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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Hairdresser ruined my top

115 replies

Perpetuallyannoyed · 27/01/2025 19:51

So, I had an appointment at the hairdresser at the weekend. Colour, cut, blow dry. All fine until I got home and realised that the back of my top near the neck was all stained (I’m assuming from the dye). I would usually be annoyed, but I was even more annoyed as I had only bought the top the previous day. I messaged my hairdresser about it, with a photo and asking whether they recommend that customers wear an old top to appointments as this had happened to mine. I thought she may offer to replace it. She didn’t, she just sorry that happened. The more I think about it, the more p*ed off I am! It wasn’t an expensive top or anything, so I wasn’t out in anything fancy but it is ruined and I can’t use it now. AIBU for thinking they should offer to replace it or knock some money off my next appointment as a goodwill gesture?? Or should I have worn an old top that I didn’t mind getting ruined??

OP posts:

SlaveToAGoldenRetriever · 27/01/2025 19:52

YABU to be stupid enough to wear a brand new top to the hairdressers! Anytime I’m getting my hair dyed I make sure I wear a top that I’m not too precious about as it’s very common to get some dye on the back of the neck. Use some common sense OP

Nellyelephanty · 27/01/2025 19:52

Well that was stupid of you wasn’t it?!

Mercedes45 · 27/01/2025 19:52

Should have worn an old top. I always do do for this very reason 🤷‍♀️

Aliceinunderland · 27/01/2025 19:54

Isn't it common knowledge to wear clothes that you don't mind getting dye on when getting your hair dyed? Sorry OP I think on this occasion YABU

HeddaGarbled · 27/01/2025 19:54

asking whether they recommend that customers wear an old top to appointments as this had happened to mine

That’s such a dishonest approach. You don’t want an answer to that question.

fairycakes1234 · 27/01/2025 19:54

Yanbu, surely they noticed and deliberately kept quiet about it, and noone expexts to get dye on clothes, that's why hairdressers put towels/gowns on when doing colours. Don't think there is anymore you can do though.

VotingForYourself · 27/01/2025 19:56

You wear an old top

Mosaic123 · 27/01/2025 19:56

I'm sorry, i think you took a bit of a risk wearing a brand new top and having your hair coloured.

It wasn't great that the top is stained.

However, i've had my hair coloured numerous times and it hasn't happened yet.

Just like I don't wear earrings when I go to the hairdresser in case they get pulled out I think there is always a slight risk of dye on clothing.

It's a shame of course.

fivechairs · 27/01/2025 19:56

Sorry op this is on you. You knew you were getting g your hair dyed, wear a top that it either wouldn't show on or you're not bothered if it gets dye on.
You shouldn't need telling to have basic common sense.

sjs42 · 27/01/2025 19:57

I do think that wearing a new top to get your hair dyed is a bit of a strange decision. I don’t think she should replace it. Sorry.

SometimesCalmPerson · 27/01/2025 19:57

Yanbu to think that they should protect clients clothes properly. It’s not that hard. But if you want them to replace the top yabu to expect them to offer. You need to ask.

HPandthelastwish · 27/01/2025 19:59

This is a you problem. It's not rocket science that wearing a new top to have your hair dyed is a daft decision.

Live and learn and wear an old one next time.

AmberGemstone · 27/01/2025 20:00

I messaged my hairdresser about it, with a photo and asking whether they recommend that customers wear an old top to appointments

Did you ask if they recommend that customers look both ways crossing the street too?

AlleyRose · 27/01/2025 20:04

I've had hair dye on a white top once. She put hairspray on it and it washed right out. Have you actually tried washing it? Are you sure it's ruined?

Ladyluckinred · 27/01/2025 20:06

Picture OP? Some wise Mumsnetter may have some tips to remove the dye.

I’ve never had dye on my clothes visiting the hairdressers, but I’m aware there’s a chance it could happen.

SlaveToAGoldenRetriever · 27/01/2025 20:06

AlleyRose · 27/01/2025 20:04

I've had hair dye on a white top once. She put hairspray on it and it washed right out. Have you actually tried washing it? Are you sure it's ruined?

I got ginger hair dye on the neck of a white top once - washed it as normal and it came out looking good as new.

Hazeby · 27/01/2025 20:08

I get my hair bleached and they put on a gown AND a plastic bib thing so it doesn’t matter what top I’m wearing. Did she not do this?

Onelifeonly · 27/01/2025 20:09

I disagree with some pp. I've had my hair dyed many times at a salon and they always take care to protect my clothing. I've never had an issue with it. (Always wear an old shirt when self dyeing though.)

I think OP you could be more direct and ask them to replace your top. They aren't likely to offer if you don't actually ask. Is there a manager you could speak to?

Original poster

Perpetuallyannoyed · 27/01/2025 20:10

HeddaGarbled · 27/01/2025 19:54

asking whether they recommend that customers wear an old top to appointments as this had happened to mine

That’s such a dishonest approach. You don’t want an answer to that question.

I did want an answer to it…I’m quite direct 😂 I wouldn’t have asked that question otherwise. I wondered whether they had a disclaimer or something somewhere that I had missed…which would then make it my own stupid fault and absolutely naff all I could do about it 🤷🏻‍♀️

OP posts:

Lyannaa · 27/01/2025 20:10

Don't they put a gown and a towel on you? How did they still manage to get dye on?

Coconutter24 · 27/01/2025 20:11

I messaged my hairdresser about it, with a photo and asking whether they recommend that customers wear an old top to appointments

YABU to wear a new top to a hair colour appointment, YABU to then be passive aggressive with the hairdresser by asking the above.

Lyannaa · 27/01/2025 20:11

Hazeby · 27/01/2025 20:08

I get my hair bleached and they put on a gown AND a plastic bib thing so it doesn’t matter what top I’m wearing. Did she not do this?

That's what I thought, and experienced myself.

HarrietSchulenberg · 27/01/2025 20:13

I feel for you. In 1988 I wore my U2 tour tshirt to the hairdresser to have highlights done. Dye dripped and removed all the colour from the back of the neckline. What made it worse was that not only was it my fault for wearing my favourite tshirt, but I was only having the highlights as a remedial measure following a truly terrible teenage home bleaching disaster.
Sympathetic fist bump to you.

Mercedes45 · 27/01/2025 20:13

Lyannaa · 27/01/2025 20:10

Don't they put a gown and a towel on you? How did they still manage to get dye on?

Are you actually looking for an answer to that question?

Original poster

Perpetuallyannoyed · 27/01/2025 20:13

AmberGemstone · 27/01/2025 20:00

I messaged my hairdresser about it, with a photo and asking whether they recommend that customers wear an old top to appointments

Did you ask if they recommend that customers look both ways crossing the street too?

Jeez…savage 😂 I only asked a question. I work in an industry that also deals with customers belongings…if we wrecked anything we would immediately replace or knock money off their bill.
I’m here to ask advice…not for people to be rude to me 🙃 this is my first post. Great experience 😂👍🏼

OP posts:

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