Would you have given Uber eats guy a thumbs down

[Ohwhatevswhatevswhatevs]

And a bad review?

Ordered a pizza for tonight from Uber eats, tracked on phone and received message the same as always saying your delivery is here, no need to meet (I always put in the delivery instructions to please open our gate and leave in front of the front door-they usually do this no problem) We have a dog who goes nuts if someone beeps/knocks etc and Dd is in bed.
I opened door to get it and it wasn’t there, then received 10-15 minutes asking where the house was, he couldn’t find it, he was at such and such a place. Dh went walking down the road then over to the back of the house. Heard nothing of him, messaged asking where is the pizza please as it must be getting cold now. He replied that he’d gone as couldn’t find us and we’d have to go to the meeting point where he was. Dh getting a bit pissed off by this point, going in and out in the cold and dog trying to run out barking.
Dh went out again to find, guy comes up on his mororbike, starts shouting to Dh that he’s been waiting?!
Dh comes in annoyed, pizza is almost stone cold.
The review part comes up, I press thumbs down and tick three of the negative comments-bad communication, had to meet him and something else.

I never press the thumbs down or negative comments, only ever a thumbs up and positive comments if they’re particularly speedy etc or nothing if it’s a but late as I just leave it

Would you have done this?

*10-15 minutes of messages

Well why would you thumbs up when the service was rubbish. I'm with your husband on this one

Wow. Sounds like it's complicated to deliver to you. Just remember that uber people get to review you too. You may find that next time you order from uber eats, it takes a while before any driver happens to be available.

??? Well you would hardly give it a thumbs up.

What is the reason you’re asking this question? Do you feel guilty or something?

Of course pizza that's been outside is going to be cold. Its an oven straight to plate food.

15 minutes of messages asking where the house was? Why did you let it go on for 15 minutes? Poor guy. It's a shit job at the best of times.

Eh? Dh went out three times to find him, what else were we supposed to do? Not our fault

I don’t ever give a thumbs down or bad review

Not complicated at all.

Always give positive reviews or just no review

Don't Uber Eats use 'What 3 Words' ?
Saves all of these problems.

your delivery is here, no need to meet (I always put in the delivery instructions to please open our gate and leave in front of the front door-they usually do this no problem) We have a dog who goes nuts if someone beeps/knocks etc and Dd is in bed.
I opened door to get it and it wasn’t there

Surprised this doesn't cause more issues tbh.

What’s that?

What do you mean?

I'd have left no review.

I don't know why you are questioning yourself though. You decided to leave a negative review and you have done so.

An App; Every 3 metre square of the world has been given a unique combination of three words. Used for e-commerce and delivery, navigation, emergencies and more.
https://what3words.com/pretty.needed.chill

Really useful if people have problems finding your house.

No one chooses to do uber eats. Don’t tread on those who are already down- allow it. They wouldn’t have done it deliberately (!) my god what is wrong with people these days! Where is the empathy!

But you did, that’s what your post is about?

@AdventFridgeOfShame agree! This was used to help find our water metre when we moved. My mind was blown!

Uber eats and the like have made delivery a shadow of the treat it used to be. More expensive and worse service. The habit of so many people to not leave negative reviews makes it impossible to sort out the poor from the merely mediocre. This is one thing that the Internet hasn’t improved.

So?

They are still doing a job and if that job isn't don't correctly then it needs pointing out

Ubereats is a terrible app, a dreadful set up. Deliveroo much better.

Unless they were verbally abusive or threatening or didn't turn up at all, I'm not sure I could bring myself to leave a bad review for an individual in a shit job like delivery driver. I'd leave a thumbs down for a business but not an individual.

Same

Could you go with a simpler message to reduce the opportunities for confusion (and cold pizza)?

Please leave on doorstep due to dog barking.

No need to meet, makes me think you are swapping secrets in briefcases or other nefarious behaviours. It's all a bit smileys people.

Why are you so stressed out about an user delivery gone slightly wrong? I live in a house that's hard to find. Even with instructions drivers struggle to find it. Had a few deliveries slightly cold when they turn up. No biggie, just heat it up again and eat. I save thumbs down or negative reviews for people who have been intentionally rude/inappropriate or for restaurants who have fallen below par (aka haven't delivered the right food or have delivered two hours late). If you think your experience warranted a thumbs down then fine but it doesn't warrant the head space you're giving it.