It's infuriating that people who have never done any healthcare are saying that NHSE staff are non clinical...you do realise that lots of clinical work is prescriptive and follows an SOP and really is just one small part of the public health puzzle? Once you have mastered the taking blood, BP's, prescribing and basic life support stuff lots of the actual skill in clinical work is communicating with people & listening. I've worked on wards, in clinics, in the community, in research and now NHSE. My national role is by far the most challenging of my career - I'm working with the best psychiatrists, professors, consultants and health leaders, every single ICB in the country as well as inward facing for ministers and DHSC. And I'm a pen-pusher and bloat now according to Susan in Stoke?
If your child is seeing CAMHS right now, or is on the waiting list or is accessing an inpatient bed for an ED, Neurodiversity, a SMI, anxiety, self harm, suicidal ideation, childhood trauma or safeguarding interventions they are following that pathway because my team have written that SOP, allowing for frontline staff to get on with tending to DC, who I used to tend to, but my skill set outgrew frontline work and I was promoted. We are researching new treatment pathways to roll out interventions/medicines that give children the best outcomes, we are checking how quickly your children are getting beds/onto referral pathways round the country, pointing out inequalities and the crazy waiting list in some areas. I am holding to account poor performing ICB's, we are writing policies and data returns for ministers to highlight that DC in poorer areas get worse MH support, hence widening the inequality gap and we are implementing scalable, cost saving interventions into the laps of ministers whilst being being responsible and thoughtful about public money. And do you know why I'm so good at my job? Because I have lived experience of childhood sexual trauma, an eating disorder, and self harm. I get it. I'm not a middle class manager who got here by nepotism or incompetence. But yes, make me redundant because I'm bloat.