Should she replace it? Part 3

[Langarg]

I can’t believe we have a part 3 🤣 this has provided some lighthearted entertainment at a time where I’m feeling really let down by someone I considered a good friend. So thank you! I have posted an update on thread 2, will post it here also.

I have sent the following text message ‘Having reflected on what you have said, how the airwrap was lost/broken or otherwise is irrelevant. I considered asking you for pictures of the broken airwrap or asking to speak to your sister to ask her what happened but it will get us nowhere. All that matters is I am down a Dyson airwrap and I want a new replacement. You’ll need to either transfer me the £399 tonight to pay for this or purchase it yourself from boots and send me the email receipt this evening. You can then sort out with your sister whether she is going to contribute to the cost of it. We can then put this behind us’

I have no interest in maintaining the friendship after this for obvious reasons. I am worried that she’s seen the thread (how can she not have 🤣) and knows this fine well so will have no intention of replacing it sadly.

I don’t think I’ll ever get the truth (was there even a wedding at this rate?! 🤣) all that matters to me now is getting a replacement airwrap!!!!

You need to message her and let her know the deal has ended so you require the full £499

I would send her a message that you are buying it from boots TODAY at high noon on the dot (bit dramatic I know) it would be nice if she arranged it herself as a curtesy but you are anxious to style your own hair ! ( and to save her £200 ! )

I would then say here are my bank details I will accept a standing order of … say £50 a month for next 6 months
failure to stick to this payments will result in criminal / small claims by which time she will owe you much much more ( screen shot if small claims page )

if she was any sort of friend / decent person she should have re placed via Amazon prime with a grovelling apology and bunch of flowers for breaking it !!! Not this juvenile shite !
Btw how old is she / you ??

@Langarg buy the AirWrap from Boots today and go to small claims to get the money back.

At this stage it’s clear you are not going to get your original airwrap back in good condition. You clearly love it and are not able to use your original one. It’s going to take ages to resolve the situation with your friend.

Be pragmatic buy a new one today whilst it is on offer so you can use it. Tell friend and give her the option of paying either in one go or in monthly instalments..

Boots offer has ended, but like I said if you can get your broken air wrap back Dyson will fix or replace for £99

It’s still available for £419 here. Sorry for the ridiculous link.

a1techdeals.com/products/dyson-airwrap-complete-hair-multi-styler-style-curl-wave-dry-without-extreme-heat?currency=GBP&variant=54842040287609&utm_source=google&utm_medium=cpc&utm_campaign=Google%20Shopping&stkn=edee2fd4af4a&gad_source=1&gbraid=0AAAAApMrWOfFwea_H8hVu2LJ1-fUzF8G-&gclid=Cj0KCQiAst67BhCEARIsAKKdWOkMq_BzYR_pJlmMxp5xjCQQYY6D6PnuMvvmQz2ky_HWzspzBkKx9RgaAkWgEALw_wcB

Oh I missed your previous comment regarding this, thank you I will look in to this!

@imhalflistening we have been friends for around 15 years

I totally agree that OP should buy the same model as hers on offer in Boots today (if she has £400 to spare!) but why wouldn't you sue CF in the small claims court to recover the cost?

Won’t be able to claim on house insurance - OP didn;t lose them via theft or her own accidental damage at home. Neither did the CF friend, who didn’t own them, so also can’t claim.

Sometimes people have to take responsibility for their own mistakes - and that includes paying for them. If CF won’t do that, then Op should make a claim. And as that will cost CF more than if she’d just gone to Boots today (she’ll have to repay £500 + costs) so she’s literally compounding her mistake by both fibbing and deferring action.

I have no sympathy I’m afraid. In the same shoes as CF friend, I’d have been mortified if I’d borrowed something and my kids had broken them, for example, I would have sucked up the replacement cost immediately and apologised profusely. Wouldn’t matter if it was a friend or a strangers property I’d allowed to be damaged, so iit’s not even about friendship… just ethics.

Call her sister. Ask if she is aware she is being blamed for breaking your Airwrap. Let her know that you have requested payment or proof of purchase by the end of business today or you are going through small claims court to get it back, and it’s going to be the FULL price of the Dyson plus all court costs.

That's annoying but okay as OP will be back in the same position having a new air styler or on balance the same as she'll be slightly up having a brand new one but slightly down as having missed out on it for a short period.

In my opinion, it's not broken. She sold it. So now she's going to lose the £150 or whatever she sold it for and the £500 to replace it.

Because sending a "Letter Before Action" to the CF is the correct procedure to follow. It puts them on notice that if they don't pay by a certain date then a claim will be filed. Often respondents will settle the dispute to avoid the case going to court and this saves court time. It's absolutely the right thing to do

Now that makes it interesting, because if it really is broken, that would be the best option.

However, I think it's been sold.

Yes, I think she sold it too. If she did, what a nasty piece of work.

What? You’ve not been friends with someone that long?

Well what is your ‘point of intrigue’ then?

langarg I really feel for you.

Can I ask does she have a job? A car not on finance? Does her DH? (although someone else said married people arent liable not sure if thats true).
I believe (and I may be talking utter bollox) but even if she were living off benefits only they could still garnish those.
What are your concerns about small claims OP? Are you worried about what your mutual friends may think? Are you worried about her going nuclear and retaliating in some way? Whats the barrier for you?

Can you afford to purchase a new one outright now? Because if you can, I would , and then put the receipt in with the claim. It makes the claim stronger that you should be reimbursed.

I've seen lots if posts suggesting small claims court - I know nothing about that process but I am wondering if this is something that could be claimed.

Would you have to prove you lent it, not gave it away? And even if you did, as it's your item would that make it your responsibility still? Ie, you choose to lend something out, knowing all the risks this could involve.

Morally, of course the friend should reimburse or buy a new one. I'm just not sure if technically (if that's the right word) she would have to?