Shop allows dogs in and my item is ruined

[shedidwhatnan]

Argh. Still annoyed even typing this

Visited a store of a well known aspirational brand today.

They let dogs in and have water bowls outside, encouraging dogs to 'take a sip' and then goes on to say all dogs on leads or dogs in arms are welcome inside

I had just spent good money on something and stopped to have a look at something on the display table near the exit.

The owner seemed to have been having a browse next to me and her dog proceeded to go right next to me! My paper bag from the shop got wet

The store assistant noticed, giggled and went to get some stuff to clean up. No mention of my bag or compensating me when I said 'Oh dear, it's on my bag now'. She just said 'ha, what are they like!' Then ignored me and started chatting to the owner who whilst the cleaning stuff was fetched, kept apologising to me over and over

And in truth, it isn't the dog owners fault really. The ultimate blame is with the shop for allowing dogs of any kind beyond guide dogs into the place.

I asked for a clean bag. Discovered my item also got wet. Shop assistant said 'oh, hopefully it'll just wash out!' And that was that

I was so embarrassed and upset that I left

AIBU to think dogs shouldn't be in shops? I can sort of see the appeal to have a tasteful sausage dog allowed in but not medium+ size breeds!

And if it had been a guide dog ???

Incidents like this are surprisingly common. I agree with you but we are in a minority apparently. That said, there was a shopping centre in Scotland a couple of years ago that trialled opening to dogs then reversed that decision after some crapping in the food courts.

Guide dogs are very well trained and don't piss on things.

Oh this really annoys me! I'm not a dog lover so I keep my mouth shut for fear of being told how wrong I am 😂

No problem with dogs being anywhere else. But it gives me the ick when an untrained dog is sniffing/licking anything at their height in a shop. Makes me wonder what's happened in the past to all the items!

Then it'd have been working and not rubbing it's wet face all over OPs shopping.

Guide dogs don't cock their legs in shops!

shit happens 😀

I think it did a wee, I had to go back and re read because I also thought it was just wet dog face too.

Why didnt you stand at the till and insist on an exchange for an alternative? I would have.

Guide dogs are better trained.

And also, for a guide dog, the benefit to the owner of having the dog with them is so substantial that it overrides things like this.

Yuck. My child is scared of dogs so a massive scream would have been heard if a dog appeared. I would have asked them to replace the item

Honestly this is the owners problem not the shop assistants problem. If my dog pissed on something it would be my responsibility to sort it out not the person working in the place where I happened to be.

Gross. It's bad enough that their shit and piss molecules are all over every pavement, footpath, park, etc. without it now being inside as well.

John Lewis lets dogs in now. Its just revolting.

They don't behave like that.

why didn’t you request they replace your shopping? There’s no way I would have just left with the dirty item.

I fail to see how this is the shop or the shop assistants fault over the dog owners, the SA isn't supposed to be the one in control of the dog, the owner is, you don't leave all your responsibility at the door when you enter somewhere that's got staff, your dog, your responsibility.
If the dog ruined the item then it's up to them to replace it if that's what you wanted and apologise (as they did).
I get it's annoying, but the people who own the shop get to decide if they let dogs in, you get to decide if you go or not based on that knowledge.
YANBU to be annoyed about it, I would be, and I'm a dog owner who doesn't think dogs need to be in shops, and I firmly believe my dog, my responsibility. If my dog ruined something of someone else's then it's my responsibility to put that right, not the people who own the place it happened.
We really need to stop absolving people of their responsibilities in favour of blaming someone else.

Yuck. I would've asked for a replacement item.

Gosh, what are the chances?

Guide are well trained.

A tasteful sausage dog?!

allowing sausage dogs but not other dogs would be extremely dog-ist

Why would you leave the shop with a piss-soaked garment?! What did you have to be embarrassed about?

Did you have the receipt? You should have returned it, see what the assistant said then.

Of course it's the owner's fault.
What is an aspirational brand?

A guide dog wouldn’t have done that. They’re highly trained.

YANBU app I’m sick of dogs being everywhere. So few are well behaved now, but owners are more entitled