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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Parents using their children’s disabilities to skip the queues at Disneyland

206 replies

satsumaqueen · 04/02/2025 09:14

I know the title will probably infuriate some people, and I just want to say from the outset that I am not writing this thread to cause offence. I’m writing because I don’t have much experience with having children that have disabilities such as Autism and ADHD and I am genuinely curious and want to understand more.

I’ve been planning a trip to Disneyland Paris and have joined some groups on social media to get some tips etc. I’ve been really surprised at the amount of posts asking how to get a special pass from Disney so their children can skip the lines on all the rides.

I know there are some conditions which very obviously make it physically impossible to stand for a hour, however a lot of these posts are from parents whose children have ADHD or Autism. I also know there are varying levels of autism (my cousin is severely autistic), and I know there are numerous things that people with autism have to deal with like sensory overload etc, but there are also many forms of autism where people can function like every other person, and would have no issue in standing in a queue with everyone else.

ADHD I really have no experience with so can’t comment on it, but isn’t our job as parents to teach our children how to cope in society? Things like queues are part of every day life. Why does having ADHD excuse you from waiting like everyone else?

I know there will be many genuine requests for those passes, but I also feel because of the sheer volume of them, that a lot are trying to claim them because the parents can’t be bothered to wait in line and are using their child as a free way to skip the queues? This then impacts everyone else’s experience who then have to wait even longer in queues to accommodate all of the people skipping.

Shouldn't these passes be reserved for the people who really do need them?

I have young children, so believe me when I say I know what it’s like to stand in line for long periods of time with children who find it difficult to stand still/stand for long periods of time. I’m just struggling to understand why parents with toddlers have any less of a difficult time in the queues than those with children who have ADHD as a example, but they are expected to stand in line for a hour with no option to skip. - I will just add I’m not expecting parents with young children to skip the queue, I just don’t understand why a child with ADHD or mild autism (sorry if this is the incorrect terminology) couldn’t wait in the same queue as everyone else?

OP posts:
Mamabear300 · 04/02/2025 09:58

Ok so from reading the OPs post I think she is genuinely trying to better her knowledge on this so she can understand shall we say. Sometimes when people have a lack of understanding of something it can come across as having an ignorant sort of rude attitude to it, however I genuinely don't think k that was OPs intention and I say this as a mum who has two ND kids plus a DSS who is ND and as someone who is waiting for assessment for both conditions herself. Would it not be more helpful as SEN parents that when people reach out for help understanding that we actually try and educate these people a little rather than go at them lynch mob style. I know how frustrating it is explaining to people about our kids needs repeatedly but not everyone is out to make the same old comments we usually hear. X

Cookiesandcandies · 04/02/2025 09:58

Spondoolies · 04/02/2025 09:53

It’s a tricky one because it’s not black and white as to whether someone with a SEN diagnosis can tolerate queuing and the fact that young children in general find queuing for long periods difficult.

The solution is pretty easy considering the technology we have now for virtual queues, I don’t know why it can’t be rolled out for all rides over a certain wait length. People can join the queue on the app and get alerted when it’s time to go to the ride, they will spend more money in the park while they are waiting!

Disney have a majorly convoluted fast pass scheme, they have made it way more complicated than it needs to be and charging customers who have already paid hundreds in park tickets. There just needs to be virtual queue which is free to all and an unlimited fast pass which you can purchase allowing you to turn up at any ride any time.

I’d imagine Disney relies on a certain percentage of guests being in queues to manage their capacity. If they only had a handful of people physically queueing at any given time, the non ride areas would be packed on busy days and they would have the let fewer people into the park, which I would think is why then haven’t rolled out virtual queuing across the board.

mugglewump · 04/02/2025 09:58

Parenting children with disabilities is so much harder than normal parenting. One of those struggles is managing DC1's condition so that often overlooked DC2 gets to do the things other children do. If queue-jumping is offered to families like this, then hurrah! They have enough s**t in their lives, they deserve to get a small perk once in a while.

wholettheturnipsburn · 04/02/2025 09:58

We get accessibility passes for various things but I need to provide either blue badge or PIP evidence beforehand.

DriveInSaturday · 04/02/2025 09:58

TickingAlongNicely · 04/02/2025 09:34

I thought those passes gave a time to go back to the ride? So if the queue is 1hr long, they go to the exit 1hr later?

DS is beyond theme park age, but the Chessington pass worked in a similar way back in analogue days. If you skipped a queue at 1.00 and the queue was an hour long, you were allowed on the ride straight away, but the attendant wrote 2.00 on your card and you couldn't skip any queue again before then. In the meantime, you could go and do other things, but you couldn't use it to just go on the big rides all the time.

DemeraraAbyss · 04/02/2025 09:58

You are complaining because you perceive them having an advantage for one day. Have you thought what it is like for them the other 364 days of the year? And not just the disabled child but also the siblings who miss out on so much? Skipping the queue (but often not the queueing time, just the queue itself) might make the difference between the family spending the day at Disney or having to give up after an hour - that is not just the child with the disability but their siblings too. It won’t be the first time their siblings would have been dragged away from an activity either.

Sirzy · 04/02/2025 09:58

Ds could never cope somewhere like Disneyland so for him that isn’t an issue but for many places the reasonable adjustments of not having to queue or similar are the difference between being able to deal with a few hours in a venue or not. Being able to use his blue badge to park nearer also makes a massive difference.

I am all for places having tight criteria on who can access these things so those who do need them can benefit but they are very much needed

ChristmasPudd1990 · 04/02/2025 09:59

TickingAlongNicely · 04/02/2025 09:34

I thought those passes gave a time to go back to the ride? So if the queue is 1hr long, they go to the exit 1hr later?

It depends on the park. Some parks you're in a virtual queue ie Legoland. The rest you use the disability or fast track queues.

Sockmate123 · 04/02/2025 09:59

OP, no one with autism can 'function normally'. If you encounter someone with 'mild' autism that means that YOU experience their autism mildly, as in its not immediately obvious or they can hold a conversation, maybe even eye contact etc that doesn't mean they don't struggle hugely internally and that to be able to function as well as they do has taken alot of therapy, rest breaks, little accommodations to make life easier etc
I dont have a child with autism but 2 with Dyspraxia, one is more affected than the other at least on the outside. One would struggle hugely with queuing as she also has hypermobility and her legs ache even after standing for a very short period. Sensory overload is a huge thing for her too, theme parks can be noisy generally and then sometimes being beside someone playing an iPad out loud or shouting on a phone call can really impact her. We went to Disney 2 years ago and the pass was a godsend.

BrickBiscuit · 04/02/2025 09:59

user1492757084 · 04/02/2025 09:43

It would be great if the big theme parks made a point of catering for special needs children regularly on one day of the week.
They could ship in extra toilets and staff and have free snacks in waiting lines etc. and free lemonade for parents.

Impatient people could choose not to attend on those days.

On all other days it's dog eat dog, wait your turn and rough and tumble treatment for very resilient types whose parents have to buy their own lemonade.

Perhaps Disney could use some of its £30Bn a year gross profit to work out a way of customers not paying them to stand idly in queues for hours. Or perhaps it's in their business model.

MrsSunshine2b · 04/02/2025 09:59

I agree. I always cringe when my SD, who has ADHD, tells me how she's skipped the queues at Disneyland. I have ADHD too, I wait in the queue when I go somewhere. I don't enjoy it, no-one does. It doesn't kill me.

LadyKenya · 04/02/2025 09:59

Honeycuresstuff · 04/02/2025 09:46

Yep, I agree with your questioning OP.

Obviously there are people who genuinely need the passes due to conditions they can’t control.

But as per usual there are some people who take the piss and use passes when they don’t really need them. It’s always the same.

Similar with blue badges - some people really need a blue badge as they are physically unable in many ways. Then there are others with a blue badge who can easily walk run jump and hop their way around.

Sadly I don’t think there’s an answer, people that need them need them, which means that some who don’t need them, get them too.

Wow, I have never seen anyone with a BB jump, and hop around. That may be because I am minding my own business. And you do realise that BB are not awarded, just due to mobility issues alone.

Duckyfondant · 04/02/2025 10:00

I agree with you OP. It's why Paultons Park have recently changed their process for obtaining the additional needs wrist bands. You need to show that queueing would be a struggle. Receiving DLA does not on its own show that you cannot queue.

HopeItHelps · 04/02/2025 10:00

OP, your perspective assumes that disabilities are only valid if they’re visible or meet your personal threshold of difficulty. Autism and ADHD aren’t just about “coping” or “functioning like everyone else”. They involve neurological differences that can make standing in long, crowded, and overstimulating environments physically and mentally unbearable.

Accessibility isn’t about “fairness” in the way you frame it; it’s about equity, ensuring that those with disabilities can participate in experiences without undue distress. The alternative isn’t just “waiting like everyone else”; for many, it’s being unable to participate at all. Dismissing the need for accommodations because they don’t align with your personal experience is exactly why ableism is such a persistent issue.

If you genuinely want to understand, listen to disabled voices rather than assuming bad faith. Accessibility exists because the world wasn’t built with neurodivergent people in mind,not because parents are looking for a shortcut.

And as for mentioning a “severely autistic” relative, that’s a bit like saying, “I can’t be racist, I have a black friend.” A single connection to disability doesn’t make one an authority on who does or doesn’t deserve accommodations.

BobbyBiscuits · 04/02/2025 10:02

What I don't get is surely at some point there will be so many people in the 'skip the queue' queue that it won't be that much shorter than the normal one?
Apparently it's money well spent to buy the queue jump tickets, as you can double the amount of rides you use. So you should just do that.
As for autism and ADHD, I'm sure it would be much more challenging for people with those conditions just standing there in the hot, moving at a snails pace for hours.

riverislanjeans · 04/02/2025 10:02

Your complete lack of understanding is ridiculous!

Before you start asking people on the internet why do kids with autism or ADHD get to use these passes …why don't you research what autism and ADHD are, how they affect the brain, how they are a chemical imbalance in your brain.

Rather that coming with the my young kids don't like queuing, but they do, yeah because they don't have a chemical imbalance!

Really really ignorant post OP.

AnAlpacaForChristmasPleaseSanta · 04/02/2025 10:02

LadyKenya · 04/02/2025 09:51

It is not up to other people to educate the OP. She has titled her thread in a way to antagonise people. She could have done some basic research herself, and asked her questions in a less accusatory way.

You are completely correct and the best thing to do would be to ignore entirely but the deliberate combination of goadiness and ignorance makes it a hard task.

satsumaqueen · 04/02/2025 10:02

Newuser75 · 04/02/2025 09:28

I'm afraid your post is quite uninformed.
You admit that you don't know much about ADHD. Perhaps you should take the time to learn.
We have taken our children to Disneyland Paris and got the access card for my son. He has autism and adhd. It honestly made a world of difference to all of us.

It kept him calm as he wasn't always surrounded by people which upsets him, stopped him continually touching and tapping at his younger brother which he does when he is stressed.

This meant we could actually have a nice holiday rather than a really stressful one.

My son is exceptionally well behaved but if only I could teach him how not to have ADHD...

@Newuser75 the reason I wrote this post was to understand. I prefer talking/hearing from people who have experience of this conditions first hand which is why I posted on here instead of looking at Google. It’s good to hear how the passes had a positive impact on your son and family.

OP posts:
ThatsNotMyTeen · 04/02/2025 10:02

My son has autism and receives middle rate care and lower rate mobility DLA. However when we have looked at being able to get these passes before we have never been eligible as they required higher rate care and/or mobility. Having said that it was years ago so not sure if it has become easier to obtain

ThatFluentTiger · 04/02/2025 10:04

I stopped reading at ‘I don’t have much experience with these conditions’. Quite bluntly OP, you need to shut your mouth then.
At least have the intelligence to think maybe there’s a reason passes are given to these type of children.

LateToTheParty · 04/02/2025 10:04

Goady, ableist nonsense. As a parent of 2 children with SEND this is so tiresome and on top of meeting their conflicting needs and wrangling with failing systems within health, care and education I don’t have the capacity to explain patiently that I can’t teach or punish the disabilities out of my children. God forbid society try and make things a bit less crap for families like ours.

Gymrabbit · 04/02/2025 10:04

TickingAlongNicely · 04/02/2025 09:34

I thought those passes gave a time to go back to the ride? So if the queue is 1hr long, they go to the exit 1hr later?

They used to be like that at the Merlin theme parks. Seems like a good compromise to me.

ChocolateChipMuffin2016 · 04/02/2025 10:04

Ouch OP! You could actually be talking about me! We're off to Disney soon and I have ordered a pass for my AuHD son, but I'll tell you what, how about, if your there Feb half term, you take him off my hands for a couple of hours and then you can consider yourself educated???
He's 8, but make sure you keep the Airtag on him in case he bolts, he doesn't massively like it, but he needs to keep it on. And don't lose the bag with the spare pants, wipes and poo bags in case he soils himself. Make sure your keeping a close eye on him so you can predict the melt down before it happens, because if you get to that point you might as well just leave. Also he needs to be constantly distracted, so make sure your up on his current special interest, so you can ask him questions. And, like most kids, don't forget the snacks, fidget toys and ear defenders! OH!!! AND whilst doing all the above make sure you don't forget his sibling, because it's their holiday too!!

ItTook9Years · 04/02/2025 10:05

satsumaqueen · 04/02/2025 09:45

@poorbuthappy1 with your grandson, are his meltdowns something that impact him or the people around him physically and emotionally? I’m really just trying to understand autism more because as I mentioned I have toddlers, so they would also have what I would consider to be a meltdown if they had to wait for long periods of time. I’m just trying to understand the difference between someone with autism having a meltdown and a neurotypical child?

My severely autistic nephew (non-verbal, in nappies, can’t manage more than 45 mins at school each day) bangs his head on hard things when mildly distressed. Which is extremely distressing for my sister (who also has a disability and has to be extremely careful with how she moves - not easy with a strong 5 years old with limited reasoning skills that is physically harming himself) and anyone else witnessing it. It can happen instantly.

YoungGunsHavingSomeFunCrazyLadiesKeepEmOnTheRun · 04/02/2025 10:05

satsumaqueen · 04/02/2025 10:02

@Newuser75 the reason I wrote this post was to understand. I prefer talking/hearing from people who have experience of this conditions first hand which is why I posted on here instead of looking at Google. It’s good to hear how the passes had a positive impact on your son and family.

Can I ask, why do you think it's the job of ND children to fit into a society thats not built for them rather than society making adjustments for them so they can function?

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