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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should she replace it? Part 2

1000 replies

Langarg · 31/12/2024 23:14

Starting the new thread ahead of hopefully having an update soon!

OP posts:
Thread gallery
9
JessicafelloffTheKnappett · 02/01/2025 14:47

Thursdaygirl · 02/01/2025 14:34

As much as I'd like to see the OP back with her airwrap (or a proper replacement) I think it'd down to her CF 'friend' to sort it out, not Dyson themselves

I think @SummerHouse's post has gone straight over your head - I laughed at it 😆🤣

Custardslices · 02/01/2025 14:48

Part of me is getting suspicious of the OP if this was set up to cause a stir. Hinting for Dyson to send a freebie.

It's your friend who owes you OP. Call the police she's playing silly buggers

hannonle · 02/01/2025 14:49

If CF isn't driving to the hotel today, then she might be at home. If OP lives locally to CF then it's a good time to pay a visit and get it all sorted out today by taking a trip to boots.

It would be interesting to see how the new husband reacts.

Give her one last chance to buy you a replacement then and there before making it clear you are taking her to court.

Ps - Dyson replacing it just rewards the CF and let's her off the hook.

FizzyBisto · 02/01/2025 14:52

Porcuporpoise · 02/01/2025 10:47

What do you think they should have done? Interviewed the dozen people who could have been in the room? And then what?

I'd at least expect them to speak to the hotel and let them know they're involved.

That way, if a staff member had stolen it, and knows that the police are sniffing around, they would likely be frightened enough to 'find' the lost item before it gets more serious.

If it was supposedly not missed by 'friend' until after they'd vacated, people almost always pull the door to when they leave, so it automatically locks. Thus only a staff member would have had a key to get in before the next guests arrived.

A cleaner would be extremely familiar with the usual contents of the room, so a fancy hair dryer that they don't supply as standard - especially one still in its box and on the floor, behind the door, would stick out like a sore thumb to them.

An honest cleaner would thus alert the manager and hand it in, so it could be kept safe and reunited with its owner when they call to ask if it's been found (or indeed if the hotel contacts them as soon as it's found).

Thus it would have been found and removed from the room long before any further guests had chance to find and steal it - so no need for the police to contact them at all.

Wynturphelle · 02/01/2025 15:02

My experience of a high value item left in a hire car came good when I started down the crime number route. I realised the item was missing, and where it was left, about five days after returning the car. Phoned the hire car company to explain item was left in passenger door and they denied having found it. I asked if I could come and look in the returned car, or if they could contact whoever had next leased the car. They told me the car had been sold! I checked with home insurance and they said I would need a crime number. I called the hire company to explain I needed details of the car etc to try to claim. Half an hour later an employee was on my doorstep returning the item...it had apparently been in lost property the whole time!

FizzyBisto · 02/01/2025 15:05

AngelicKaty · 02/01/2025 13:43

James Dyson. Yup, moved his manufacturing to Singapore. Utter hypocrite.

Not that it makes a lot of difference for the principle, but didn't he up sticks from his factory in Malmesbury and move all manufacturing to Malaysia?

smilingontheinside · 02/01/2025 15:09

JessicafelloffTheKnappett · 02/01/2025 14:47

I think @SummerHouse's post has gone straight over your head - I laughed at it 😆🤣

Me too, must be our "minds" 😜

FizzyBisto · 02/01/2025 15:09

Even if she does 'check' her car again and 'find' the Air Wrap under one of the seats, the very fact that she basically told OP that it was tough and her bad luck before - and showed no interest in locating it - means that the damage is already done and this would definitely not make it all alright again.

Lavenderfarmcottage · 02/01/2025 15:12

I feel like the mention of the police has surely brought about a resolution. I’m surprised the op has not updated this thread.

Langarg · 02/01/2025 15:25

Sorry for the lack of replies. I’m now safely at home (haven driven 120 miles in a yellow weather warning) and available to provide updates aplenty.

I didn’t receive a reply to my last text message. I sent a follow up saying that the weather seems fine this morning and asked if they were driving to the hotel or whether we should just sort out a new one. She has replied a few minutes ago saying that she will call me later. I have so many thoughts going through my mind! Will she say they went and retrieved it after giving the manager a firm talking to? Did it miraculously appear in the car? Did she sell it? Did she break it?!

I will update as soon as I hear!

To answer some questions:

  • I haven’t seen any pictures of her with fabulous hair on NYE (that’s not to say she hasn’t ‘hidden’ her social media posts from me though!)
  • Dyson still haven’t offered me a replacement as a thank you for all the free advertisement 🤣 (I am only joking about this - totally agree that if a freebie Dyson was to land on my lap that actually benefits my friend)
  • I have looked at photos of the hotel and the carpets do appear to be blue
OP posts:
DidILeaveTheGasOn · 02/01/2025 15:28

Gosh these threads have been worth their weight in gold!

WishinAndHopin · 02/01/2025 15:30

Langarg · 02/01/2025 15:25

Sorry for the lack of replies. I’m now safely at home (haven driven 120 miles in a yellow weather warning) and available to provide updates aplenty.

I didn’t receive a reply to my last text message. I sent a follow up saying that the weather seems fine this morning and asked if they were driving to the hotel or whether we should just sort out a new one. She has replied a few minutes ago saying that she will call me later. I have so many thoughts going through my mind! Will she say they went and retrieved it after giving the manager a firm talking to? Did it miraculously appear in the car? Did she sell it? Did she break it?!

I will update as soon as I hear!

To answer some questions:

  • I haven’t seen any pictures of her with fabulous hair on NYE (that’s not to say she hasn’t ‘hidden’ her social media posts from me though!)
  • Dyson still haven’t offered me a replacement as a thank you for all the free advertisement 🤣 (I am only joking about this - totally agree that if a freebie Dyson was to land on my lap that actually benefits my friend)
  • I have looked at photos of the hotel and the carpets do appear to be blue

Make sure you record the phone call!

Don’t accept her buying you one, she’ll get a fake or used one. She has to pay you the money.

ETA - just an idea, why don’t you contact Dyson and try and blag a freebie?!

Partridgewell · 02/01/2025 15:30

I genuinely can't wait to hear what she has to say!

PumpkinSpicedLatte · 02/01/2025 15:34

Following shamelessly! I hope the new year brings you a brand new Dyson air wrap and your ‘friend’ some karma!

Heidi2018 · 02/01/2025 15:36

I'm betting on no Dyson airwrap and some sad sob story on the phone! She's practicing getting her story straight, that's why she can't ring now

Tutorpuzzle · 02/01/2025 15:38

The efforts at manipulation are extraordinary…”I will call you later…”. Like you have nothing better to do!

And what about your poor hair in all this?! I hope it hasn’t been reduced to being tied up in a scrunchie through all the new year festivities 🤣.

(Having got a bit cross on a weight loss injection thread, I am now fully invested in this one..and loving the suspense of What Will Happen Next!)

IdgieThreadgoodeIsMyHeroine · 02/01/2025 15:38

Please take detailed notes during your phone call, @Langarg.

MrsPeregrine · 02/01/2025 15:43

She could have easily texted you an update earlier. By saying she will call you later it means she buying herself some extra time to come up with her story. So I don’t think you will be getting it back.

usernamealreadytaken · 02/01/2025 15:45

AngelicKaty · 02/01/2025 13:43

James Dyson. Yup, moved his manufacturing to Singapore. Utter hypocrite.

Not sure you understand the meaning of hypocrisy. Hypocrisy would have been moving manufacturing to an EU country. Dyson is still registered for tax in the UK, and is one of the top 50 UK tax contributors.

Part of the point of Brexit was for the UK to become more global, rather than being restricted by/to the EU. Manufacturing in Singapore, while maintaining R&D, massive training facilities, and keeping headquartered in the UK shows commitment and continued investment in the UK, while reducing costs to the consumer and making global distribution easier and more profitable.

VesperLind · 02/01/2025 15:45

“I’ll call you later”. She won’t- it’s another stalling tactic. If and when she does call it will be with some fantastic yarn about why she just can’t replace the AW and how bad she feels about that. She will stand her ground. It’s gone on far too long for her to yield now. If she was going to replace it she would have done so and she doesn’t need to call OP to tell her that a new one is on its way, a simple text with the details is all that would be needed.

ThejoyofNC · 02/01/2025 15:45

I think you need to be prepared for emotional manipulation when she rings you. She has already tried with her comment about taking the "shine" off her wedding.

EmpressOfTheThread · 02/01/2025 15:48

SummerHouse · 02/01/2025 14:32

Come on Dyson UK give us all a happy ending

Are Dyson branching out in their product line?

😂

Ellie56 · 02/01/2025 15:48

She's still stringing you along @Langarg. Don't stand for it any longer. If you haven't got your Airwrap or a replacement by the end of the week, send her the pre-action letter so she definitely knows this time you are not letting it drop, and you mean business.

She is a disgusting, outrageous CF, and certainly no friend of yours. Everyone posting on here is agog waiting for your updates, but it must be so upsetting and frustrating for you. I hope it's all resolved one way or another, soon. Flowers

ElaborateCushion · 02/01/2025 15:51

If she's a regular MN user there is no way this thread cannot have passed her by.

@Langarg 's "friend" - if you are reading this, there is nothing else you can or should do other than offer a grovelling apology and either the original or a replacement Dyson back. I wouldn't want a used one from FB Marketplace or eBay - you don't know if it's been looked after and OP's original one is possibly still under warranty.

I hope no-one ever lends you anything again! We lent a garden tool to a neighbour. He returned it to us and next time we went to use it, we noticed it was broken. Unfortunately a good few months had passed since, so we couldn't really confront him. Needless to say, the next time he asked to borrow something we just said "no, sorry, we'd rather not". So he knew that we knew that he'd broken it, and accepted that we'd never lend him anything again.

CF'er lived in the house for 5 years and borrowed his other neighbour's lawn mower to cut his grass every time he heard him using it on his own lawn. It was a petrol mower and not once in 5 years did he even offer him a can of fuel!

If anyone reading this recognises themselves in these stories of using other people's generosity, I hope this gives you the chance to take a long hard look at yourself and consider your actions in the future!

Paradisegained · 02/01/2025 15:51

dear X

Can you call me now or I’m phoning the police and reporting at 5 pm today - either way you are responsible for it and need to order a new one today, this has gone on too long and it needs sorting - no more excuses - you until 5 pm. Please order a brand new one direct to me today and email me the receipt, anything else (except my original brand new one complete with box) is not acceptable. Enough.

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