Actually, most of the time, appalling and catastrophic failures are due to organizational and systemic failures, rather than individual mistakes or people ‘not doing their job properly’.
I’ve worked in public services and have friends who work in SS, NHS and safeguarding services. The truth is, services are now so underfunded and the demand so high, that it’s so easy for things to go so terribly wrong. People are leaving in droves for these reasons, which leaves gaps in services and perhaps less experienced staff working above their competency.
I’m sure that there are people who aren’t fit to work in these positions, don’t care and should shoved out, but I suspect that they are in the minority. Almost without exception, the people ive worked with have been caring and extremely committed. However, we’ve long had a sense of coping by the ‘seat of our pants’ and a deep sense of foreboding that something could go terribly wrong. The workload was so great that it was simply impossible to manage.
We need to get angry at the people in government and those responsible for structuring and funding public services. Going on a witch hunt for people who have probably done their best within the constraints of a nightmarish system isn’t going to help anyone. It will only make things worse as people will be even more reluctant to take these roles.