it pops out all the holes like lots of bubbles..so satisfying! My 4 yo picks up toys etc all the time too. It’s completely normal, no one has ever asked me not to. I see everyone around me doing the exact same thing. The only time I wouldn’t (and would tell DC not to) is in a shop with lots of easily breakable/fragile things

We are another family who would pick up a toy and look at it properly before purchasing. Did it this weekend in a lovely posh book shop actually and nobody minded! I also pick out toys so my children can decide between them which according to this thread is also a sin 😆

KilkennyCats · 28/04/2025 23:43

Numberfish · 28/04/2025 23:39

Sticking up for yourself against an aggressor isn’t ‘foul’, however much it annoys the attackers. What bizarre language to use. Unless you’re a second account for just this purpose.

Are you quite well??

Arlanymor · 28/04/2025 23:44

Numberfish · 28/04/2025 23:39

Sticking up for yourself against an aggressor isn’t ‘foul’, however much it annoys the attackers. What bizarre language to use. Unless you’re a second account for just this purpose.

I'm not an aggressor. Look back at the posts on this thread. I haven't been rude or aggressive. You however...

JANEY205 · 28/04/2025 23:45

BankHolidayBonanza · 28/04/2025 23:42

what's crazy is that normal parenting is no longer normal.

No wonder we see so many stories of kids destroying arts in museum, breaking and damaging people's property, all in the name of "kids will be kids".

It's "normal" for kids to run wild? I don't know about normal, but sadly not uncommon. Internet is full of photos like this one. But it's the shop's fault for not putting toys out of reach apparently. How dare you trying to teach a 4 year old that not all toys are free for all.

This is so over the top. There was a ton of shitty parenting and child abuse disguised as ‘strict parenting’ when I was a child. Tell me you don’t currently have young kids because it’s very obvious. It’s funny how often the grandparent generation forget what little kids are actually like and how intolerant of them they are.

nomas · 28/04/2025 23:45

Entitled parents have been around for ages. I still
remember being Saturday staff and being asked to take a small child to the children’s loo at John Lewis in the late 90s Hmm

Swipe left for the next trending thread