Knowingly stealing - food shop delivery

[Ponter]

We order from one of the main supermarkets. On the day of the delivery (last week), I decided to cancel the shop as many of my plans had changed so i didn’t need some of the stuff that had been ordered.

Anyway, the food van turned up and I had a hunch that if I accepted the order I could get the groceries and still get the refund. Which is exactly what happened. It was a risk but I still needed majority of the groceries ordered so thought I’d chance it. We had similar happen once before but we were honest in that scenario.

Even if the supermarket comes back and want me to rectify the error/pay up I can do so - that’s no problem.

I know it’s wrong but I believe the majority would do the same.

Be honest would you?

In a slightly different situation - we once waited in for delivery, I saw the van arrive at our back gate and was waiting for a phonecall so I could explain to come round the front but he very quickly just drove off! This was a Christmas shop and I was so mad about it (we wouldn’t have not another slot) - I then called standard customer service line who refunded the shop but said they had no way of contacting the driver so couldn’t get our shopping to us (I really had no interest in a refund), I then called to complain at the shop the shopping came from and the driver apparently had form for doing similar so he was instructed to turn around, which he did and the shopping was delivered. In this case I felt like I’d spent so much of my time on the issue that I certainly wasn’t going to spend time calling customer service to give them the money back, I accepted it as compensation for my time wasted due to poor work ethic! Not sure what I’d do in your situation tbh!

@Ponter what exactly do you want out of this thread? Honestly, what do you want?!

This is fraud OP.

And you are announcing online that you did it, with an account that is connected to your email address.

That is not a smart idea.

No in all honesty I don't steal.

I still think you should have let them know you did eventually get your order, however your scenario clearly wasn't engineered like OPs.

You’re obviously still a thief no matter how nice you try to spin it. It won’t even cross my mind to do that. I might have collected the groceries at that point because I still needed it and I would have thought my cancellation didn’t go through like it was too late but as soon as I see that I’ve been refunded, I’ll be calling to pay it, not boasting online

No. I did once accidently find unordered items in an order last Christmas- presumably packed incorrectly. But as my husband unpacked he had no idea I hadn't ordered. I didn't bother to tell supermarket as I couldn't be arsed to wait on hold for hours. But knowingly cancelling, accepting the order and then getting a refund is sneeky.

A liar and a thief...

MrsSkylerWhite · Today 14:07

This. Our local Morrisons has taken to locking alcohol behind glass doors because of the incidence of shoplifting. You’re worse, you couldn’t even be arsed to go to the shop!

We have two nearby and the closer one now has glass doors and a "Buzz For Booze!" sign, which I noticed yesterday. I'm with most people here, OP is a thieving get.

Oh I should also say, I told the offending driver that it has been cancelled and that I wasn’t prepared to call customer service and wait on hold etc and he said that he’d let them know at the shop - he either never did or they didn’t do anything about it 🤷‍♀️ also they know I got my order as they literally delivered it!

No, and a number of large companies have a fraud department looking into things as this so it’s not clever either

It’s something like a 29% increase in shoplifting recently and you are part of that statistic now. I don’t care whether the supermarket will find out, whether they will ban you or whether you’ll have to pay for the goods, but if I knew of someone who had knowingly done this, they’d go down in my estimation.

It’s part of why prices rise.

“Where I got the idea”….. so did you plan to do that all along hoping you’d get away with it?

“Even if the supermarket comes back and want me to rectify the error/pay up I can do so - that’s no problem.”

So you’ve got the money for it so it’s not even like you did it as an act of desperation

Most people are honest. The rest pay for the theft of others. Hope you enjoyed the wine.

Very good.
😡

Doesn't sound like you were doing anything remotely as shady as OP is - glad you got your Christmas food too. 🎄😬

Had a delivery driver knock on our door last night with 'our order'.
Never shopped with them before but the driver was adamant it was our address and we should just accept it.
The three bottles of wine on top was certainly a temptation, for a nano second!!
Poor driver was very disappointed that he had to load up his van again.

Would not in all conscience do what you have done

Oh your friend did it too. So the saying lie down with dogs get up with fleas is true then.

No, I wouldn't do that. I'd have accepted it then rung up, said there'd been crossed wires and paid, and shoved the unwanted stuff in the cupboard/freezer. I like a clear conscience. People obviously justify "it's a huge supermarket" etc, but no.

The driver could well be in trouble. My brother briefly did supermarket deliveries during covid and was supposed to check the transaction had gone through. I'd imagine there would be something showing it had been cancelled too.

I couldn't do that to the driver. I wouldn't do it anyway even to a faceless corporation.

Very comparable.

No, I wouldn’t accept. Caveat being if I declined it, explained that I had cancelled and the driver then said ‘honestly, keep it, it would all get chucked anyway’ Then I would do. I would distribute items I didn’t need or couldn’t use amongst friends and neighbours.

Drivers have said this ‘just keep it’ when I didn’t accept broken or damaged items which they refunded there and then. Similarly when they deliver extra items and we don’t notice until it’s too late, they just tell us to keep them.

What you did, knowingly take something you haven’t paid for, is theft.

You are a thief OP. Feel good about it?

We did also use the opportunity to ‘give back’ as we had extra cash - admittedly we didn’t give the whole amount but we did do a smaller food bank shop which we wouldn’t have been able to afford ordinarily and that time of year. Perhaps you could do similar OP! I don’t think big supermarket chains can be victimised but you could do something to share the luck around!

It’s theft pure and simple even though you’re dressing it up as though it’s not.

You’ll have to pay at some point but do you really think your husband forgetting and not informing you will wash with the supermarket? I’d just ring now and be honest. Totally honest as you originally told us in your OP. Otherwise you run the risk of being banned if you think up a flimsy excuse. They may accept the original excuse, probably will though.